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“Good sized rooms.”

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Village Hotel Birmingham Walsall
Ranked #5 of 13 Hotels in Walsall
Glasgow, United Kingdom
Level 4 Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Good sized rooms.”
Reviewed 23 January 2012

Stayed here for a function. Very easy to find as it is just off of M6 junction 10. The hotel was very busy when I stayed and the staff did not seem flustered or stressed. The room was very big and had everything you needed in it and more (Iron, board, trouser press, hair dryer). Starbucks attached for anyone who loves expensive coffee. Breakfast was fantastic, huge variety compared to most hotels I have stayed in. The bed was very comfortable and one of the best beds I have slept on ever.

Downside. there was only 1 towel in the room and the room key-cards reset very easily if placed next to your mobile phone in your pocket.

Room Tip: Dont place key-card next to mobile phone.
See more room tips
  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Fraser87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VillageWalsall, General Manager at Village Hotel Birmingham Walsall, responded to this review, 25 January 2012
Dear Trip Advisor Member,

Thank you for your review of your experience here at the Village Hotel.

I am glad that you found our team and services of use whilst you stayed with us and that overall, you left with a positive impression of our brand.

Best regards

Ben Thomas
General Manager
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (144)
Date | Rating
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English first
Birmingham, United Kingdom
Level 6 Contributor
70 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 12 January 2012

Good quality room , we booked to see the band that was playing in the bar on new years eve,(The Busby babes) a great night was had by all .
breakfast was ok
Check in and check out was quck and easy.
Had a great New years eve ! Thanks

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank reddct
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VillageWalsall, General Manager at Village Hotel Birmingham Walsall, responded to this review, 25 January 2012
Dear Traveller,

Thank you for your positive review of your stay with us on New Years Eve.

I am delighted that you enjoyed your celebrations with us and hope to welcome you back to the hotel in the near future.

Best regards,

Ben Thomas
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
stafford
Level 5 Contributor
66 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 23 December 2011

Me and 9 friends stayed at the village following our christmas party. Between us we had 5 rooms -a mix of doubles and twins. The hotel was running an offer of rooms for 50 pound a night incl breakfast. The rooms were very good for the price, a good size, clean and comfortable.
The breakfast we had was only ok. I found that although there was some choice, in comparison to other hotel breakfasts, the choice was limited. There was only orange juice for a cold drink and just tea or coffee for hot drinks. There were about 4 cereals and some tinned fruit but no fresh fruit yogurt or rolls and different breads. The cooked breakfast had more choice but we had to wait for food to be replenished and it was just warm.
Overall we had a good stay at the village. The only thing I would say was negative was the staff on reception. When we asked what the latest was we could attend breakfast we were told 9.30 but if we left it til then we would be eating scraps-lovely!

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kitkat_chunky6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VillageWalsall, General Manager at Village Hotel Birmingham Walsall, responded to this review, 25 January 2012
Dear Trip Advisor Member,

Thank you for your review of your experience here at the Village hotel Walsall.

In the main, I am pleased that you enjoyed your stay with us and will certainly bear your comments in mind the next time we review our breakfast offering.

Best Regards
Ben Thomas
General Manager
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Northwest
Level 5 Contributor
64 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed 1 December 2011

After a busy week, checked in at the conveniently located Village Hotel.

Checkin staff chatted amongst themselves before acknowledging.

Checkin after that was smooth.

The rooms are well equipped, with iron, trouser press and flat screen TV.

Unfortunately, the hotel doesn't have air conditioning in the rooms and the bathrooms are somewhat tired.

As many reviewers have commented the TV channels are poorly displayed and fuzzy.

The breakfast was well cooked, however the breakfast room staff were gossiping so loudly that it was a distraction during a nice breakfast.

If this hotel was charging budget pricing, the above would be tolerable, however at £99 b&b it was not.

I'd reccommend staying at the holiday inn next door which offers fast free Wifi and importantly air conditioned rooms.

Not awful, but not great.

  • Stayed November 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tonyblogging
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VillageWalsall, General Manager at Village Hotel Birmingham Walsall, responded to this review, 7 December 2011
Dear Traveller,

Thank you for sharing your experiences of your visit to us here at the DeVere Village Birmingham Walsall.

The areas where you feel we can improve upon are already well underway to being resolved and this includes the tv reception in our guest bedrooms, you may have noticed that we have recently installed HD within our pub area during your stay which offers a far superior viewing experience.

We do offer fast free Wifi here at the hotel in addition to a full range of services and I would hope that you would re-visit us in the future to see at first hand the improvements we are continually making.

Best regards

Ben Thomas
General Manager
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London, United Kingdom
1 review
Reviewed 28 November 2011

Convenient for the long traveller, warm friendly welcoming staff, lovely restaurant with large choice of meals and rooms just the right size for the cost.

Will be staying here more often!

  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Criskil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VillageWalsall, Guest Relations Manager at Village Hotel Birmingham Walsall, responded to this review, 29 November 2011
Dear Criskil,

Thank you for taking the time to post a review following your stay with us.

I am delighted that you found everything to be convenient and that our team looked after you so well.

I hope that we will see you again at the hotel!

Best Regards
Ben Thomas
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level 4 Contributor
31 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 27 November 2011

We stayed at this hotel last Saturday night (19th) as it was close to the venue where our niece's birthday party was being held.

