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“Great service, good food”

Brewers Fayre Elmbury Lodge
Ranked #43 of 79 Restaurants in Tewkesbury
Price range: US$8 - US$16
Cuisines: British
Dining options: Breakfast, After-hours, Reservations
Restaurant details
Dining options: Breakfast, After-hours, Reservations
Reviewed 3 weeks ago

it you want great wholesome plentiful food, here it is. Ideal for a stop over and a great breakfast too. Staff busy and a bit slow at times but always with a smile and pleasant

    • Value
    • Service
    • Food
1  Thank Peter T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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23 - 27 of 499 reviews

Reviewed 3 weeks ago via mobile

It's a good place for an easy, no frills no fuss meal. The food is well prepared. Staff always polite and helpful. You can get a relaxed bite to eat here.

1  Thank Sahr2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

Good service and experienced staff. Pleasant settings just off junction 9 of the M5.
Childrens play area and clean and tidy.

    • Value
    • Service
    • Food
1  Thank keithprole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Used the Brewers Fayre public house whilst staying in the adjacent Premier Inn on business and using the dinner with breakfast meal deal option.
Had very mixed experiences during my stay.
Dinner on first night (pate starterr + rump steak main) was perfectly acceptable but not exceptional - essentially what I expected for the price.
Breakfast was plentiful but not exceptional as one would expect when staying in a Premier Inn.
It was my experiences at dinner on the second evening that almost provoked me into giving the establishment a poorer review.
I had ordered the Baked Brie Bites as a stater, which when delivered was warm on the outside but extremely hot on the inside resulting in a burn to the lip from the first piece. This injury was compounded by the fact that the dish was delivered with a bowl of BBQ sauce rather than the Cranberry sauce listed on the menu.
As the waitress then seemed to disappear I was forced to make a complaint about the error at the bar and initially received what appeared to be an only cursory apology.
The waitress eventually reappeared with the cranberry sauce but once again the apology did not appear sincere.
Having then waited what apppead an age for the main course to appear I was asked by the duty manager (Kerry) how I was enjoying the evening. Suffice to say I reported that I had not had a great time thus far.
Fortunately for the establishment Kerry does understand the importance of good customer service and immediately commenced trying to put things right.
It was only her intervention that prevents me giving a poor review.
To conclude:
Food is generally good quality but nothing exceptional.
Staff are a mixed bag, all generally good natured but a few have no real concept of what constitutes Google customer service!

Thank Ian D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Dinner at the Lodge again. The food was lovely and hot. I tried the lamb shank this time and it was beautiful. My friends were impressed with the food and service here to. Thank you for another great evening brewers fayre

Thank Gecks2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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