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“Clean hotel with great executive suites”

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Holiday Inn Walsall M6, Jct.10
Ranked #7 of 11 Hotels in Walsall
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Clean hotel with great executive suites”
4 of 5 bubbles Reviewed 1 July 2014 via mobile

My wife, 3 month old son and I stayed at the hotel for a few nights in July 2013 as my sister was getting married and we needed a hotel room to have space to get ready etc. There is plenty of free parking for the hotel. The executive suite was very spacious with a seating area seperate to the bedroom, linked by the hallway. We had a cot bed set up and there was plenty of room for this. Cool a/c was welcomed in the hot weather. The suite had modern decor and was clean. Breakfast was good but we didn't get a chance to have dinner at the hotel. The executive suites at this hotel are very good value for money and I would go for this hotel rather than the Holiday Inn Express on the other side of the motorway just because they offer suites that suited our stay.

Stayed August 2013, travelled with family
Helpful?
1 Thank Sukhjinder G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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665 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (144)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Leicester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 25 June 2014

I dont normally write reviews for the places i stay at,as normally you get what you pay for.Nothing has really prompted me to take time out to write a review till now.When myself and my family arrived at this hotel we where greeted as if we where regular guests and nothing was too much trouble for us.The room we had was on the ground floor at the back and was lovely and spacious and very peaceful.
We dined out on the evening but decided to have breakfast here, we where looked after by a lovely lady, sally who was very busy but was still attentative to our needs.The buffet looked lovely we had a full english breakfast and it was delicious.My daughter mentioned to the lovely lady that she would like to use the pool but didnt know where it was and sally offered to take her around to the leisure area .So often now people take things for granted but the way we where treated didnt go unnoticed and i,d like to say a big thank you to all the hard working staff at this hotel .

Room Tip: The back of the hotel is very peaceful it you are a light sleeper
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank robert a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coventry, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 25 June 2014

spent the weekend here for a wedding, it was very busy but the staff did a wonderful job and nothing was too much trouble for them .we would assure anyone coming here that the service is amazing. Breakfast was fit for a king .

Room Tip: executive room that we had was very spacious with seperate sitting area with tv
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank janice h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reading, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 25 June 2014

Stayed 16 weeks x 3 days up to now: lovely staff, food's not bad, shabby rooms, problems so far: heating not working 6x, shower falling off the wall, tv not working 2x, no remote control, no AC in gym

Room Tip: check out your room and all the facilities before unpacking! Most rooms have things wrong with them...
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank JayVanEss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Walsall M6, Jct.10, responded to this review, 11 July 2014
Dear JayVanEss,

Thank you for staying and taking the time to review our hotel. I am delighted with your positive comments regarding our staff and food served.

I apologize for any inconvenience you may have experienced with some of our facilities. Your comments regarding our room amenities and our gym have been taken into account. We surely appreciate you sharing thoughts as we continue to find ways on how to improve our services.

Sincerely,

Faith R
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Walsall hotels

West Midlands
Level Contributor
42 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed 22 June 2014

My partner and I stayed here for two nights.

Positives:
1) The hotel staff were impeccably helpul and well mannered. We needed extra pillows and they were promptly delivered. When we got lost looking for the swimming pool a lovely lady in the dining area escorted us to the correct place.

2) The rooms are spacious and roomy and ours had a lovely armchair. The bathroom was clean and a good size.

3) The swimming pool and Gym were clean and tidy. The keycard obtained from reception only lasts five minutes so don't shilly shally!

4) Handy location just off Junction 10 of the motorway. Five minutes from Boundary Mills outlet and close to Walsall art gallery and other family attractions.

Negatives:
1) Motorway noise means that opening your window isn't really an option particularly as the windows open onto a busy car park. Air Con was available in the room but a little noisy.

2) Standard Internet is available to all guests but Wireless internet costs £12. I gave up trying to use the standard internet on my phone as it was so slow.

