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“A good overnight hotel”

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Premier Inn Watford (Croxley Green) Hotel
Ranked #6 of 13 Hotels in Watford
Reviewed 17 December 2013

We travelled with children so availed of the family room. It was comfortable and a good base for our stay. The room and bathroom were clean and comfortable.
Dinner was good, we had a very nice Portuguese waiter looking after us. The area we dined in was a little messy due to an earlier Christmas party, it was still uncleared by the time we finished dining.
Breakfast was great. Very nice, helpful staff on duty.
Receptionists were also very helpful.
We'd stay in a Premier Inn again.

  • Stayed: December 2013, travelled with family
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Thank ZoeGalway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natalia P, Front Office Manager at Premier Inn Watford (Croxley Green) Hotel, responded to this reviewResponded 20 December 2013

Dear Zoe,

Thank you for taking the time to review your stay at our hotel. It really matters to us that you enjoyed your stay and that you found the friendliness of our staff and the cleanliness of your room up to the standards that Premier Inn aim for. Your feedback is very much appreciated as it enables us to see that our hard work is paying off and you get the service you deserve! Also, we apologies for the state of the restaurant during your dinner. Your comments regarding this issue are passed to the restaurant manager and I would like to assure you that this problem will never appear again.

We hope to welcome you back soon.

Kind regards,
The PremierInn Croxley Green Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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672 - 678 of 1,025 reviews

Reviewed 9 December 2013

Good location for easy access to both the main road networks and a 10 minute walk to the London underground system. This Premier In is not as good as the standard of the other Premier Inns that I have used over the last couple of years.

  • Stayed: December 2013, travelled on business
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Thank Mike G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natalia P, Front Office Manager at Premier Inn Watford (Croxley Green) Hotel, responded to this reviewResponded 14 December 2013

Dear Mike,

Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay and in order to enable us to improve standards, as we endeavour to meet all of our customers needs, could you be more specific regarding the issues that stood in the way of your perfect experience? We would appreciate that as it would enable us to improve in future and thus deliver the service that you deserve!

Kind regards,
The PremierInn Croxley Green Team

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Reviewed 25 November 2013

Very comfy stay, staff very friendly, this is the second time I have stayed in this premier inn, this time we stayed for 5 days as we were visiting freinds and family that were close by. This premier inn is great for motorway access, easy to get into Watford and surrounding areas, would stay again.

  • Stayed: November 2013, travelled as a couple
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Thank David H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natalia P, Front Office Manager at Premier Inn Watford (Croxley Green) Hotel, responded to this reviewResponded 14 December 2013

Dear David,

Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay; therefore we are glad that you found the picturesque nature of the surrounding area and service of our staff to the correct standard. We hope to welcome you back soon.

Very kind regards,
The PremierInn Croxley green Team

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Reviewed 10 November 2013

A group of us stayed for a family gathering. Customer service was good with efficient check-in, breakfast organisation and departure. We have stayed before and shall definitely be staying here again- we know what to expect and can rely on this hotel to deliver what we need. Can be expensive so very worth while looking out for offers.

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  • Stayed: November 2013, travelled with family
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Thank BobbysGirl11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natalia P, Front Office Manager at Premier Inn Watford (Croxley Green) Hotel, responded to this reviewResponded 14 December 2013

Dear Sir/Madam,

Thank you for taking the time to review your stay at our hotel. It really matters to us that you enjoyed your stay and that you found the friendliness of our staff and the cleanliness of your room up to the standards that Premier Inn aim for. Your feedback is very much appreciated as it enables us to see that our hard work is paying off and you get the service you deserve!

We hope to welcome you back soon.

Kind regards,
The PremierInn Croxley Green Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 November 2013 via mobile

Stayed here for 2nights receptionist on arrival was excellent room was clean and spacious we had breakfast both mornings which was excellent would stay here again in walking distance of tube station 15minutes walk .there is brewers fayre attached and a harvester 5 minutes walk away

  • Stayed: November 2013
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Thank Debbie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natalia P, Front Office Manager at Premier Inn Watford (Croxley Green) Hotel, responded to this reviewResponded 14 December 2013

Dear Debbie,

Thank you for taking the time to review your stay at our hotel. It really matters to us that you enjoyed your stay; that you found the friendliness of our staff and the cleanliness of your room up to the standards that Premier Inn aim for. Your feedback is very much appreciated as it enables us to see that our hard work is paying off and you get the service you deserve!

We hope to welcome you back soon.

Kind regards,
The PremierInn Croxley Green Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 November 2013

I had an enjoyable stay, but the only problem was the parking - it's free but you need to faff around with a ticket from reception and then mark which day you are staying... it was a bit of a pain, but on the whole, the staff were excellent, knowledgeable and interested,

  • Stayed: October 2013, travelled with family
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Thank Rachel C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natalia P, Front Office Manager at Premier Inn Watford (Croxley Green) Hotel, responded to this reviewResponded 14 December 2013

Dear Rachel,

Thank you for taking the time to review your stay at our hotel. It really matters to us that you enjoyed your stay; that you found the friendliness of our staff and the cleanliness of your room up to the standards that Premier Inn aim for. Your feedback is very much appreciated as it enables us to improve standards as we endeavour to meet all of our customers needs. Just to inform you we have just processed our brain new digital parking system and from now onwards you will not have to display anything on your car. Everything will be done digitally through the system and reception staff will be responsible for obtaining your car registration number and then uploading it to the database.



We hope to welcome you back soon.

Very kind regards,

The PremierInn Croxley Green Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 November 2013

Our two day trip was marred slightly by the shambles that was breakfast on day 1. Nobody seemed to know what they were doing, tables were left uncleared, our room numbers weren't taken, bowls and cutlery were missing, plates were dirty, food wasn't replenished (though tasted fine when it did arrive). Which is a shame because the dinner was a very good value 2 for 1 offer, and the rooms were clean, tidy and spacious. The check in lady was friendly - but I felt staff shortages caused the problem at breakfast because day 2 was a big improvement (though tables still uncleared). So go there but brace yourself for an interesting start to the day ! Time meant I couldn't complain on the day.

  • Stayed: October 2013, travelled with family
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Thank Dan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natalia P, Front Office Manager at Premier Inn Watford (Croxley Green) Hotel, responded to this reviewResponded 14 December 2013

Dear Dan,

Thank you for taking the time to review your stay at our hotel. It really matters to us that you found the friendliness of our staff and the cleanliness of your room up to the standards that Premier Inn aim for. Your feedback is very much appreciated as it enables us to improve standards as we endeavour to meet all of our customers needs. We will pass on your comments to the restaurant regarding breakfast. We hope to welcome you back soon.

Very kind regards,

The PremierInn Croxley Green Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Watford (Croxley Green) Hotel

Address: 2 Ascot Road, Watford WD18 8AP, England
Region: United Kingdom > England > Hertfordshire > Watford
Amenities:
Free Parking Restaurant Wheelchair access
Hotel Style:
#5 Romantic Hotel in Watford
#5 Family Hotel in Watford
Price Range: £46 - £96 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Watford (Croxley Green) Hotel 3*
Number of rooms: 126
Official Description (provided by the hotel):
Ideal for popping into London and just a few miles from the Warner Bros Studios and Wembley Stadium ... more   less 
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Also Known As:
Premier Inn Watford (Croxley Green) Hotel Watford

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