Nice location is about all I can say.
Staff at desk in the morning rude and unhelpful. Despite my colleague and I both having reservations confirmed with breakfast through Redfern travel (and documentation to prove this) the receptionist resolutely refused to allow us to take breakfast before we paid for it. She said it wasn’t included. It took a phone call and fax from Redfern to satisfy her and she still wouldn’t budge even after the phone call demanding a fax before she would allow breakfast to be taken.
She barely said a word to me was discourteous and unpleasant both to me, my colleague and the staff at Redfern travel who were extremely patient in trying to resolve this issue for us with this lady who can only be described a stony faced un-budging unhelpful and completely lacking in customer service.
The rooms are just ok standard premier quality - which isn’t for me at all. I find them dated, not brilliantly clean there was black all around the bath, the toilet door barley closed as the toilet obstructed it. Towels were greying holey and hard. Wi-Fi free for 30 mins pointless by the time I log on to my work account 30 minutes is up!
I would like to say you get what you pay for but at £85 per night I expect far more and get it at other chains such as the Novotel and holiday inn including free WIFI. It’s certainly budget accommodation, service and fare but not at a budget price.
Breakfast poor quality, cheap juice, vile coffee (just instant served from a flask) so tastes awful, cheap jams, pre-packed croissants. Only half decent bit the crumpets and Kellogg’s cereal which they can’t spoil well maybe they can with warm milk and no choice of skimmed!
- Official Description (provided by the hotel):
- Take in scenic views of Caldecotte Lake, only minutes from Milton Keynes and the famous Bletchley Park. ... more less
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- Also Known As:
- Premier Inn Milton Keynes South Hotel Milton Keynes
- Premier Inn Milton Keynes South Hotel Buckinghamshire