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Premier Inn Watford (Croxley Green) Hotel
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Reviews (1,086)
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All reviewsbrewers fayrerising sunstayed heretube stationmetropolitan lineattached restaurantfamily roomharry potterfree parkingcar parkshort breakbudget hotelall you can eatwould stay againnight's sleepplenty of parkingbreakfast was excellent
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706 - 711 of 1,086 reviews
Reviewed 3 March 2014

We stayed here for the recent Capital One Cup Final at Wembley, with Wembley Park being around 11 stops on the tubes (around 25 mins) from Croxley Green Tube station.
We arrived early but were able to check in, the two ladies on reception being very helpful and friendly.
We booked two twin rooms and both were large and clean, exactly what you want and expect from a Premier Inn.
We had breakfast the following morning which again was exactly what you expect from these buffet type breakfasts.
Croxley Green tube station is a 15-20 minute walk from the hotel, but be aware that it is an uphill walk and could leave some out of breath. It is easy to find however.
All in all this was a great hotel which suited our needs perfectly, if you can get it at a lower rate then all the better (we booked it relatively late in the day so it was a bit more than we'd usually expect to pay for a Premier Inn).

  • Stayed: March 2014, travelled with family
    • Value
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Thank Skeletonjack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natalia P, Front Office Manager at Premier Inn Watford (Croxley Green) Hotel, responded to this reviewResponded 6 March 2014

Dear Guest,

Thank you for taking the time to review your stay at our hotel. It really matters to us that you enjoyed your stay and that you found the friendliness of our staff and the cleanliness of your room up to the standards that Premier Inn aim for. Your feedback is very much appreciated as it enables us to see that our hard work is paying off and you get the service you deserve!

We hope to welcome you back soon.

Kind regards,
The PremierInn Croxley Green Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 March 2014

Spent one night at Premier Inn Croxley Green had a evening meal which was OK and reasonably cheap.Room was clean but the Kettle did not work so no Tea in the morning had to get away quick so did not inform reception.

Room Tip: As all premier inns al rooms are the same so if your are near the lift you a good night sleep
  • Stayed: March 2014, travelled with friends
    • Value
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Thank Paul F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natalia P, Front Office Manager at Premier Inn Watford (Croxley Green) Hotel, responded to this reviewResponded 6 March 2014

Dear Paul,

Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have a relaxed stay in a comfortable environment and I apologise that on this occasion we failed to provide this. We have replaced the kettle in the room and we hope that next time you stay with us, there will not be anything staying in the way of your brilliant experience.
Your feedback is very much appreciated and we look forward to welcoming you back to Premier Inn in the future.

Kind regards,
The PremierInn Croxley Green Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 February 2014

Stayed in a family room with our 2 young children. Had a lovely warm welcome at the reception. We booked our rooms at the same time as our friends in the hope that we would have rooms near each other, and I think that was the case, but there was a rather embarrassing mix up. I think there must have been a problem with another family's room and they were given ours. Unfortunately this was not put on to the hotel's computer system and we were given the key only to discover another family in there. It was rather confusing and rather embarrassing for everyone concerned. The gentleman at the reception was very apologetic and gave us another room, but unfortunately was on a different floor to our friend's room. We had a good breakfast and the price of the room for 2 nights was excellent. We caught the underground into London; a 5 minute taxi ride then approx 60 mins on the tube to get to the Natural History Museum. It was also extremely close to Harry Potter World which took us about 15 mins in the car.

  • Stayed: February 2014, travelled with family
    • Value
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1  Thank WSED22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natalia P, Front Office Manager at Premier Inn Watford (Croxley Green) Hotel, responded to this reviewResponded 6 March 2014

Dear Guest,

Thank you for taking the time to review your stay at our hotel. It really matters to us that you enjoyed your stay and that you found the friendliness of our staff and the cleanliness of your room up to the standards that Premier Inn aim for. We apologise for the room allocation mix up and we hope that this issue did not ruin your overall experience with us. Just to reasure you, extra training has been provided to all the team members on reception in order to ensure that mistakes like this will not stay in the way of your perfect experience.

We hope to welcome you back soon.
Kind regards,
The PremierInn Croxley Green Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 February 2014

One of the best Premier Inns in the UK, room was good quality, staff friendly, breakfast hearty. Top location, near motorway and Metropolitan line (40 mins to central London). +Harry Potter studios! Recommended.

  • Stayed: February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 061Traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natalia P, Front Office Manager at Premier Inn Watford (Croxley Green) Hotel, responded to this reviewResponded 6 March 2014

Dear Guest,

Dear Guest,

Thank you for taking the time to review your stay at our hotel. It really matters to us that you enjoyed your stay and that you found the friendliness of our staff and the cleanliness of your room up to the standards that Premier Inn aim for. Your feedback is very much appreciated as it enables us to see that our hard work is paying off and you get the service you deserve!

We hope to welcome you back soon.

Kind regards,
The PremierInn Croxley Green Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 February 2014 via mobile

Stayed here overnight after spending the afternoon at the Harry Potter studios. Room was spaceous & great value for money. Staff were very helpful & friendly. Morrisons is just around the corner&in walking distance for those essentials which you have left at home. Tube stop is also close by. Food was quite reasonably priced....apart frm full breakfast which did seem xpensive but very tasty all the same. Will definately stay again.

Stayed: February 2014, travelled as a couple
Thank raimpenny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natalia P, Front Office Manager at Premier Inn Watford (Croxley Green) Hotel, responded to this reviewResponded 25 February 2014

Dear Guest,

Thank you for taking the time to review your stay at our hotel. It really matters to us that you enjoyed your stay and that you found the friendliness of our staff and the cleanliness of your room up to the standards that Premier Inn aims for. Your feedback is very much appreciated as it enables us to see that our hard work is paying off and you get the service you deserve!

We hope to welcome you back soon.

Kind regards,
The PremierInn Croxley Green Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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