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“Worst hotel ever”

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Travelodge Watford Central
Ranked #13 of 13 Hotels in Watford
Bicester
Level Contributor
66 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Worst hotel ever”
1 of 5 bubbles Reviewed 27 July 2014 via mobile

I understand that by going to a travelodge you get what you pay for, but this one really was awful.

Upon arrival the staff were pleasant, and we checked into our rooms for two nights. When we entered the rooms, we found (very oddly) that there we no light bulbs in the room. I went down to reception and the staff gave us light bulbs to put in, but still the lamp by the bed didn't work as the light was actually hanging off the wall. My partner then had a shower, only to find we only had a bath mat and no towels, so back down to reception I went.

The whole room was very shabby, and the mirror was missing completely. On our second day we went out, and returned to find a stained brown towel (not from our room I hasten to add) had been left on the side in our room by the cleaners. We complained to travelodge hq and showed them pictures of the light hanging off the walls (wires exposed) and the filthy towel but they didn't care. We were glad to get home, and have not (and will never) stay in a travelodge again.

Stayed August 2013
Helpful?
Thank Ruthandjames1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TravelodgeUK, Niki from Customer Services at Travelodge Watford Central, responded to this review, 22 August 2014
Thanks for your review Ruthandjames1. We are truly sorry to learn that your stay did not meet with your expectations. Similarly, we expect all items and facilities in your room to be well maintained and any damages should be noted and rectified during the staff’s daily room checks. We can confirm Travelodge have an ongoing refurbishment program and can confirm that this hotel has now received a fresh new look and layout. We would like to provide a resolution for the issues you have raised. Please could you visit our website and select the Contact Us button and when doing so please specify you have left a TripAdvisor review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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554 reviews from our community

Traveller rating
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    142
    100
    55
    69
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (59)
Date | Rating
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English first
Newcastle upon Tyne, United Kingdom
1 review
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 bubbles Reviewed 21 July 2014

There is an alarming lack of senior figures of authority working at this establishment, which is ironic because the place probably doesn't have an alarm system installed. As a group of Navy Seals, we arrived from Tyneside last May, looking to spend our shore leave exploring all the avenues of culture that Watford has to offer. I'd previously read online that the town has a ludicrous number of Ford Glaxay S Max vehicles parked on it's streets, more than anywhere else in Hertfordshire. I also learnt that Watford town centre is home to not one, but two McDonald's restaurants, both within 897 yards of each other and their openings dating back to the spring of 2007. Mind blown. After we had waited for over an hour for the tattoo-riddled receptionist to appear behind the desk, we eventually checked-in to our rooms. We all met downstairs in the hotel bar, which is nothing more than a neglected social club, the likes of which wouldn't look out of place on that infamous Lancastrian high street, "The Burnley Strip". Although, here I am probably being harsh, as the bar did have a flat screen television with over 7 digital channels (including radio) as well as lavatory facilities for both genders. Watford one, Burnley nil.

The only people running the place seemed to be two very obnoxious gentleman, each wearing a bright orange deflated armband, or the "security guards" as it said on their pretty name tags.
One Seal was informed that they couldn't enjoy their cigarette, despite being stood well away from the hotel grounds, before being given what can only be described as a short philosophical lecture on the incredibly dangerous act of time-keeping within a situation of spontaneous combustion. "Smoke kills in seconds, fire kills in minutes. And there is no smoke without fire", explained the plastic bobby.

We brushed off the Brian Cox-style outburst and headed inside to speak to the bar staff, hoping to obtain some tourist advice about the local area. It was at this point that we witnessed the jamboree of germs. As the evening meal buffet was being prepared, the kitchen staff were not in the mood for dishing out customer welfare. A carcass of brisket was dropped onto the floor, ran over by the cutlery wagon, before being picked up. A quick blow and wipe on the chef's jacket seemed to be the method of fixation, before sneezing his way back into the ward, I mean kitchen. We all just looked at one another, and it was as if we knew the words that were about to exit all of our mouths. Garlic and chips.

We headed out to the nearest takeaway and ordered the traditional dish of our hometown, having to make do with garlic mayonnaise instead of a good solid shaving of clove. It was the final straw. We were out of our depth, staying in a hotel that had no lifeguard. Throughout the night there were a few more incidents. A stag party from Bristol were thrown out for using reception's tiled floor as a bathroom. To be fair to the lad, he had brought his own toilet paper. There was also quite a tense situation involving a 6" Chicken Teriyaki sub on Italian herb and cheese bread, but I won't bore you with the details, it's not a deal breaker.

Overall, our stay was pretty poor. If we thought that as Navy Seals then I'm not quite sure how a family would feel after one night at the Diet Premier Inn. There were some positives. Soft drinks from behind the bar are free after 4pm, and although frowned upon, loudly breaking wind at the breakfast table is not strictly forbidden.

Lenny Henry must be wetting himself with laughter every time when he walks past this joint.
My score for this YMCA look-a-like, 2/5. Must try harder.

  • Stayed May 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Helpful?
13 Thank MichaelJewson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stamford, United Kingdom
Level Contributor
42 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed 18 July 2014

This hotel is conveniently placed within walking distance of the centre of Watford, car parking is an extra cost. The hotel was clean and comfortable and the staff were extremely pleasant and helpful.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge

Helpful?
1 Thank Averil F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 6 July 2014

One of the best travelodge hotels I have stayed in. Great location for an overnight stay when visiting Harry Potter studios. Plenty of shops and restuarants nearby. Very friendly and helpful receptionist who made sure we have an electric fan to cool the room in the very hot weather.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge

Helpful?
1 Thank JohnsM539
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
1 review
5 of 5 bubbles Reviewed 2 July 2014

We were there for the harry potter warner studio last weekend and really enjoyed it. Superb location in the town centre would definitely recommend to others.

Bar cafe and reception looks clean and welcoming. Staff very friendly and pleasant. We had couple of drinks and it not that expensive as expected. Great value of money for drink lovers. We will use this again soon.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Razor_90165367
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Yorkshire
Level Contributor
88 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 bubbles Reviewed 19 June 2014

This Travelodge is one of the newly face lifted ones. This means it is now tidy and simple. The rooms are very plain but you know what you get with a Travelodge. Basically clean although there was one long hair on the bathroom floor. Friendly and helpful receptionist. Very convenient for the town centre. No air con so on a hot day it was a choice between the noise of the town with an open window, or a hot room.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BrighousePete
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saltash, United Kingdom
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 18 June 2014

Location is excellent, so close to many shops, takeaways, restaurants - the lot! 10 min walk away from watford junction that runs a direct non stop service into London Euston - 20 mins! Ideal for sight seeing. Also a bus runs from watford junction to harry potter studios - very handy. Overall hotel was very clean and newly refurbished, staff were friendly, bar and little restaurant downstairs looked pleasant. Couldnt ask for more. Would stay again :) we did park at church car park next door, arrived in around 4pm then departed two days later at 10am and costed 27 quid, yes there are other cheaper car parks but weather wasnt great when we arrived.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Alcr0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Travelodge Watford Central

Property: Travelodge Watford Central
Address: 23-25 Market Street, Watford WD18 0PA, England
Phone Number:
Region: United Kingdom > England > Hertfordshire > Watford
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
Ranked #13 of 13 Hotels in Watford
Price Range (Based on Average Rates): £
Hotel Class:2 star — Travelodge Watford Central 2*
Number of rooms: 170
Reservation Options:
TripAdvisor is proud to partner with Traveltool, S.L.U., Ebookers and Travelodge Hotels Ltd so you can book your Travelodge Watford Central reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Travelodge Watford Central Hotel Watford
Watford Travelodge
Watford Travel Lodge
Travel Lodge Watford

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