When we booked we asked for quiet room. We later got a courtesy call saying this had been noted & asking if we had any other special requirements.
On arriving fairly late the receptionist was very helpful & said she had pulled the curtains & put the heating up for us. The room was really quiet and faced the trees at the back. The motorway is only a short distance away but not noticeable outside the hotel.
The room was well looked after and the bathroom spotlessly clean.
Coffee and tea was enough for two cups but the receptionist gave us loads more on request. No biscuits. The bed was comfy with a choice of hard or soft pillows.
There was no phone / alarm clock in the room, first time for me. So you had to go down to reception for help. When I went to have a quick electric shave I had a problem - no shaver socket!
There is a big Beefeater next door for meals and breakfast but we didn't try it.
The wifi is free for the first 30 mins. but I think you have to log out because I used it for 5 mins & then later it said that I had used up all my time! Rather annoying.
Overall mostly excellent but I've never been to a hotel room with no phone, no shaver socket, no biscuits, & wifi costing an extra £3, smacks a bit of Ryanair tactics and lost an overall excellent rating.
- Official Description (provided by the hotel):
- An idyllic riverside location with an outdoor beer garden, just a few miles from Maidstone ... more less
- Also Known As:
- Premier Inn Maidstone (Sandling) Hotel Maidstone
- Premier Inn Maidstone (Sandling) Hotel Kent