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All reviewsthomas wyattbeefeater attachedbeefeater next doorbeefeater restaurantadjoining restaurantroom was cleangood nights sleeppark and ridemain roadusual standardchannel tunnelfamily roomnight staystayed here for one nightfrom francelarge tva ground floor room
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Reviewed 30 June 2014

Room was clean, had a good nights sleep unfortunately the whole experience was ruined by being told that if we hadn't booked for breakfast we would not be able to get a table. Member of staff was unapologetic and rude and it meant me and my partner had to rush to check out and get a taxi into town to find some food before we carry on our journey.

  • Stayed: June 2014, travelled with friends
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Thank anchor1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Online Customer Service at Premier Inn Maidstone (Allington) Hotel, responded to this reviewResponded 4 July 2014

Thank you for taking the time to review your stay at our hotel. We are very pleased that our team at the hotel ensured that you were well looked after. We sincerely apologise that on this occasion our breakfast service did not meet your expectations. Your feedback is very much appreciated as it enables us to improve standards. Please be assured that the issues raised will be fully investigated. Thank you once again for your review.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 June 2014

Hotel ok. Service not great because .....Booked Allingham for a large party . On arrival on Sunday night told that the restaurant next door was having problems. Turned out they knew this from Friday. It was feaseable to expect that several persons if not all might require a meal. However the hotel did not contact the group organisers to let them know this. If they had been told could have made arrangements to stop somewhere on route to have a meal. Not the usual service one gets from a Premier Inn. Will not return to this particular one.

  • Stayed: June 2014, travelled with friends
    • Service
Thank Glenda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2014

Yes, I have to say that this does what it says on the (advert) tin. No frills but excellent basics including bed, shower and cleanliness.

My only slight gripe is that single occupancy makes it pricy and perhaps more thought could be given to the single traveller.

Staff here were very friendly and helpful.

Room Tip: The pub next door does an excellent breakfast as well as serving real ale in the evening.
  • Stayed: June 2014, travelled solo
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Thank Tim F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 June 2014

Hotel, room no. 63, very good and very quiet as we has requested. Unfortunately the Beefeater next door was unfriendly and dirty in the evening. Next morning we risked breakfast and although the staff were then friendly and the food good, the place was still dirty.

Stayed: June 2014, travelled as a couple
Thank Valerie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 June 2014

We stayed here for 1 night. We were warmly welcomed by reception which was a great start. Our room was a reasonable size, good sized bed, large sofa, good sized bathroom with super hot shower - all very clean. Even when we left from our very short visit, reception were full of smiles.

  • Stayed: June 2014, travelled with family
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Thank CClarke74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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