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“Nothing but good things to say”

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Premier Inn Watford (Croxley Green) Hotel
Ranked #6 of 13 Hotels in Watford
Reviewed 26 August 2014

The Premier inn are always good this one is particularly so. We visited on a busy challenge cup weekend when the hotel was full but they coped very well. We arrived early knowing we couldn't check in looking to leave bags and the car this was no problem. There were closures for maintance on the tube and trains which impacted our journey into London. The reception staff helpfully talked us through what we needed to do and where to go and even gave us a map to take our car to Watford Junction. The room was clean and warm, with the addition of a fan and sheet as the weather had been very warm prior to our stay.

  • Stayed: August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank lazytoad2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natalia P, Front Office Manager at Premier Inn Watford (Croxley Green) Hotel, responded to this reviewResponded 31 August 2014

Dear Lazytod,

Thank you for taking the time to review your stay at our hotel. It really matters to us that you enjoyed your stay and that you found the friendliness of our staff and the cleanliness of your room up to the standards that Premier Inn aim for. Your feedback is very much appreciated as it enables us to see that our hard work is paying off and you get the service you deserve!

We hope to welcome you back soon.

Kind regards,
The PremierInn Croxley Green Team

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Reviews (996)
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518 - 524 of 997 reviews

Reviewed 25 August 2014

Stayed at this hotel on Friday 22nd & Saturday 23rd August 2014 as we were going to the Rugby League Challenge Cup Final at Wembley Stadium. I’ve stayed in a number of Premier Inn’s over the years and I always like the fact they are consistent wherever you go. This one is exceptional – it is a real gem and the staff are superb. We thought we would have a rail journey through Central Watford and then the over land trains to London with changes on the Underground. This was until the staff pointed out that Watford Croxley Underground Station is a 20 minute walk away and it takes you direct to Wembley Park. This saved a lot of time (and money) – A big thank you to the staff for this handy hint!!

Back to the hotel – it is spotlessly clean, well maintained, and staffed brilliantly. We were checked in by Natalia (Hotel Manager) who clearly leads by example and trains her staff very, very well. Every time we spoke to any staff they gave great answers and pointed out there were people working 24 hours a day in case we had any more queries. A real credit to the hotel.

Incorporated into the hotel is a “Brewers Fayre” pub and again a strong customer focus here. We were looked after by Jackie (who works incredibly hard) and again nothing was too much trouble. I’ve had both good and bad feedback on the nationwide “Brewers Fayre” chain and after reading some of the reviews on Trip Advisor of this site I was slightly sceptical – no need – this is a superb pub/restaurant. The food is excellent and again the staff are fantastic.

In summary – we had a wonderful stay at this Premier Inn. Every thing was Premier but the price and if I go to Wembley for ANY event in the future then this is the hotel I’ll be looking to stay in.

  • Stayed: August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Simon G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natalia P, Front Office Manager at Premier Inn Watford (Croxley Green) Hotel, responded to this reviewResponded 26 August 2014

Dear Simon,

Thank you for taking the time to review your stay at our hotel. It really matters to us that you enjoyed your stay and that you found the friendliness of our staff and the cleanliness of your room up to the standards that Premier Inn aim for. Your feedback is very much appreciated as it enables us to see that our hard work is paying off and you get the service you deserve!

Jackie and Natalia were estatic to hear that their attitude and attention to detail have had a huge impact upon your stay. They thank you sencierly for the kind words.

We would love to welcome you again in the nearest future.
Very kind regards from everyone here at the Premier Inn Watford (Croxley Green)

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Reviewed 24 August 2014 via mobile

Stayed here for 2 nights 22nd and 23rd August for the Rugby League challenge cup at Wembley.
Hotel is as you would expect from a Premier inn. Clean and tidy. Comfy but not as big and comfy as some of the Premier inn beds I've slept in. Rooms were a little to hot for my liking. There was a fan but it didn't have much effect. The hotel needs to get its air con sorted out.
Usual fayre served. What made the eating experience more enjoyable was a waitress by the name of Jackie. Very attentive. Always smiling. Always very polite. She is a definite asset to the company.
Now the location is deceiving. Its address is Croxley Green. Now Croxley Green is a good distance away. I paid over £7 in a taxi. Found a couple if good pubs, mainly eateries but both served real ale. My aim was to get the Metropolitan line direct from Croxley station to Wembley which I did. A word of warning though, the station is a good twenty minute walk from the hotel. Watford station is about a fifteen minute walk. The good thing about staying in Watford is that after yet game when everyone is crammed into the tubes going back into London, the train north to Watford is nice and quite.
All in all a good weekend was had. The hotel is ok, apart from its distances to train stations and Watford itself. Spent a lot of money on transport( taxis and trains/tubes.
I went in my own car to Watford, which again is better because you are not travelling into London. The hotel gives you free parking which is a bonus.


Stayed: August 2014, travelled with friends
Thank HullPmt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natalia P, Front Office Manager at Premier Inn Watford (Croxley Green) Hotel, responded to this reviewResponded 31 August 2014

Dear Guest,

Many thanks for your review. It really matters to us that our guests enjoy every aspect of their stay, and for this reason your feedback is very much appreciated as we endeavour to improve standards and meet all our customer’s needs. We will pass on your comments to the restaurant regarding breakfast. We hope to welcome you back soon.

