Well we had stayed at this hotel before and had great service, really nice room and everything was great which is the main reason we decided to go back.
This visit was not the best we had book a queen sized executive room which had the usual extras including robes, slippers etc and this was £30 more than the standard room. When we got to the room it was a twin room with non of the extras so we went back to reception to complain, so they said they would move us so the receptionist showed us to the room but couldn't get in as her card wouldn't work so the housekeeper let us in whilst she went to get new cards, we was looking round there was one robe in the wardrobe and no slippers so when she returned we told her and she said she would sort it. So went for a walk to the spa to see whether it was busy and when we got back there was two robes but still no slippers.
So we decided to get change to go to the spa and I out the robe on that was there from the beginning only to find it had already been worn and had dirty tissues in the pocket. We went to the spa that was really relaxing and came back and had a sleep and then went to have a shower only to find that the value to change it from the bath jets to the shower head was completely stuck so no shower.
We went to dinner which was ok apart from the Pepsi that they served was tasteless and flat and after changing it twice and still no good I gave up but they still charged me over £6.00 for these drinks which we didn't drink.
Breakfast the next morning was good with plenty of choice but some of the hot food could of been hotter and the fried eggs where to be desired as they was rock hard and rubbery.
So we would really consider hard whether we really wanted to return there again.
- Official Description (provided by the hotel):
- An unforgettable country getaway is waiting for you at the Preston Marriott Hotel, a luxury hotel standing on 11 pristine acres in Lancashire County. Our hotel's guest suites offer stylish design, a variety of in-room entertainment options, and high-speed Wi-Fi access, while our impressive hotel amenities will ensure you stay comfortable during your visit. Fuel up for your countryside adventure here in Lancashire at Tempo Coffee House, which features Starbucks(R) coffee, or sample delectable English cuisine at Broughton's, our hotel restaurant. With a convenient location in Preston near the M6 motorway and a selection of 10 sophisticated, flexible venues, our hotel can offer a magnificent backdrop for any wedding or business event. Well-placed in Preston, our hotel allows for easy access to top destinations, including Preston Guild Hall and UCLAN. Whether you're visiting Lancashire for business or pleasure, the Preston Marriott Hotel will provide all you need for a luxury experience. ... more less
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- Also Known As:
- Marriott Preston
- Preston Marriott Hotel Lancashire