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Best Western Birmingham Walsall Barons Court Hotel
Ranked #8 of 11 Hotels in Walsall
Reviewed 6 July 2014

Arrived in the middle of a wedding party, guy on reception quickly allocated our room and explained where everything was. Lovely big spotless room, shower was heaven with lots of hot water, plenty of clean fluffy towels. Comfy bed, tv a bit outdated but the picture was great, wifi was a bit hit and miss but that wasnt a big problem. Great nights sleep, breakfast was great, no complaints there, staff were attentive topping up tea and coffee when we asked. Was very impressed to see outside the main entrance that the parking spaces where for ladies parking only, fantastic idea. Overall, i cannot find one thing to complain about, i read the reviews before i booked and really cannot see what the problem was on some of there reviews. Would definitely stay again if we were in the area. Thank you for a fantastic stay x

  • Stayed: July 2014, travelled as a couple
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1  Thank Mary H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AM-Talash, Manager at Best Western Birmingham Walsall Barons Court Hotel, responded to this reviewResponded 9 July 2014

Dear Mary, Thank you for completing your recent review. On behalf of the entire team at the Barons Court your comments are really appreciated. I do hope you consider the hotel once again when you are next in the area. Thank you again.

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379 - 385 of 574 reviews

Reviewed 5 July 2014

  • Stayed: July 2014, travelled on business
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Review collected in partnership with Best Western GB
1  Thank Jon B
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
AM-Talash, Manager at Best Western Birmingham Walsall Barons Court Hotel, responded to this reviewResponded 9 July 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 1 July 2014

Beware! This Hotel is happy to maintain poor standards. We had 3 rooms on an overnight stay. 2 were very poor 1 was a little better. TV reception was awful, carpets dirty, lights not working, loud disco kept us awake well into the early hours of the morning and only blinds to keep out the midsummer light! Reception staff were totally indifferent, they must have heard all our complaints many times before. Just very surprised that Best Western allow this poor standard hotel to use their brand.

  • Stayed: June 2014, travelled with friends
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Review collected in partnership with Best Western GB
3  Thank Louvain M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AM-Talash, Manager at Best Western Birmingham Walsall Barons Court Hotel, responded to this reviewResponded 9 July 2014

Please accept my sincere apologies for the difficulties experienced. Your comments have been circulated to the departments highlighted where improvements will be made. We have today completed an upgrade to both the TV signal and installed 32'' flat screen televisions in the majority of our bedrooms. We continue also to upgrade the facilities in the bedrooms which wil improve the overall guest experience. I am sorry thet we did not exceed your expectations on this occasion.

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Reviewed 29 June 2014 via mobile

Little disappointed given this is a Best Western group hotel, as their hotels are normally of a good quality with friendly helpful staff. Stayed for one night booked it because of convenience to location. Rooms were on third floor and obviously only used when full. One room had an old fashioned tv with distorted colour issues and the other room had a problem with the TV, a dirty stained carpet and bulbs missing from room lamps. Reported to a gentleman on reception who was disinterested in our comments. No bulbs were replaced in our absence that evening.

We booked based on a good location to where we were visiting and price, however we should have gone to the travelodge or premier inn at the motorway jct as we would have probably had a better experience. And if you do encounter issues in those chains we have generally found better service or at least someone who was interested in their guests. Poor.

Stayed: June 2014
1  Thank Pam M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AM-Talash, General Manager at Best Western Birmingham Walsall Barons Court Hotel, responded to this reviewResponded 30 June 2014

Dear Pam, Please accept my personal apologies for the difficulties experienced. I am also very sorry that the matters highlighted in your feedback could not be resolved whilst you were at the hotel, which would normally be the case. May I also confirm that 32" flat screen televisions are being installed shortly. Together with an upgrade to the system will enable the full range of freeview TV to be enjoyed by guests at the Barons Court. I do hope you consider a future stay at the hotel so that we can prove to you that your most recent stay does not offer a true reflection on the service and facilities available. My apologies once again.

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Reviewed 28 June 2014

On a business trip alone so went for the Dinner B&B deal which was a good price - I booked late and the deal had gone from the website but when I called direct the receptionist was very helpful and booked straight away.
A little out of the way but a reasonable looking place inside - clean though somewhat tortuous probably due to many extensions of the original building -my room was large but a long walk.
TV in room was a small old CRT model with poor signal, bed spongy but everything else OK.
Dinner was OK - generous portions reasonable flavours - get a table near the window as the restaurant interior was very hot.
Breakfast was OK too

  • Stayed: June 2014, travelled on business
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1  Thank TerryParad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 June 2014

  • Stayed: June 2014, travelled on business
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Review collected in partnership with Best Western GB
Thank JennieHuckvae
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 26 June 2014

We stopped here on our way south for one night, outside not very appealing inside a bit better, reception was fine and we were dealt with quickly, our room was a bit dull and dated but clean enough, bathroom okay. Our offer included dinner which we felt left a lot to be desired, my husbands soup was barely warm his steak was good but the 'chips' were awful we were sure they were the roast potatoes from lunch sliced and fried ugh, my new potatoes were definitely reheated roasts from lunch, we were told there was a new chef on! The staff we encountered were pleasant but don't think we will stop here again.

  • Stayed: June 2014, travelled as a couple
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Thank bluebell1778
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Birmingham Walsall Barons Court Hotel

Address: Walsall Road, Walsall WS9 9AH, England (Formerly Menzies Baron's Court)
Region: United Kingdom > England > West Midlands > Walsall
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #8 of 11 Hotels in Walsall
Price Range: £40 - £66 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Birmingham Walsall Barons Court Hotel 3*
Number of rooms: 94
Reservation Options:
TripAdvisor is proud to partner with Stayforlong S.L., Booking.com, HostelWorld, Hotels.com, TripOnline SA, Ebookers, getaroom.com, Evoline ltd, HotelQuickly and 5viajes2012 S.L. so you can book your Best Western Birmingham Walsall Barons Court Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Menzies Baron`s Court Hotel Walsall
Menzies Barons Court Walsall

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