I hardly need to add to the other positive reviews of the Tri-star. Everything worked, reception was efficient both in and out, that place was clean without being clinical (it even survived the finger-across-the-top-of-the-wardrobe test). The triple glazing kept out the noise of aircraft (not that there are many from BHX). The rear car park is ample, the room was comfortable and service excellent. This place is definitely run by people who recognise the connection between the guest and their pay packet.