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“High pricing and a awful service - Better places around ” 2 of 5 bubbles
Review of Odeon Cinema

Odeon Cinema
Ranked #6 of 9 Fun & Games in Maidstone
Attraction details
A TripAdvisor Member
“High pricing and a awful service - Better places around ”
2 of 5 bubbles Reviewed 8 December 2013 via mobile

Quality of food & snacks are terrible!Bought a nacho combi and there was no grated cheese put on top, when we asked the girl that serve us she said she didn't understand and she can't take it back ? Odeon seem to employ very intelligent staff. Doritos were hard fresh and some were stale. Hot cheese sauce isn't worth having unless you like fact clumpy cheese. Pick and mix sweets are stale and hard! Loads of staff but very little service given and the place wasn't all that clean. Toilets were not to an odeon standard.

To be honest - cine world and other smaller cinemas seem to be better so I would advise to try any other then this place.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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61 reviews from our community

Visitor rating
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Date | Rating
  • English first
  • Any
English first
Maidstone
Level Contributor
109 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 41 helpful votes
“Nothing special”
3 of 5 bubbles Reviewed 28 September 2013

Visited the Odeon Cinema with a group of children (birthday party) in September 2013. In total there were 7 children and 2 adults.

Whilst the film was as expected (cannot hold that against the Odeon) I do feel that the levels of service could be so much better. There are no group rates and/or discounts for food and no special attention was paid for a big group.

Given that the experience cost approximately £100 I just do find this worthy of anything else but average.

Visited September 2013
Helpful?
Thank HonestGSC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
31 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 23 helpful votes
“Poor service over-rated”
1 of 5 bubbles Reviewed 14 August 2013

The actual price of the tickets cant be argued as all cinemas charge to much these days however when its a good film that everyone wants to watch then they really have to get more capable staff. We queued for ages and ages as the staff were not that great on the tills. The prices for the snacks/sweets and drinks was even more exuberant than before deffinatley buy before and sneek it in in your handbag.

Visited May 2013
Helpful?
Thank 1974-Travel-Bug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maidstone, United Kingdom
Level Contributor
23 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
“What can I say”
3 of 5 bubbles Reviewed 2 August 2013

It's a multiplex! Expensive food!! Expensive Drinks!!! Sometimes the films are good. It is as good or bad as every other Multiplex but very useful during school holidays if expensive.

Visited February 2013
Helpful?
Thank cwb2205
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maidstone, United Kingdom
Level Contributor
26 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
“how mush for popcorn!!!!!!!!!!!!!!!”
3 of 5 bubbles Reviewed 30 July 2013

over £8 for two popcorn nearly fell over
cinema clean and tidy but staff standing around doing nothing as no one was there, may be if the cost of drinks and popcorn was lower more people would go (not alone to take your own food)

Visited July 2013
Helpful?
Thank usatmaidstone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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