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Premier Inn Solihull (Hockley Heath, M42) Hotel
Ranked #5 of 28 Hotels in Solihull
Certificate of Excellence
Reviewed 28 April 2014

room was aveage apart from the water leak in the bathroom when it rained it came through the light in the bathroom .the harder it rained the more water came through. dissappointed really and it was reported. rooms need updating as well .

  • Stayed: April 2014, travelled as a couple
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Thank Ianstacey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecca C, Manager at Premier Inn Solihull (Hockley Heath, M42) Hotel, responded to this reviewResponded 27 June 2014

Thank you for taking the time to review your stay with us. I really appreciate your feedback as this enables helps us to improve standards and provide guests with the best possible service and a comfortable stay.
Please be assured that we take all feedback seriously and that your comments have been passed on to the management team.
I hope to welcome you back in the future.

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376 - 382 of 581 reviews

Reviewed 22 April 2014

Used a family room - clean, quiet. Good breakfast - hot, ordered and served to table - better quality I think than hot buffet. All staff we came in contact with friendly and helpful. Good shower in room and good free parking facilities.

  • Stayed: April 2014, travelled with family
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Thank Tania R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecca C, Manager at Premier Inn Solihull (Hockley Heath, M42) Hotel, responded to this reviewResponded 1 May 2014

Thank you so much for your fantastic comments, the team are always focused on giving the best service they can. We are really pleased that your stay was so enjoyable.

Myself and the team look forward to welcoming you back to Hockley Heath very soon.

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Reviewed 15 April 2014

Extremely clean hotel. Thought it was new! Very nice staff. Restaurant was good but I had the sirloin steak which was very dry. Overall though a very good hotel in a nice position. I would definitely stay again.

  • Stayed: April 2014, travelled with family
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1  Thank Vivien B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecca C, Manager at Premier Inn Solihull (Hockley Heath, M42) Hotel, responded to this reviewResponded 1 May 2014

Thank you so much for your fantastic comments, the team are always focused on giving the best service they can. We are really pleased that your stay was so enjoyable.

Myself and the team look forward to welcoming you back to Hockley Heath very soon.

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Reviewed 14 April 2014

Checked in on Saturday 12th April, no one at reception but there was a notice to say press the buzzer and someone will come to reception. It took a few minutes to locate the buzzer as it was hidden behind some sweets on the far left of the reception desk. Once press someone was with us pretty quick and checked us quickly. The room was great, clean, warm, had hot water and a comfortable bed. We had a family room ( 2 adults and 2 children) and the room was a great size. All in all I got what I expected from a premier inn hotel.

However went to the beefeater for breakfast, the restaurant was two thirds empty, they kept us waiting at least 5 to 10 minutes while they fix a table and then another 15 minutes to actually order the breakfast and another 15 minutes to bring it to our table, all this time the restaurant was never more than two thirds full. All in all it took us an hour to have breakfast, it's a good job we were not in a rush, and this is the reason why I've given this premier inn a 4 star and not a 5 star rating.

Great hotel to stay at, better off going else where for breakfast!

Stayed: April 2014, travelled with family
Thank Petros P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecca C, Manager at Premier Inn Solihull (Hockley Heath, M42) Hotel, responded to this reviewResponded 1 May 2014

Thank you for your wonderful comments regarding your recent stay at Premier Inn. Myself and the team are delighted to hear we could make it so enjoyable for you. I have passed your comments regarding breakfast to the Beefeater Team.

We hope to welcome you back to Hockley Heath soon.

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Reviewed 13 April 2014

Excellent service as always. We stayed here to break up a long journey and were not disappointed. We always choose Premier Inn when we can as we find the rooms comfortable and well maintained at all of their locations.



  • Stayed: April 2014, travelled with family
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Thank trulymadlysue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecca C, Manager at Premier Inn Solihull (Hockley Heath, M42) Hotel, responded to this reviewResponded 1 May 2014

Thank you for taking the time to review your stay here at Hockley Heath. The team are always focused on giving the best service they can, and are really pleased that we could make your stay enjoyable.

We look forward to welcoming you back in the near future.

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Reviewed 12 April 2014

A review straight from our bed ! We're staying in Room 17 (a family room) and the Premier Inns just get it right every time. Super large flat screen TV, huge comfy bed, ambient lighting, bath in the modern bathroom, scrupulously clean room and lovely big towels. The receptionist is really warm and lovely - as it's Easter, there's a charity *Guess the weight of the mini-egg filled jar* and we both enjoyed a giggle with the receptionist. This is a huge chain of hotels getting it right... one receptionist handling everything calmly & professionally. If you want to eat here, there's a covered walkway straight to the Beefeater Grill (which is ultra modern and surprisingly quite sophisticated).

The hotel is set well back from the road, in fact the Beefeater Grill building hides the actual hotel, so it feels quite private and it's very quiet too.

A quick trip down the road takes you to Henley-In-Arden which is a very beautiful, characterful town with plenty of chi-chi shops and restaurants. There's even a fish and chip restaurant which is incredibly popular. Tescos (and a huge garden centre) is only a 10 minute drive in the Solihull direction and there's a petrol station just a few moments away if you need water etc (we needed pain killers!).

  • Stayed: April 2014, travelled as a couple
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Thank SeagreenTangerine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecca C, Manager at Premier Inn Solihull (Hockley Heath, M42) Hotel, responded to this reviewResponded 1 May 2014

Thank you for your fantastic comments regarding your recent stay. The team here at Premier Inn are always focused on giving the best service they can.
We are pleased your stay was so enjoyable, and look forward to welcoming you back to Hockley Heath in the future.

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Reviewed 12 April 2014 via mobile

Nice time. I was up for mates wedding. Decent stay. Only prob was there was no breakfast or eating facility as the resturant was being refurbished and they did not update there website in regards to this. Beds were abit on the hard side too

Stayed: November 2013, travelled with family
Thank realtalk007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecca C, Manager at Premier Inn Solihull (Hockley Heath, M42) Hotel, responded to this reviewResponded 1 May 2014

Thank you for your comments regarding your recent stay at Premier Inn. Myself and the team are delighted to hear we could make it so enjoyable for you. I am sorry to hear the issues you encountered during the restaurant refurbishment last year. The restaurant is now fully open serving a great new menu.

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Additional Information about Premier Inn Solihull (Hockley Heath, M42) Hotel

Address: Stratford Road | Hockley Heath, Solihull B94 6NX, England
Region: United Kingdom > England > West Midlands > Solihull
Amenities:
Bar / Lounge Business Centre with Internet Access Free Parking Restaurant Wheelchair access
Hotel Style:
#8 Romantic Hotel in Solihull
Price Range: £45 - £90 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Solihull (Hockley Heath, M42) Hotel 3*
Number of rooms: 78
Official Description (provided by the hotel):
Premier Inn Hockley Heath is ideally situated for both access to Solihull, Birmingham, Birmingham Airport and the surrounding midlands. We are situated close to the M40 and M42 but benefit from a rural, quiet location popular with families and business guests alike. Premier Inn Hockley Heath kindly points out to our guests that we currently are not an air conditioned hotel, however, during hot weather we do strive to offer our guests the best experience possible. ... more   less 
Also Known As:
Premier Inn Solihull (Hockley Heath) Hotel Solihull

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