I booked a stay for my friend and i to enjoy an overnight stay with use of all the Spa facilities. We arrived late in the afternoon after hitting M25 bad traffic. Reception check in left a lot to be desired......not too friendly, in fact the reception greeting was a lot cooler than the temperature outside that is for sure! Shown to our room.....'Geranium'......i had my concerns before i even arrived as i had read various reviews on Trip advisor. When the door opened to the room a strong 'old' smell greeted us and the room was clean but so old fashioned! I felt disappointed :( ...the rooms shown on the website are far superior. The Spa facilities were good and my friend and i enjoyed and relaxed. Dinner....we opted for the more relaxed dining and the food and service were really good. I felt a little cheated that my friend and i had an allowance of £30 each for an evening meal and although we didn't spend all of it we were still presented with a bill to pay for a service charge! The gentleman who served our evening meal was extremely pleasant. We retired to our twin room and a very difficult nights sleep was had.....so hot in the room and no fan/air conditioning! The following morning my friend and i awoke early to make the most of the spa facilities before breakfast as check out was quite early (11am). Breakfast was faultless. Delicious, fresh and relaxing. My friend and i walked the beautiful grounds after breakfast as we were blessed with beautiful sunshine. Overall our stay was very nice but as a special treat from me to my friend for her 40th Birthday i would have liked it to have been a little more special. A better room would have made all the difference. I will be back Rowhill, however i will be looking for a much better room and not something that reminded me of a 'Nursing Home'!! I booked my break through Secret Escapes and value for money......not bad! I am a busy mum to seven children and when i want to take a break and relax i want the best! I hope this honest review helps others x x
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- Also Known As:
- Rowhill Grange Hotel & Utopia Dartford
- Rowhill Grange Hotel And Utopia Spa
- Rowhill Grange Hotel & Utopia Spa Dartford, Kent