When we booked I stated that my wife was disabled. Having received nothing back, we booked. Only to arrive to find the hotel was over a pub (Which had music blaring to the early hours, and (A) there was no lift, and (B) it was 22 steps to reception. We booked a double, but what we got was really a single with a double bed shoved against the wall. Not easy to get in and out of. The carpet was filthy, and the shower kept falling apart. The bar staff helped to carry the luggage up the stairs, but my wife was struggling to make the climb. The food though in the bar was good.
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