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Premier Inn Solihull (Hockley Heath, M42) Hotel
Ranked #5 of 28 Hotels in Solihull
Certificate of Excellence
Reviewed 27 February 2014

Arrived about 10:00 pm. Easy quick check in. room was clean and comfortable and reasonably large. Bed comfortable, location quiet and breakfast is super value. only slight issue is that there is not a lot of car parking near the entrance in the evening when the restaurant is full of customers.

Wifi did not work, but they admitted they had a temporary problem. Would stay here again

  • Stayed: February 2014, travelled as a couple
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Thank Dodswoa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecca C, Manager at Premier Inn Solihull (Hockley Heath, M42) Hotel, responded to this reviewResponded 3 April 2014

Thank you for your fantastic comments regarding your recent stay. The team here at Premier Inn are always focused on giving the best service they can.
We are pleased your stay was so enjoyable, and look forward to welcoming you back to Hockley Heath in the future.

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389 - 395 of 583 reviews

Reviewed 27 February 2014

Very helpful staff. Nice comfortable and clean rooms, good restaurant and well stocked bar, nice hot breakfast in the morning, beautiful english countryside backdrop and just off the M42 with easy access to Birmingham airport...good value for money

  • Stayed: February 2014, travelled on business
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Thank RahulUK2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecca C, Manager at Premier Inn Solihull (Hockley Heath, M42) Hotel, responded to this reviewResponded 3 April 2014

Thank you for your wonderful comments regarding your recent stay at Premier Inn. Myself and the team are delighted to hear we could make it so enjoyable for you.

We look forward to welcoming you back to Hockley Heath in the future.

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Reviewed 24 February 2014

The rooms were quiet and off the main road. We were staying with our Daughter, Son in law and grandsons so the attached restaurant was good for breakfast and a staggered evening meal, so we could babysit the grandchildren who had previously eaten.

  • Stayed: February 2014, travelled with family
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Thank Jamesfullarton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecca C, Manager at Premier Inn Solihull (Hockley Heath, M42) Hotel, responded to this reviewResponded 27 February 2014

Thank you for your fantastic comments regarding your recent stay. The team here at Premier Inn are always focused on giving the best service they can.
We are pleased your stay was so enjoyable, and look forward to welcoming you back to Hockley Heath in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 February 2014

Stayed here for 1 night in February 2014. The receptionist was really nice on arrival. Gave us a warm welcome and coffee sachets for the wife(she loves her coffee). We entered the room and was greeted with the usual high standard I have come to expect from Premier Inn. There was a big bonus of a huge 42" TV on the wall. All in all the usual good quality night from Premier Inn. Unfortunately it all went downhill at breakfast. We did not book as usual but walked in an inquired about availability. This was no problem as it was very quiet. We sat down and our order was taken. I had full English and my wife had continental. We then helped ourselves to tea and coffee. Disaster the coffee was in flasks, not necessarily and issue except it was not hot. She tried the other flask and that was the same. The toast machine was not working properly as you had to put your hand underneath to reach the toast. I complained to the Kid(sorry waiter) who was useless. I then asked to speak to the manager who was his younger sister lol. She also did not have very good customer service skills and she interrupted me as I was advising her of the shortcomings.
So in short the accommodation was great but the breakfast was a big let down even though my full English was lovely.

  • Stayed: February 2014, travelled as a couple
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Thank steve110269
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecca C, Manager at Premier Inn Solihull (Hockley Heath, M42) Hotel, responded to this reviewResponded 23 February 2014

Many thanks for taking the time to review your recent stay at Hockley Heath. Thanks for your lovely comments regarding the accomodation and team, really glad you liked the Big TV.
I am sorry to hear that your breakfast experience was not so good. I have fed back your comments to the restaurant team and can offer my sincerest apologies.
Myself and the team hope to welcome you back to Hockley Heath very soon.

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Reviewed 28 January 2014

room was large enough and very comfortable, as was the bed. even had a choice of pillows! room was very clean and fresh, i like that it was modern not dated like some budget hotels are. tea/coffee facilities were adequate, not a problem getting more when we ran out either. location was very good for this hotel, considering it is not far from the motorway

  • Stayed: January 2014, travelled as a couple
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Thank loyalgirl2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecca C, Manager at Premier Inn Solihull (Hockley Heath, M42) Hotel, responded to this reviewResponded 30 January 2014

We are so glad you had a fantastic experience when you stayed with us, and we hope you return to share many more enjoyable stays with us.

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Reviewed 28 January 2014

Great staff at this location, lovely clean rooms and attached to a beefeater so everything you need on site. The receptionist was really, really helpful with local knowledge and even made phone calls on our behalf. Would stay here again

Stayed: December 2013
Thank lynette080660
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecca C, Manager at Premier Inn Solihull (Hockley Heath, M42) Hotel, responded to this reviewResponded 30 January 2014

We're so happy that you had a great experience with us. We look forward to the next time you stay with us.

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Reviewed 22 January 2014

Second time we have stayed here and have already booked again for April. Great overnight stop and evening meal as you expect from a Premier Inn. Friendly welcome in hotel and restaurant. We don't have breakfast so can't comment on that.

Room Tip: There are some rooms down a side corner which are quiet and peaceful. We now ask for these.
See more room tips
  • Stayed: December 2013, travelled as a couple
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Thank photolass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecca C, Manager at Premier Inn Solihull (Hockley Heath, M42) Hotel, responded to this reviewResponded 30 January 2014

Thank you so much for your fantastic comments, the team are always focused on giving the best service they can. We are really pleased that your stay was so enjoyable.

Myself and the team look forward to welcoming you back to Hockley Heath very soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Solihull (Hockley Heath, M42) Hotel

Address: Stratford Road | Hockley Heath, Solihull B94 6NX, England
Region: United Kingdom > England > West Midlands > Solihull
Amenities:
Bar / Lounge Business Centre with Internet Access Free Parking Restaurant Wheelchair access
Hotel Style:
#8 Romantic Hotel in Solihull
Price Range: £46 - £91 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Solihull (Hockley Heath, M42) Hotel 3*
Number of rooms: 78
Official Description (provided by the hotel):
Premier Inn Hockley Heath is ideally situated for both access to Solihull, Birmingham, Birmingham Airport and the surrounding midlands. We are situated close to the M40 and M42 but benefit from a rural, quiet location popular with families and business guests alike. Premier Inn Hockley Heath kindly points out to our guests that we currently are not an air conditioned hotel, however, during hot weather we do strive to offer our guests the best experience possible. ... more   less 
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Also Known As:
Premier Inn Solihull (Hockley Heath) Hotel Solihull

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