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“Good hotel...”
4 of 5 bubbles Review of Hilton Maidstone

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Hilton Maidstone
Ranked #8 of 15 Hotels in Maidstone
GreenLeadersSilver level
Manchester, United Kingdom
Level Contributor
116 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
“Good hotel...”
Reviewed 7 July 2014 via mobile

Stayed for one night after attending an event locally.

My room on the ground floor was very large and spotlessly clean..... It also had two double beds (unusual for a hotel in the UK to give you 2 doubles... Wish other hotels would follow suit!)

The bathroom was slightly dated but the shower was nice and powerful.

My room service arrived in good time and the portion was large (although with the tray charge its almost £20 for a burger!)

Breakfast had lots of variety and the service was swift and friendly.

Car parking was free for residents and there were lots of spaces!

Its just a shame the rooms aren't air conditioned.... I stayed on a humid July evening and as i was on the ground floor i couldn't leave the window open, so had to put the fan (provided in the room) on... Its cooling but doesn't work like air con would!

Well located hotel.... Shame there aren't more Hilton's around Kent... Will be back.

Stayed July 2014
Helpful?
Thank Paul L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,462 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (235)
Date | Rating
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English first
Swansea, United Kingdom
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 7 July 2014

Three night stay end of June to visit Kent from South Wales.Staff were excellent very pleasant.Asked for a quiet room but was given one overlooking the main road.As it was a three night stay we asked to move and was given another room instantly, overlooking the gardens which was very pleasant.Also at the website we asked for two extra pillows which were not in the room on arrival,but by the time I got back from complaining about the roadside room the pillows were already there!Did not try the hotel dinning due to poor reviews and thought it was overpriced.Breakfast was delicious only on the first two mornings we were given orange juice without being asked.Seemed like a lot of wasted orange juice to me by guests not wanting it.Only one major complaint,the primrose wallpaper in the bedroom was dated as were the peach coloured walls in the bathroom.Would stay again and would like to say the manager always replies to reviews which is more than can be said for the majority of hotels.
PS Why are there always some guests who have to slam thier room doors.Every hotels should have notices like Premier Inn to ask guests to respect the quiet of other guests.

Room Tip: one overlooking the gardens
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  • Stayed June 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Victor M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 July 2014 via mobile

We have just stayed at the Hilton Hotel. It was pleasant enough, rooms okay, nice tele but the drinks & food very overpriced & the food was dreadful. We will be looking at a different hotel to stay at for Christmas.

Pool & sauna was nice, a treatment room would be nice to have a nice facial or something, a bit of pampering.

Stayed July 2014
Helpful?
Thank Nicki36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Billericay, United Kingdom
2 reviews
Reviewed 6 July 2014

From arrival to departure our stay in the Hilton,Maidstone was superb.Personal service & recognition of Emma.s birthday was friendly & unobtrusive.Room was spacious,comfy & welcoming....food brilliant,,,,staff welcoming,courteous & definitely treated us as individuals without being in any way patronising or effusive.All round superb experience....will definitely return & whole heartedly recommend

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Berni7_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marlborough, United Kingdom
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 July 2014 via mobile

This is the first time I have stayed here and overall the experience was good. I was on business so my requirements were minimal - good sized comfortable room with a desk. Free high speed wi-fi internet was provided via a voucher which was very good and much appreciated. The breakfast (buffet style) each morning was ok, but nothing special. An option for things such as poached eggs, kippers, etc would be appreciated. The evening meal I had was nice enough but rather expensive for what it was. Two courses and a glass of wine for £34 is certainly not cheap. Walked 100m up the road to the Chiltern Hundreds pub the second night for a much better value meal and drink.

Stayed June 2014, travelled on business
Helpful?
1 Thank Simon F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lincolnshire
Level Contributor
64 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 3 July 2014

Booked during the evening whilst travelling towards maidstone for business.

Arrived at the hotel, check in was very quick efficient and very polite staff

Hotel room was a good size with good size bed and clean bathroom area, which is always a bonus.

Food in the restaurant was a buffet and because i was at the back end of the dining the options were still rather good from vegetrian and meat.

All food was still hot and not over cooked like some buffets are.

The hotel was still cooking from main menu but I just wanted a quick light snack.

Waitress service was splendid and no problems to report.

Recommend using this hotel on business, or passing through.

Probably not a tourist hotel but everyone has there own feelings for what they would like from a hotel, so just give it ago.

Oh and another thing it was a good rate including dinner, bed and breakfast.

Room Tip: just ask for a quite room and you will get one...
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank swampy73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
Reviewed 1 July 2014

We used the hotel while attending a nearby family wedding at the Turkish Mill, Maidstone. Excellent value for money for a family room. The staff were really helpful and linked us with the family wedding group. We would definitely use the family rooms again for short stays.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Celia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Maidstone

Property: Hilton Maidstone
Address: Bearsted Road | Weavering, Maidstone ME14 5AA, England
Phone Number:
Region: United Kingdom > England > Kent > Maidstone
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Maidstone
#3 Luxury Hotel in Maidstone
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hilton Maidstone 4*
Number of rooms: 146
Official Description (provided by the hotel):
The Hilton Maidstone hotel is within easy reach of the town centre and the M20 motorway. The hotel has a health club with indoor pool, treatment room and a sauna. Enjoy Seasons Restaurant and The Court Bar, or do business in the 8 meeting rooms. Nearby Kent attractions include Chatham Historic Dockyard, Historic Rochester, Leeds Castle and Kent Life.We have also been awarded Silver for Green Tourism. ... more   less 
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Also Known As:
Hilton Maidstone Hotel Maidstone
Hilton International Maidstone
Maidstone Hilton International
Hilton Maidstone Kent

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