We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Decidedly Average”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Ramada Birmingham Solihull
Ranked #12 of 28 Hotels in Solihull
Bristol, United Kingdom
Level 4 Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Decidedly Average”
Reviewed 8 May 2014

This is the first time that I have visited this property which is situated in what appears to be a largely residential area of Solihull.

The hotel is set back from the road and the entrance is clearly signposted - the hotel is also known locally as 'The George' - and leads to a reasonable sized car park. In common with a growing number of hotels there is a notice advertising a scale of parking charges with a minimum cost of £6.

The entrance has a couple of steps up to reception and there is also a ramped access way.

The reception area itself is quite narrow and feels crowded with just a couple of people queuing. It is also the main access from the lift and staircase from the bedrooms to the restaurant which increases the footfall in a relatively small space. This becomes all the more noticeable if you need to queue to check in.

Check in itself was straightforward, if a little dull and uninspiring for my liking - the young lady checking me in was coldly professional and efficient and I'd much prefer to have a conversation with the front of house staff whilst going through the 'ritual' rather than just a mechanical process.

Having got my room key I took a smooth lift ride to the second floor and walked along a rather narrow corridor to my room.

On opening the door the room temperature was more akin to a sauna and the room itself felt quite small and cluttered. It was equipped with the usual facilities if somewhat dated - the tv was an early flat screen model with an attached Freeview box, tea & coffee making facilities, but no biscuits (this seems to be becoming the norm for some reason). The bottle of water was a nice touch. The desk was quite basic but did have 2 plug sockets at a sensible height, a. mirror, 2 chairs (for a room this size was excessive) a suitcase stand & wardrobe. There was also an iron hanging from the wall, but awkwardly placed directly above the suitcase stand.

The mattress on the double bed was in need of replacing but didn't adversely impact my sleep too much. The lack of air conditioning and need to open a window meant that outside noise was more of a problem and the hotel appears to have deliveries around 6am.

The ensuite bathroom was a reasonable size with a selection of toiletries. The bath was narrow with a flimsy shower curtain and an underpowered shower.

Breakfast was in the hotel restaurant which seemed quite small for the number of guests staying and it seemed difficult for the staff to cope. Cooked buffet items seemed to run out quite quickly but the selection was good as was the choice of fresh fruit and cold buffet items. Fresh coffee was delivered in a nice silver cafetierre.

Although I didn't have any evening meals in the hotel the selection is a fairly standard offering although the hotel claims to specialise in Indian cuisine.

Checking out was a better experience and the receptionist was a lot more engaging.

Overall the experience at this hotel was decidedly average - nothing special to shout about but also nothing particularly bad either. I'd have to say you can stay at better hotels for a similar price and I've seen bigger rooms at a Premier Inn but if you're stuck for choice I'd happily recommend this one as a safe option.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alex_J43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Customer Servic... S, Guest Relations Manager at Ramada Birmingham Solihull, responded to this review, 12 May 2014
Many thanks for your very in depth review.
We do have many room types and are always willing (subject to availability) to show guests alternative rooms if an allocated room is not to your liking.
We hope to welcome you back to Ramada Solihull in the very near future.
Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,187 reviews from our community

Traveller rating
    379
    372
    236
    120
    80
See reviews for
186
296
40
440
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (228)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Spanish first
  • Any
English first
Sunbury on Thames
Level 4 Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 6 May 2014

We stayed at the Ramada for 2 nights and have no complaints. The staff were all very helpful and both the bar and restaurant were good. (although bar sadly lacking in any local ales)
Food in the restaurant was of good quality and sensible price. Our room was a long walk from the entrance but was ideal for us. The room was a nice size and comfortable and the wifi was good. The hotel is a short walk from the main shopping area in Solihull which is first rate. The is also a good choice of restaurants and cafes within a short walking distance. Breakfast buffet was good with a reasonable choice of hot and cold items on the menu. The car park charge was included in our rate but charges do apply to visitors not staying at the hotel.

Room Tip: Check how far you room is from the reception as some involve a long walk.
See more room tips
  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gordon T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Customer Servic... S, Guest Relations Manager at Ramada Birmingham Solihull, responded to this review, 8 May 2014
Thank you for taking the time to review us on TripAdvisor.
We are all pleased you enjoyed your stay and hope to welcome you back to Ramada Solihull in the very near future.
Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Derbyshire, UK
Level 6 Contributor
88 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 21 April 2014

Had to check in late due to a business trip, I was given a room on the second floor, room 26, coming out of the lift the rooms were numbered 220, 222, 224, 226, don't let this fool you, the numbers are all mixed up so room 26 is in fact a very long walk away, so make sure of directions before you leave reception as all is not what it seems. Room wa nice no complaints there, went down to the bar but there was a very strong smell of sewerage, to the point it was making me feel sick.

