Stayed there 3 weeks ago. Room had one set of towels for 2 of us and enough toilet roll for one visit. To make matters worse the breakfast was disgusting with burnt cardboard bacon and rubber scrambled eggs. When my husband dared complain the Assistant Manager told him that if he wanted another breakfast the bacon would come back the same as it was char grilled or he could have it raw if he preferred!!! The appalling attitude, unprofessionalism and disrespect continued and when I dared complain about the way she had spoken to us she shouted over me. On departure she said we could have a full refund but money doesn't pay for manners or bad customer service and she single handedly ruined our weekend away as well as the reputation of this particular Premier Inn.
- Official Description (provided by the hotel):
- Hop on the bus to the magnificent Tewkesbury Abbey nearby, or drive 20 minutes into Gloucester ... more less
- Reservation Options:
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- Also Known As:
- Premier Inn Tewkesbury Central Hotel Tewkesbury