Kind Regards

From everyone at Premier Inn Watford Croxley Green

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Reviewed 21 August 2014

Stayed a couple of nights and would thoroughly recommend this Premier Inn. As you'd expect no frills but perfectly suitable for a short break with the family. Rooms clean and tidy. Other reviewers mentioned noise levels but we didn't experience any issues.

Staff at reception were very attentive and were always keen to ensure we were having a good stay and had slept well. Paid for breakfast which was excellent value as kids ate free, which was a bonus with my two Hungry Horace's.

Croxley station is fairly short walk away (15 mins) but parking is only £4.10 for all day. Central London can be received in 40 mins.

A good base for Harry Potter.

  • Stayed: August 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Vendeefan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natalia P, Front Office Manager at Premier Inn Watford (Croxley Green) Hotel, responded to this reviewResponded 26 August 2014

Dear Guest,

Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay; therefore we are glad that you found the cleanliness of your room and service of our staff to the correct standard. Your comments regarding our staff will be forwarded on. Your feedback is very much appreciated as it enables us to improve standards as we endeavour to meet all of our customers needs.
Thank you once again for your review.

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Reviewed 20 August 2014

Really good value for money. No real frills, but I paid under £30 for the night, which is hard to find these days. Very friendly staff and helpful too. No complaints at all. I would recommend it for leisure and business trips.

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 830JanM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natalia P, Front Office Manager at Premier Inn Watford (Croxley Green) Hotel, responded to this reviewResponded 26 August 2014

Dear Jan,

Thank you for taking the time to review your stay at our hotel. It really matters to us that you enjoyed your stay and that you found the friendliness of our staff and the cleanliness of your room up to the standards that Premier Inn aim for. Your feedback is very much appreciated as it enables us to see that our hard work is paying off and you get the service you deserve!

We hope to welcome you back soon.

Kind regards,
The PremierInn Croxley Green Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 August 2014

We attended a wedding on Saturday and booked an overnight stay at the Premier Inn at Croxley Green, Watford. We arrived well after midnight, but were met with cheerful friendly staff who dealt with our booking quickly and efficiently. Our room was fresh, clean, tidy and with ample supplies on the tray to make tea or coffee. We had booked a full English breakfast for Sunday morning before travelling home, and whilst it was all very much self service, the food was good and the staff on hand if required. Although we only stayed just one night, we felt that the Premier Inn at Croxley Green offered good value for money and excellent staff services.

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Service
Thank Elizabeth D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natalia P, Front Office Manager at Premier Inn Watford (Croxley Green) Hotel, responded to this reviewResponded 19 August 2014

Dear Elizabeth,

Thank you for taking the time to review your stay at our hotel. It really matters to us that you enjoyed your stay and that you found the friendliness of our staff and the cleanliness of your room up to the standards that Premier Inn aim for. Your feedback is very much appreciated as it enables us to see that our hard work is paying off and you get the service you deserve!

We hope to welcome you back soon.

Kind regards,
The PremierInn Croxley Green Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 August 2014 via mobile

We stayed here for one night alongside a visit to Harry Potter Studios.

We stayed in a family room with our two children and the beds were laid out well and the room was still spacious. The room was very clean and airy.

The evening meal and breakfast was very nice. We were in a party of 10 including twin infant boys and we were looked after very well.

Premier Inns never disappoint. We're always impressed with what you get for your money. I must say one thing about this Premier Inn in particular. There was one member of staff who just couldn't do enough to help and make our stay enjoyable. I didn't get his name but I think he was the restaurant manager on duty late on 16/08/14 and early on 17/08/14. He really did make a difference. Thank you!

Stayed: August 2014, travelled with family
Thank Rachaelhbs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natalia P, Front Office Manager at Premier Inn Watford (Croxley Green) Hotel, responded to this reviewResponded 19 August 2014

Dear Rachel,

Thank you for taking the time to review your stay at our hotel. It really matters to us that you enjoyed your stay and that you found the friendliness of our staff and the cleanliness of your room up to the standards that Premier Inn aim for. Your feedback is very much appreciated as it enables us to see that our hard work is paying off and you get the service you deserve!

We hope to welcome you back soon.

Kind regards,
The PremierInn Croxley Green Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Watford (Croxley Green) Hotel

Address: 2 Ascot Road, Watford WD18 8AP, England
Region: United Kingdom > England > Hertfordshire > Watford
Amenities:
Free Parking Restaurant Wheelchair access
Hotel Style:
#5 Romantic Hotel in Watford
#5 Family Hotel in Watford
Price Range: £47 - £98 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Watford (Croxley Green) Hotel 3*
Number of rooms: 126
Official Description (provided by the hotel):
Ideal for popping into London and just a few miles from the Warner Bros Studios and Wembley Stadium ... more   less 
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Also Known As:
Premier Inn Watford (Croxley Green) Hotel Watford

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