I'll start with the good...fantastically central location. Very nice bar area. Oh, our bathroom was clean, too.
Now the bad...We booked a 2 night break at Episode using a Buy A Gift voucher. We'd spent time on their website which talked about a small number of rooms having not been refurbished. While we did guess that they'd put us in one of the unrefurbished rooms because we'd booked using the "reduced price voucher", we had no idea quite how ropey it was actually going to be (especially when compared to all the pictures of the refurbished rooms).
There was a huge bed in the middle of the room, but very little else. It felt cold and damp like a store room. The window blind fitted so badly that when the sun came up the next morning the entire room was bathed in light.
There was little to no sound proofing on the walls and we could hear absolutely everything and everybody who walked past our room (including the drunken people from the party the hotel was hosting during our stay who came up at 4am...).
The bed was something out of the 1950's with very little spring in the mattress. The pillows weren't much better, either. And they only let us have 1 pillow each.
My husband and I woke up at 5.30am on the Sunday morning of our stay and couldn't get back to sleep so got up, checked out and drove the 75 miles home to bed at 6.30am, much to our annoyance. On checkout, the night porter asked if we'd like to be contacted about our time, which we of course said "yes", but to this day, we've still not had a call.
Our rating of 1 star is clearly reflective of the terrible room and bed and I'd like to hope all the rooms aren't like this.
Not to be repeated.
- Official Description (provided by the hotel):
- Drop your luggage and accept the warm welcome at this lovely town house hotel in the heart of Leamington Spa - the healthy mineral waters town on the river Leam that Queen Victoria made 'royal' after a visit in 1838. Impressive on the outside and gorgeous on the inside, this contemporary, chic stopover offers striking modern decor and stunning furnishings within a classic Regency period building. Visit the fabulous restaurant for modern British cooking described as a 'sprinkling of Continental style and technique'. And for those who take pleasure from an appetizer, a quick snack or after-dinner nightcap there's a champagne and cocktail terrace on which to relax and reminisce over the day's activities. This is also an intimate and professional wedding and business meeting venue, which can be exclusively hired... ... more less
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- Also Known As:
- Episode Hotel Leamington Spa, Warwickshire