Otherwise hotel was good, friend had a shower that wasn't working so had to change rooms before getting a shower next morning. If it wasn't for the stinky bar and the mix ups/broken shower I'd probably stay again but to be sure may opt for another one next time.

Room Tip: Make sure you get directions for your room as the numbers don't make sense.
See more room tips
  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bellysbride
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Customer Servic... S, Guest Relations Manager at Ramada Birmingham Solihull, responded to this review, 23 April 2014
Thank you for taking the time to review us on TripAdvisor.

We are undergoing a refurbishment programme and will take your comments into consideration.
Full directions to guest bedrooms are given when checking in with additional assistance available if required.
I have been assured the external problem with the drains has been resloved.

Thank you again for your valuable feedback.

Kind Regards
Anita Tarry/Customer Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Northants
1 review
Reviewed 20 April 2014

Excellent and very comfortable breakfast was delicious very hot and staff cant do enough for u, only fault was not enough tea and milk in room a bit stingy. My mum loved the bowling green nice to see old traditions still around.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank loopywease
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Customer Servic... S, Guest Relations Manager at Ramada Birmingham Solihull, responded to this review, 23 April 2014
Thank you for your review, we are pleased you enjoyed your stay and hope to welcome you back very soon.
For future reference please ask at reception and we will be happy to supply extra tea/coffee etc.
Kind Regards
Anita Tarry/Customer Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boston, Massachusetts
Level 3 Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 15 April 2014 via mobile

The only redeeming feature of this hotel was the staff- they were excellent, but the food was cold and grim (and contained free plastic) and the breakfast was also cold and slightly stale- shocking given the cost. Apparently they are going through kitchen changes, so things may change. The rooms were dated, the shower warm and weak at its best, and the room temperature fluctuated wildly through out the day and night, with no option for heating or air conditioning. Serious improvement needed.

Stayed April 2014, travelled on business
Helpful?
1 Thank Hamish R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Customer Servic... S, Guest Relations Manager at Ramada Birmingham Solihull, responded to this review, 16 April 2014
Thank you for taking the time to review us on TripAdvisor.
I understand the issue regarding the food was dealt with by the staff at the time and I would like to reiterate my assurance that everything will be done to ensure this isolated incident does not occur again.
Thank you for your comments regarding the staff, we are undergoing some refurbishment but will continue to ensure guest comfort and excellent service is maintained.
Kind Regards
Anita Tarry/Customer Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Solihull hotels

Hotels you might also like...
Travellers also viewed these Solihull hotels
0.2 mi away
Crowne Plaza Solihull
Crowne Plaza Solihull
#9 of 28 in Solihull
653 reviews
0.4 mi away
The St. John's Hotel
The St. John's Hotel
#14 of 28 in Solihull
1,092 reviews
3.2 mi away
Arden Hotel & Leisure Club
Show Prices
Show Prices
Show Prices
2.3 mi away
Village Hotel Solihull
Village Hotel Solihull
#13 of 28 in Solihull
1,715 reviews
2.0 mi away
The Regency Hotel Solihull
5.0 mi away
The Oak Hotel
The Oak Hotel
#2 of 2 in Hockley Heath
337 reviews
Show Prices
Show Prices
Show Prices

Been to Ramada Birmingham Solihull? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Ramada Birmingham Solihull

Property: Ramada Birmingham Solihull
Address: The Square, Solihull B91 3RF, England
Phone Number:
Region: United Kingdom > England > West Midlands > Solihull
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#7 Luxury Hotel in Solihull
Price Range (Based on Average Rates): £
Hotel Class:4 star — Ramada Birmingham Solihull 4*
Number of rooms: 145
Official Description (provided by the hotel):
The Ramada Birmingham/Solihull (known locally as The George) started life as a 15th-century coaching inn and now mixes the old and the new around England's oldest crown bowling green. Ideally situated at the end of Solihull's high street with easy access to the M42, NEC and airport, the hotel offers the perfect destination for touring and relaxing in the heart of the West Midlands. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Odigeo, Expedia, TripOnline SA, Hotels.com, LateRooms, Ebookers and HotelQuickly so you can book your Ramada Birmingham Solihull reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ramada Birmingham, Solihull Hotel Solihull
Ramada Solihull Birmingham
Solihull Ramada

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing