we thought we'd give the pub a chance at lunch and we were lured by the burger options. 30 mins later (pub was empty) we queried where the food was, the waitress stomped off to speak to the chef who was sitting having a drink on the other side of the pub - the food had been sitting in the lift.... rather than apologise and offer to cook up afresh plate, the chef delivered to us our cold food with a hint of a smirk on his face. not quite sure what they thought we were going to do, but we got a refund and visited M&S food hall instead
we will not be returning to sozzled sausage again
suggest they work on customer service and give the place a good clean as well
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