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“Overpriced and poorly fitted rooms”
Review of Hilton Watford

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Hilton Watford
Ranked #7 of 13 Hotels in Watford
London
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Overpriced and poorly fitted rooms”
Reviewed 16 November 2013

I stayed in the Watford Hilton last month and was highly disappointed with my stay. Thankfully it was only for one night.

The room cost £175 for one night and yet despite this, it only had two tiny single beds rather than the one double bed I would have expected. Actually finding the room was the first challenge I faced because bizarrely, the rooms are not ordered in numerical order, just to make it all the more confusing. After traipsing through seemingly endless corridors that had several fire doors that bang loudly when closing, I finally found it.

The room itself is a joyless affair, very gloomy with poor lighting and a dated feel to the decor.

The shower is very poorly designed. The tap controls are in the corner, which means the shower curtain can not be closed properly resulting in the bathroom floor getting soaked.

Overall, I would never willingly stay there again. I was willing to overlook its dour external appearance and fact that my room had a lovely view of the car park, but the place is just such poor value for money.

The first thing that greets you upon entering the room is a bottle of water on the dresser, inviting you to 'hydrate' for the princely sum of £4.25! That price for a bottle of water after you have paid £175 for this sub-par room sums the place up.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank James P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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SIDCUP, United Kingdom
1 review
Reviewed 16 November 2013

I really enjoyed the one night spent at this hotel. Stayed because it very close to a function i was going to. The room was pleasant, as where the staff..but the breakfast was very good..& being honest i found this deal (best price ever for 2 people & breakfast, at £66.00...so cannot complain..the deal was hidden behind the normal prices)..even so it was very nice & i would recommend to anybody!!

  • Stayed November 2013, travelled as a couple
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    • Location
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Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Chris B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 4 Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 10 November 2013

Although the location is a bit odd, the hotel has spacious and functional bedrooms.
Quiet surprised when we saw a staff member working there for 40 years at the breakfast service.
Checkin was ok, dinner service and the meal was really good. We have also really enjoyed the service and breakfast in the morning.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank izmirli35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 6 Contributor
131 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 10 November 2013

... this is a noisy and poorly maintained alternative.
The rooms are decent, however, maintenance is not the top priority of the management (eg, holes here and there on the carpets). It is a clean hotel, rooms has poor light,bathrooms with minimal amenities (the necessary ones, which is good).
It has a convenient restaurant in the premises.
And ... noise. Lots. If you stay rather close to the elevators or some entrance, then carry some earplugs. In my case, I heard people laughing, shouting, chatting from 12:00am to 3:00am. Not nice. A colleague of mine complained and he got a GBP 50 rebate. I was in a hurry, so I did not ask for the same. This is for telling that it was not only me.
Regarding their staff, really very nice, trying to help at every time (front desk, restaurant).
Another comment on how "old" things are around here, is the check-in and check-out time. It takes several minutes, much more than necessary, seems that they do not have a very friendly system, or ....

Room Tip: Do not stay close to the elevators!!!!!! (Normal rule for every hotel, but this one in particular).
See more room tips
  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Daniel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
london
Level 5 Contributor
95 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 7 November 2013

For the price this is a lovely hotel. have stayed here several times and received consistently good service from the moment to get to reception until we check out. the bar staff are adorable, the breakfast waitresses just lovely and so helpful. cannot fault this hotel at all.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dee C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NJ
Level 6 Contributor
146 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 6 November 2013 via mobile

An older hotel that needs updating. Staff is nice. Rooms are a bit small and out of date. The toiletries are not good so bring your own. Not much in restaurant or bars around. It is only a 10 minute ride to high street where the mall and restaurants are.

Would not recommend as a vacation or staying more than two days. It's decent enough for a quick overnight business trip.

Stayed November 2013, travelled on business
Helpful?
Thank DMACK15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level 1 Contributor
4 reviews
Reviewed 3 November 2013

My husband and I had the pleasure of two separate week long stays in September/October 2013. We are seasoned travellers and cannot speak highly enough of the wonderful service at the Watford Hilton. The staff in every area of the hotel were always friendly and helpful. This positive attitude obviously comes from the top, as the Front Desk Manager always did everything possible to be helpful and find a prompt solution to any request or minor problem that we had. The breakfasts at the hotel were superb and the service by the waiting staff was equally superb. After a couple of days into our stay, we no longer had to ask for things such as extra hot water and lemon slices with our breakfast tea, the staff remembered and brought them automatically. It was also nice that whenever we entered the breakfast room or on returning to the hotel at night, we were always met with a friendly greeting by name. The bedrooms were spacious and very comfortable, with opening windows and individual air conditining controls. Another plus of this hotel is that there is an agreement with a local taxi firm to take one to/from the hotel at very reasonable fixed prices. The only slight minus at this hotel was that some of the carpets in the public areas need replacing but this is a very minor "nitpick" compared to the outstanding service we received.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank L F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Watford

Property: Hilton Watford
Address: Elton Way, Watford WD25 8HA, England
Phone Number:
Region: United Kingdom > England > Hertfordshire > Watford
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 13 Hotels in Watford
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hilton Watford 4*
Number of rooms: 200
Reservation Options:
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Also Known As:
Hilton Watford Hotel Watford
Hilton International Watford
Watford Hilton International

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