For me a good b&b stay should involve a comfortable bed, lots of hot water, a powerful shower, a quiet ambience in the place at night. These the Station Approach offers. Given the dreadfully hot weather and having to try to sleep at least some of the time with the window open to traffic noise it would be unfair to give a poor rating for sleep quality; so I won't.
But I find the drinking / eating arrangements odd, in fact not acceptable. I can't understand why, unlike even the worse b&b I've been in (step forward the Railway, Bedford), there is no provision for coffee / tea in the rooms. Instead one has to creep downstairs to the breakfast room and make ones beverage there. Presumably this means less work for the staff, but it's damn inconvenient for the guests.
Breakfast. Now when I got to the breakfast room my table had a paper serviette and a knife and for. That's it. There were no cereals, no jams, no butter, no milk or coffee. There were fruit juice and fresh fruit on the sideboard.
I didn't really want more than toast ad lib but I was told, rather accusingly, that the English breakfast "was already cooked" and I actually felt quite unwillingly constrained to have some bacon and eggs. Which were fine in themselves, but I didn't really want them! I did ask for lots of toast. Here I wasn't asked if I wanted white or brown, I wasn't given any spreads, I wasn't given any jams. It was all brought through from the kitchen (brown when I wanted white) ready spread and no jams. I don't like this AT ALL. I like to have white toast and do my own thing with it with butter.
I wasn't asked if I wanted tea or coffee. I had to ask. Again, it came done from the kitchen, milked and sugared, and again I like to do my own thing with my coffee. And I want a blessed POT of coffee too, not to have to ask for a cup more of the rather over-milked over-sweet same.
It all smacks of corner cutting on labour. It's simpler NOT to have to bother with coffee and tea and sugar sachets and kettles and cups in the rooms. It's simpler NOT to put the jams and cereals out, it's simpler NOT to make individual jugs of coffee or pots of tea, it's simpler NOT to have to deal with the detritus of butter pats and jams and sugar sachets, it's simpler NOT to put milk out in jugs on the tables.
Bed AND breakfast. The bed side was fine. The other part wasn't. I can't in fairness give more than three stars. I don't recall being more disappointed with a b&b breakfast that I paid good money for.
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