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“Fantasitc”

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Premier Inn Preston West Hotel
Ranked #15 of 15 Hotels in Preston
Bolton
1 review
“Fantasitc”
5 of 5 bubbles Reviewed 8 July 2010

Absolute Bargain!!

Booked partner and myself for £29 (booked in advance on net) couldn’t of been happier!

We had trouble finding the hotel at first so phoned up for directions and the receptionist couldn’t of been more helpful(think his name was Tim or somthing like that).
Upon check-in there was a bit of a queue but we were soon checked in and went over to the pub for a quick bite to eat, i would defiantly recommend the restaurant. We both had Steak and it was fantastic!
The staffs were all very friendly and i honestly could not fault my whole experience one bit!
I would recommend this to anyone!

  • Stayed March 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tedandsam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Premier_Inn, Online Guest Relations at Premier Inn Preston West Hotel, responded to this review, 13 July 2010
We are delighted that your stay with us was a good one, and that you booked using our Premier Offer. Thank you for your feedback regarding our team members, they will be delighted to receive your comments. They are committed to delivering the highest level of service to our guests. We look forward to welcoming you back to Premier Inn in the future.
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259 reviews from our community

Traveller rating
    71
    74
    49
    34
    31
See reviews for
128
65
8
29
Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • Any
English first
Cheltenham
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 4 June 2010

My family stayed at Preston West during the half term holiday and found it to be excellent. At check in the children were allowed to play with a little computer and 'check themselves in' - they also drew pictures and had little fake room keys which was a lovely touch. After this they were given a teddy bear to look after and write about during their stay - our teddy had a great time at Camelot and in Blackpool and reception were very king when we handed him back with jam on hid tshirt!
All in all I'd say that the service was of note and if you have children it's a great place to come as they are treated second to non and entertained throughout!

Thank you Preston West

  • Stayed June 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pudlove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Premier_Inn, Online Guest Relations at Premier Inn Preston West Hotel, responded to this review, 3 August 2010
Thanks for your review, we are pleased to hear that our hotel, facilities and great extras for children here met your expectations and your stay was a good one. Thank you for your feedback regarding our team members service. They will be delighted to receive your comments as our team are committed to delivering the highest level of service to our guests. Once again thank you for your review and we look forward to welcoming you back to Premier Inn in the future.
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bucks
1 review
3 of 5 bubbles Reviewed 12 April 2010

My husband and I stayed here for two nights - the first night we arrived fairly late and were told the hotel was just about full and our room was on the 2nd floor. We dropped our bags went to have some food and went to sleep dog tired. The following night was awful our room faced the back of the pub/restaurant, an outside seating area and the kids playground and the noise was horrendous, kids screaming, bottle being smashed and because it was the first warm night the noise went on well into the late evening. In the end we had to put ear plugs in, shut the windows(even though it was soo hot) and get what sleep we could as we had an early start on the Sunday morning. Do not think I would volunteer to stay there again. Another point even though we tried several times with some of the staff helping we could not access the internet???

  • Stayed April 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bucksgeordie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Premier_Inn, Online Guest Relations at Premier Inn Preston West Hotel, responded to this review, 28 April 2010
Thanks for your review. We are sorry that you were disturbed during your stay with us. It remains our main objective at Premier Inn to deliver a high level of service in all our hotels. Your comments will be investigated by both our Guest Relations Team and the Management Team at our Preston West Hotel. Once again thank you for taking the time to review your stay, we do hope to welcome you back to Premier Inn in the future.
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CRYPTO2008
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 21 March 2010

I stayed here for 1 night, but was impressed with the hotel overall. The staff were friendly - particularly in the nearby restaurant - and the hotel room was very comfortable and accomodating.

JOne negative point was the mould on the bathroom ceiling that had not been removed, which for such a large chain, is not really acceptable. Also, you'd think internet access would be free, but is not.

However, overall, this was a nice enough hotel.

  • Stayed March 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CRYPTO2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
clarekell, Brand Support Manager at Premier Inn Preston West Hotel, responded to this review, 30 March 2010
Thank you for your recent feedback regarding Preston West Premier Inn. We are pleased that you were impressed by the service you recieved in the hotel as at Preston West we endeavour to make your stay as enjoyable as possible. We would also like to thank you for raising the issue in the room and are pleased to inform you that the hotel will be having a full refurbishment in April 2010. At Preston West we are able to offer free WiFi access in our adjacent restaurant The Lea Gate, if you decide to return in the future then please ask one of our team members who will be happy to assist you with this.
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Additional Information about Premier Inn Preston West Hotel

Property: Premier Inn Preston West Hotel
Address: Blackpool Road | Lea, Preston PR4 0XB, England
Region: United Kingdom > England > Lancashire > Preston
Amenities:
Free Parking Wheelchair access
Hotel Style:
#6 Romantic Hotel in Preston
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Preston West Hotel 3*
Number of rooms: 38
Official Description (provided by the hotel):
Sample the best Preston and Blackpool have to offer or take in the nearby coastal plain of The Fylde ... more   less 
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Also Known As:
Premier Inn Preston West Hotel Preston
Premier Inn Preston West Hotel Lancashire

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