I arrived late due to flight and train delays so just wanted my sleep, after 3 attempts at getting a key card that worked I was starting to get annoyed, eventually they came with me and I was told "you have a nice quite room so you'll have a good sleep".... If that was a quiet room, I feel sorry for anyone staying in another room. The room was clean and looked ok, basic but I was there for business so THOUGHT I had all I needed. Went to check my emails (phone is on international roaming so data off!) no wifi found - yet I had called to check about wifi before I travelled. Yes they do have it but only in the bar area, so cable connection in the room that you pay for, not much use if you travel with a Tablet - I have no objection to paying but advertising free wifi is a bit misleading. Gave up and tried to sleep, 4 hours later the motorway noise had me wide awake so I gave up and went to make a coffee..decaff anyone. No coffee except decaff. Avoided breakfast and got ready and headed out to my meeting, asked for a taxi and was told it was only a 2 minute walk down the road, lucky for me someone corrected her as it was a 10 min taxi ride away and not possible to walk to. Got my coffee then so started to feel better. Arrive back from meeting, key didn't work again! At least they had put coffee in my room during the day. Went for my evening meal, asked for wifi access code and 4 codes late I was in. Food was ok, nothing great but service was fast but wasn't service with a smile. I had some work to do so planned on sitting in the bar area to use the internet but after 15 mins it was too noisy to concentrate so I went to my room. Failed to get a good nights sleep but I had my coffee. 2nd days meeting was only short so I took myself out for the rest of the day as it is in a good location for a short train trip to Birmingham and some retail therapy. Skipped dinner that evening and thought I'd try and get an early night, mission failed again, couldn't use the internet so I ended up turning my phone on to use it and face the charges on my return. Checking out on my way to 3rd meeting...20 minutes later and 1 very annoyed taxi driver I get seen to - staff are trying to cover bar, breakfast and reception. Now faced with another 3 days with meetings at the same venue and I just pray the book me elsewhere. No customer service, no sleep and not even suitable for most business travellers as I'd image most people use I-pads or similar when travelling, had I been told wifi was not in the rooms I would have took a laptop, don't think I've ever been so glad to get home and sleep!
- Official Description (provided by the hotel):
- The Park Inn by Radisson Birmingham Walsall grants easy access to M6 motorway. Whether you are in the Birmingham area for an event at Banks's Stadium, an excursion to Cadbury World or just an overnight stay, you'll find inviting accommodation at the Park Inn. This well-located Walsall hotel is just off the M6 motorway, and it lies within walking distance of the Bescot train station. Choose from among 120 contemporary rooms, which include Family Rooms with interconnecting options. Travellers can dine on site at the convenient Hub Restaurant, and the modern yet casual Hub Bar and Lounge is perfect for unwinding with a drink. With complimentary access to the in-house fitness centre, it's easy to maintain your exercise regimen while travelling. The Park Inn also boasts a versatile meeting room, and our working partnership with Banks's Stadium creates plentiful event options for impressive gatherings. Only 14.5 Kilometres from the Birmingham city centre, this Walsall hotel is located off the M6 motorway at junction 9. Family fun abounds at nearby attractions such as Cadbury World and West Midland Safari Park. All 120 contemporary guest rooms feature niceties like LCD televisions and power showers. Our casual dining venue, Hub Restaurant, serves local and international favourites. Mingle with fellow guests at the sleek Hub Bar and Lounge. The 24-hour fitness centre houses ample equipment for an effective workout. Complimentary car parking and 24-hour reception make travel to Walsall hassle free. The hotel features a meeting facility that can accommodate 30 delegates, while our partnership with Banks's Stadium provides an additional 20 event rooms from which to choose. Free WiFi available in guest rooms and all public areas. ... more less
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- Also Known As:
- Park Inn By Radisson Birmingham Walsall Hotel Walsall
- Park Inn Walsall