Upon arrival, we were greeted by a friendly and professional receptionist. The lobby was bright and airy and leads off the Victory Pub, Verve Restaurant and Starbucks Coffee Shop. There is also a flight of stairs down to the basement where the gym, studios and swimming pool are located. The common areas of the hotel were generally very clean and well maintained.

We stayed in Room 101, a superior double located next to the main staircase, and this is one of the few problems that made our stay an average one, when clearly I get the impression that this hotel is more than capable of providing an excellent all round experience if these problems are ironed out.

We arrived back to our room after our niece's birthday party just after midnight. The bed is not the most comfortable we have slept in, a little on the hard side but ok. The room was too hot, as unfortunately, the switch on the thermostat control was missing and believe that it was stuck on the maximum temperature. Did not want to complain at that time of night and in any case believe that issues such as a missing thermostat control in a room should be identified by hotel management before letting out a room. We did not sleep very well as a steady flow of guests returning through the night and then going down to breakfast with heavy feet on the staircase in the morning was too disruptive.

The room was generally very clean and a bottle of water and basket of fresh fruit had been thoughtfully placed on the table for our consumption. There were old food particles remaining on the table which had not been cleaned properly but we were generally impressed with the standard of cleanliness in the room.

Other problems with the room included the walls being too thin (why do some hotels not think of this in the planning/building stage!). We could clearly hear the full conversations of the guests in the room next door. There was no soap remaining in the soap dispenser (we did bring some of our own but that is missing the point) which should be part of a basic housekeeping check. There is also a sign in the shower stating "Please place shower curtain inside bath before taking shower. Thank you." There was no shower curtain, there is a glass screen where there evidently used to be a shower curtain. That is just lack of atnetion to detail. It would only take a minute or two to remove this now redundant notice.

All of the above is constructive crticism as the faults in the room in which we stayed could easily be rectified by management (except the thin walls) within a short space of time and with the minimum of fuss. However, I believe that our stay last Saturday evening would have been a better experience had we been located in a room away from the staircase which is not a resolvable problem unless soundproofing the entire room.

Enough of the bad points. The staff were very friendly in all areas of the hotel. I enjoyed a beer in the excellent Victory Pub which was showing football on the T.V. and had a friendly atmosphere as did the Starbucks Coffee Shop where we enjoyed coffee after checking out the next morning.

On Saturday afternoon we briefly went downstairs to view the gym but it was very busy as many members aside from hotel guests turned up to use it and decided against using it on this occasion.

Checking out was just a friendly and efficient experience as checking in and we would return to the hotel again next time we are visiting family in Walsall but would ask for an alternative room to "Room 101".

Room Tip: Ask for a room away from the main staircase.
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  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VanDwaas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VillageWalsall, General Manager at Village Hotel Birmingham Walsall, responded to this review, 7 December 2011
Dear TripAdvisor Member,

Thank you for providing such a constructive overview of your stay with us here in Walsall.

I do agree that the areas in which you suggest should improve can easily be resolved and I will be working on these today.

I am pleased that you would like to return to the hotel and hope that we can improve upon you last experience with us.

Best regards
Ben Thomas
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wolverhampton, United Kingdom
Level 6 Contributor
166 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed 27 November 2011

My partner and I ate in the verve restaurant based at the village hotel Walsall and we will definitely be going back. We ate off the early bird menu as we were seated before 7pm and was surprised at 3 courses for £12. For this price the food was great.

The service was also impeccable and the time between courses was spaced out just nice.

I would definitely recommend a visit if you live locally or if you're travelling as its just off junction 10 M6.

  • Stayed November 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PrincessAM22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VillageWalsall, General Manager at Village Hotel Birmingham Walsall, responded to this review, 29 November 2011
Dear Trip Advisor Member,

Thank you for your kind words following your recent dining experience with us here at the Village hotel.

I am glad that you enjoyed your visit and I hope to see you again soon in our Verve grill.

Best regards

Ben Thomas
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Village Hotel Birmingham Walsall

Property: Village Hotel Birmingham Walsall
Address: Hotel Birmingham Walsall Tempus Drive | Tempus Ten, Walsall WS2 8TJ, England (Formerly De Vere Village Birmingham Walsall)
Region: United Kingdom > England > West Midlands > Walsall
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Walsall
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Village Hotel Birmingham Walsall 3.5*
Number of rooms: 125
Official Description (provided by the hotel):
Village Hotel Birmingham Walsall is a short drive from the City Centre and is the perfect base to explore and experience the new Birmingham revival in all its glory. With its easy motorway access and just 1 minute from the M6 Jct 10, Village Walsall all is ideal for quick access to the NEC, ICC, NIA, the Think Tank and Birmingham International Airport. Village Hotel Birmingham Walsall has 125 bright and modern bedrooms, a choice of stylish dining or a traditional pub, Starbucks Coffee Shop, state-of-the-art Health and Fitness Club, 25 Metre Swimming Pool, Meeting and Conference Centre, Live Party Nights, Wedding Licence, free wi-fi throughout the hotel and free parking. ... more   less 
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Also Known As:
Village Hotel And Leisure Club Walsall
Village Hotel Leisure Walsall
Village Hotel Walsall

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