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“Like a log”

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Premier Inn Solihull Town Centre Hotel
Ranked #6 of 25 Hotels in Solihull
Certificate of Excellence
Exmouth, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Like a log”
Reviewed 4 March 2014

Highly recommend this hotel, nice surroundings and pleasant staff, the breakfast was delicious and the coffee was good, great selection of food.
The staff were attentive and made us feel at home. would go back for sure.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Christopher G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestJourneyManager, Guest Relations Manager at Premier Inn Solihull Town Centre Hotel, responded to this review, 5 March 2014
Thank you for your recent feedback regarding your stay with us.We are pleased that you enjoyed your stay and that you will stay with us again soon . We are always striving to be the best and these comments do help us make this happen. Once again thank you and hope to see you in the near future.
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570 reviews from our community

Traveller rating
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    14
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171
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149
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (45)
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darlington
Level Contributor
51 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 2 March 2014

stopped for 2 nights my room never got cleaned dont know why ,parking is a nightmare it not down to hotel just local council but people need to know before they book hotel.never ate in went to witherspoon 50yds away good value plenty pubs local also good value

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nufcpip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestJourneyManager, Guest Relations Manager at Premier Inn Solihull Town Centre Hotel, responded to this review, 5 March 2014
Thank you for the feedback regarding your recent visit with us . We are sorry on this occasion we let you down but rest assured i have took these comments on board and i will pass these on. Hopefully this has not stopped you from visiting us again in the near future and hope to see you soon.
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Nuneaton, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 March 2014 via mobile


We arrived just after 2 and was told our rooms weren't ready and wasn't sure what time they would be ready. This is the third time at a premier inn when my room wasn't ready. I don't blame the staff but this needs looking at either by guests checking out at 11 or check in at 3. We finally got our room at 3.15. So we had to sit and wait when we had plans.





Stayed March 2014, travelled as a couple
Helpful?
Thank joanne a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestJourneyManager, Guest Relations Manager at Premier Inn Solihull Town Centre Hotel, responded to this review, 5 March 2014
Thank you for the feedback regarding your recent visit with us . We are sorry on this occasion we let you down . I have taken these comments on board which i will certainly pass these on to the Team, We hope this has not put you of staying with us again and we look forward to seeing you in the near future.
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Shelby Township
Level Contributor
123 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 28 February 2014 via mobile

Great location within walking distance of food and a Mall. A full buffet breakfast that is really nice, with special order items available (hot cereal, poached eggs) upon request.

The rooms are nicely appointed, but no clocks or irons on hand.

This is not really a business traveler's hotel. Pay As You Go wireless, available in a 7-day package. May be tough to get someone at the front to answer the phone to set your wake up call, but oh so friendly. Parkimg is nearby and not included.

I spent a week, and I will return.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GlassHalfFull13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Exeter, United Kingdom
1 review
Reviewed 27 February 2014

As usual this Premier Inn was as good as you would expect. The hotel is new & so in very good condition. The staff were very friendly, the rooms were clean & tidy. The food was very good. Shame there is no parking.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chris H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diane R, Guest Relations Manager at Premier Inn Solihull Town Centre Hotel, responded to this review, 1 March 2014
Thank you for taking the time to write this review regarding your stay here with us. I would firstly like to apologise for the lack of car parking we have unfortunately as we are based in the town centre we have no room for on site car parking we have recently came into agreements with the local car park, which is £8.20 for 24 hours there is also a night rate of £1.30 between 6pm and 10am. We are very pleased to hear that the staff have met all of your expectations and all of your comments will be passed onto the team. We really do hope to see you again in the near future.
Kind regards.
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England, United Kingdom
Level Contributor
71 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 27 February 2014

My wife and I stayed here whilst on a business trip to the NEC over Friday and Saturday night last weekend. The place is very well kept and has a very nice decor in the bar and restaurant. The staff were amongst the friendliest I've come across at any hotel anywhere in the world. Meals taken in the restaurant were of very good quality and quantity and apart from a slightly overdone steak (my fault for asking for medium rather than medium rare) very well cooked. Poached eggs for breakfast were as good as any from the Ritz or Savoy in London (yes I've tried them also). All in all a well located hotel with good clean overnight facilities and the staffs professional and personable manner to a person was very nice.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gwtmorris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diane R, Guest Relations Manager at Premier Inn Solihull Town Centre Hotel, responded to this review, 1 March 2014
Thank you for taking your time to write this review regarding your pleasant stay with us here at Premier Inn. We are delighted to hear that you enjoyed your stay and all your compliments will be passed onto our chefs regarding your evening meal and breakfast. All of your other lovely comments will be passed onto the rest of the team here. We look forward to seeing you again.
Kind Regards.
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London, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 26 February 2014

Stayed here with my daughter on 08.02.14, had a lovely time. I cannot fault the hotel, everything was lovely, friendly staff, clean rooms and very secure hotel. We arrived early and was able to go straight to our room which was excellent. We had our evening meal at the hotel which was excellent. We enjoyed the hotel so much we wish we had booked for 2 nights!! I would recommend this hotel to anyone. The staff also made us feel very special too!! Excellent!

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank uk_sues
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diane R, Guest Relations Manager at Premier Inn Solihull Town Centre Hotel, responded to this review, 1 March 2014
Thankyou for your review regarding your stay with us. We are very happy to hear that you had a pleasent stay with us and that our staff met all of your requirments to make your stay more welcoming all of your comments will be passed onto the team. We do hope that we will see you and your daughter again some time in the near future.
Kind Regrds.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Solihull Town Centre Hotel

Property: Premier Inn Solihull Town Centre Hotel
Address: 68 Station Road, Solihull B91 3RX, England
Region: United Kingdom > England > West Midlands > Solihull
Amenities:
Restaurant Wheelchair access
Hotel Style:
Ranked #6 of 25 Hotels in Solihull
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Solihull Town Centre Hotel 3*
Number of rooms: 115
Official Description (provided by the hotel):
Superbly located in the centre of Solihull, opposite Lode Lane car park & a short distance from the Touchwood shopping centre. 0.5 miles from Solihull train station and a 10 minute journey to Birmingham. Our Solihull Town Centre Premier Inn has everything you'd expect, incredibly comfy beds in every room with a Thyme Restaurant serving a mix of traditional and contemporary dishes. We have no parking at the hotel for our guests but we do recommend Lode Lane car park directly opposite the hotel, which offers overnight parking and charges will apply with restricted opening and closing times. ... more   less 

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