We arrived at the Leamington Spa Premier Inn en route to a family do in Guildford. Finding the separate car parking was a little baffling at first (it's in St Peter's Carpark at the rear of the hotel, but is actually very convenient. You're supposed to check yourself in via the terminals in reception but that was a bit newfangled and confusing, luckily the lovely staff made it all easy.
The room itself was immaculate, silent and I could not fault a single thing about it. Everything worked perfectly and nothing was superfluous.
The next morning my daughter and I went for breakfast, my other half wasn't feeling well. The arrangement of the help yourself buffet was brilliant, it worked so well and the whole atmosphere was one of calm and control. Nicole, the staff member who also helped us to check in, was on duty again this morning and was just lovely, sunny and helpful.
Later, when my daughter left her hat in the room when we'd already checked out, again she came to the rescue with calm reassurance and sorted it out for us.
10/10. Very impressed with this iteration of the Premier Inn business model.
PS - one tiny thing - the shelf above the 'tea station' shelf is exactly at forehead height and three times I gave myself a whack. This might be rethought next time you install a room. :)More
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