My daughter booked afternoon tea at this hotel for a treat for her, me and her grandmother. It turned out to be a very disappointing experience.
Approaching the hotel and through the reception area we were very impressed, it was lovely,decorated really nice for christmas and immaculately clean however we were then directed through to a bar area where a table had been reserved. This was in a corner in what felt like an annexed area of the bar,with children running up and down a walkway next to us. This did not provide a good relaxing ambience conducive to an afternoon tea experience.
The sandwiches and cakes were very mediocre and scones cold all obviously made much earlier and refrigerated.the cake stand was broken with no lovely china cups and saucers to be seen.
The service was terrible. We had to go over to the bar to ask for our teas to be refreshed.
We left feeling very letdown with my daughter feeling embarrassed as she purchased this for a gift to us.
Don't bother going to this hotel a big waste of time.
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