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“First Premier Inn stay but not the last”

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Premier Inn Solihull South (M42) Hotel
Ranked #9 of 28 Hotels in Solihull
Certificate of Excellence
Reviewed 20 June 2013

This was our first visit to a Premier Inn hotel and was a much better experience than some of the other budget hotel chains. The staff on reception were really friendly, helpful and the check-in process was nice and smooth.
Our family room on the ground floor was massive which was great, the room and bathroom were both really well maintained, very clean. The bed was lovely and comfortable and the TV was one of the best I've had in any hotel no matter what the price.
One minor criticism was that it was not possible to reduce the temperature of the room via the controls and it did get quite warm on the night but for the price we paid it was excellent value for money especially as the following evening we stayed in a different hotel at £100 more per night and on a par with the experience at the Premier Inn.

  • Stayed: June 2013, travelled with family
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1  Thank JK-HKR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Solihull S, Guest Relations Manager at Premier Inn Solihull South (M42) Hotel, responded to this reviewResponded 22 June 2013

Dear Guest,

Thank you for your wonderful review of your recent stay with us.

Our team pride ourselves in delivering clean and comfortable rooms and providing a World Class service, so reviews like yours are always a pleasure to read.

With regards to your heating system, we will now investigate this with our maintanance team to prevent similar incidents occurring to future guests.

We do hope that your first stay with us will not be your last and hope to see you again in the future.

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279 - 285 of 361 reviews

Reviewed 17 June 2013

Stayed for two nights while attending the Good Food Show at the NEC. Good location for the NEC. The room was clean and comfortable. As ever the staff were very good. We had dinner on the first night in the Plough, the attached restaurant. It was very busy, and the service less attentive as a result, but apart from the Steak which came well done instead of medium rare, the food was good. The next night we went to the Spice Club in Solihull ( see separate review). Breakfast on both mornings was very good, freshly cooked with friendly service.
We would probably stay again if visiting the NEC

  • Stayed: June 2013, travelled as a couple
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1  Thank Walton2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Solihull S, Guest Relations Manager at Premier Inn Solihull South (M42) Hotel, responded to this reviewResponded 19 June 2013

Dear Guest,

Thank you for taking the time to review your recent stay with us.

We are pleased that you had such a good stay. We do pride ourselves on our rooms, so to read your comments meant so much. Your comments regarding the restaurant have been shared and we are grateful for all feedback given as this helps us in our aim to provide a top quality service to each and every guest.

We do hope that on your next visit to the NEC, you decide to stay with us.

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Reviewed 16 June 2013

This Premier Inn has recently been refurbished and so the high standard you come to expect from this chain is definitely delivered here. The room was very quiet, had all the basics and also a large flat screen television. We were going to an exhibition at the NEC and we found this to be the nearest Premier Inn with a reasonable rate - only fifteen minutes drive away

  • Stayed: June 2013, travelled with family
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1  Thank Jandytimes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Solihull S, Guest Relations Manager at Premier Inn Solihull South (M42) Hotel, responded to this reviewResponded 19 June 2013

Dear guest,

Thank you for taking the time out to review your recent stay with us and scoring us an amazing 5 stars!

We're so please that you enjoyed your stay with us. Your lovely comments have been shared to the entire team who would all like to say a big thank you! Reviews like yours are the ones that keep us motivated in our aim to provide World Class service to each of our guests.

We do hope you will stay with us and look forward to your return.

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Reviewed 24 May 2013

Another visit to yet another Premier Inn. They never disapoint and this one was no exception. Welcoming staff, comfortable, clean and quiet room. The food at the Beefeater attached was excellent and again warm welcoming staff. We do a lot of visits to family around the country and always try and staff in a premier inn, we will definitely be back to this one.

  • Stayed: May 2013, travelled as a couple
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1  Thank Margaret H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Solihull S, Guest Relations Manager at Premier Inn Solihull South (M42) Hotel, responded to this reviewResponded 28 May 2013

Dear Guest,

Thank you so much for this wonderful review of your recent stay with us.

We are so pleased to find out how much you enjoyed your stay with us and your kind comments about our team have been shared amongst us all.

We do hope that we will be seeing you again and hope you had a lovely bank holiday!

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Reviewed 14 May 2013

Very nice premier inn to stay at , very quiet ,very clean and looks brand new in there . Can't fault staying there and the food was excellent in the pub joined to the premier inn also that was faultless and would stay there again no doubt .

  • Stayed: May 2013, travelled with family
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Thank Carl D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Solihull S, Guest Relations Manager at Premier Inn Solihull South (M42) Hotel, responded to this reviewResponded 16 May 2013

Dear Guest,

Thank you for taking the time to review your recent stay with us.

We are overwhelmed by your kind words and the entire team would like to say a big thank you! Feedback like yours helps us in our journey to provide a World Class service to each and every guest.

We do hope that you will stay with us again and look forward to your return.

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Reviewed 7 May 2013

My wife and I lived in the area for many years and know the hotel & restaurant well. Since moving from the area 11 years ago we have stayed there many time. The standard is always excellent the rooms always being clean & comfortable whilst the staff are always helpful & welcoming.

Room Tip: Rooms at the rear are quieter as the main A34 can be very busy at times & although well away fro...
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  • Stayed: May 2013, travelled as a couple
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Thank Robert B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Solihull S, Guest Relations Manager at Premier Inn Solihull South (M42) Hotel, responded to this reviewResponded 16 May 2013

Dear Guest,

Thank you for taking the time to review your recent stay with us.

We are pleased to read that you enjoyed your stay here and would like to inform you that all your kind words have been shared amongst the team. Feedback like this helps us grow as a team and helps us in our quest to provide a top service to all our guests.

We do hope that we will see you again should you be in the area.

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Reviewed 7 May 2013

Stayed here as a stopover on a short journet onto 'Thomas Land'.

Nice helpful staff - comfortable clean room and bed ... Walk across carpark to Beefeater for Dinner and all you can eat Breakfast .... perfect

Would recommend as a stop off

  • Stayed: May 2013, travelled with family
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Thank petet_007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Solihull S, Guest Relations Manager at Premier Inn Solihull South (M42) Hotel, responded to this reviewResponded 10 May 2013

Dear Guest,

Thank you for recent feedback regarding your stay with us.

We are so pleased to read such a lovely review. Your kind words have been shared amongst our team.

We hope you had a brilliant time at Thomas Land and hope that you will return in the future!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Solihull South (M42) Hotel

Address: Stratford Road, Solihull B90 4EP, England (Formerly Premier Inn Solihull - Shirley)
Region: United Kingdom > England > West Midlands > Solihull
Amenities:
Free Parking Wheelchair access
Hotel Style:
#7 Family Hotel in Solihull
#11 Business Hotel in Solihull
Price Range: £44 - £91 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Solihull South (M42) Hotel 3*
Number of rooms: 51
Official Description (provided by the hotel):
This quiet spot is handy for big acts at the NEC, Birmingham Airport and many local golf courses ... more   less 
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Also Known As:
Premier Inn Solihull (Shirley) Hotel Solihull

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