3) We stayed on a ground floor front facing room near to the Reception area. Unfortunately these rooms are at the top of a very long corridor and it feels as though the whole world is thundering past your room day and night. I don't know if it is the construction of the building but it is very noisy and best suited to night owls and party animals. We were still listening to what felt like a constant stream of mostly children still yelling and running up and down the corridor at midnight. The little darlings were awake by seven the next morning providing us with an early morning alarm call so no lie in for us. Not blaming the hotel for those who are inconsiderate and thoughtless but be aware this is a hotel that holds busy functions and attracts families with energetic children.

Room Tip: Ask for a room at the back of the hotel on the first floor.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Libbyfc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Walsall M6, Jct.10, responded to this review, 8 July 2014
Dear Libbyfc,

Thank you for your recent stay with us and reviewing our property. I am pleased to know that our location worked for your needs and that you found our amenities, staff and rooms highly commendable. It is always hugely motivating on our end to receive commendable feedback from our valued guests like you.

However, I understand that your stay was not 100% satisfactory due to the noise challenges and the Internet service provided. We appreciate your feedback as this is our best resource for improving guest services.

Again, thank you and we hope to have an opportunity to serve you again.

Best regards,

John O
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sunderland, United Kingdom
Level Contributor
71 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 bubbles Reviewed 16 June 2014

I can't say enough about this hotel! We stayed here as part of a National Holidays coach trip for one night and only wish we could have stayed longer. The food was excellent (both the evening meal and breakfast), the rooms were big and spacious, there was even a pool (although we did not have time to use it). The hotel is clean and the staff were very friendly. My only reason for the 4* instead of 5 is that we were moved to a function room for the evening meal as there was a wedding taking place in the usual eating area. This delayed the meal a little and we had to take turns going to get food from a walk down the corridor table by table. Other than this I couldn't recommend this hotel enough, brilliant stay!

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank BethLouise1994
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scott R, General Manager at Holiday Inn Walsall M6, Jct.10, responded to this review, 17 June 2014
Hi Beth Louise,

Thank you for taking the time to post your comments regarding your recent stay with us.

It was nice to read how much you enjoyed your stay and how comfortable and spacious the rooms were.

We look forward to welcoming you back the next time you are in the area.

Kind regards

Scott Randall
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 16 June 2014

I stayed here one night and had a very pleasant stay. The staff were very friendly and helpful despite technical issues with the key card system. The room and bathroom were lovely, very spacious and clean. There is a comfortable lounge to relax in where you can also eat dinner and order drinks. The food was quite expensive for what you get but I guess this is to be expected in a hotel. The buffet breakfast had a large selection of fruit, cereals and cooked and there was a friendly relaxed eating area. Unfortunately the swimming pool was closed for maintenance during our stay, but this is no doubt another advantage to staying here. I thoroughly enjoyed my stay, many thanks!

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Laura G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scott R, General Manager at Holiday Inn Walsall M6, Jct.10, responded to this review, 17 June 2014
Hi Laura,

Thank you for taking the time to post your comments regarding your recent stay with us.

We are delighted you had such a fantastic stay with us, the team do work very hard to deliver some truly great customer service.

We look forward to welcoming you back again, it was a pleasure looking after you.

Kind regards

Scott Randall
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Walsall M6, Jct.10

Property: Holiday Inn Walsall M6, Jct.10
Address: 20 Wolverhampton Road West, Walsall WS2 0BS, England
Phone Number:
Region: United Kingdom > England > West Midlands > Walsall
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 11 Hotels in Walsall
Price Range (Based on Average Rates): £
Hotel Class:4 star — Holiday Inn Walsall M6, Jct.10 4*
Number of rooms: 156
Official Description (provided by the hotel):
Newly refurbished hotel, with 156 en-suite bedrooms all with air conditioning, wi fi, en-suite. J10 Leisure with pool, sauna, gym and jacuzzi. Large open plan lounge, bar and restaurant all air conditioned and wi fi enabled. Conference facilities for up to 180 delegates. Free car parking. Hotel is located just off Jct.10 M6 just prior to northbound exit. ... more   less 
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