We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Overall very good experience” 5 of 5 bubbles
Review of Lancaster House

Lowest prices for {0} - {1}
Enter dates for lowest prices
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
We check up to 200+ sites for the lowest hotel prices
Lancaster House
Ranked #1 of 7 Hotels in Lancaster
Certificate of Excellence
GreenLeadersGold level
1 review
“Overall very good experience”
5 of 5 bubbles Reviewed 22 July 2014

Staff were all very friendly and helpful we had a lovely two nights stay and used the pool and steam room and hot tubs we enjoyed the outdoor hot tub in particular as the weather was very nice. The rooms were rather hot but we asked for a fan which was sent to our room which helped on our second night. Breakfast was also very good with a wide selection available.

  • Stayed July 2014
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Melhut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TimBell, General Manager at Lancaster House, responded to this review, 2 August 2014
Thank you so much for the great review following your recent stay with us.

I was glad to learn you had an enjoyable visit, and you managed to keep cool during the incredible heat wave we experienced recently. In my ten years here, I've never experienced temperatures quite like it I have to say.

I hope we can welcome you back again and I'm pretty confident the temperatures will be a little cooler on a future visit.

Kind regards

Tim Bell, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,269 reviews from our community

Traveller rating
    753
    358
    109
    27
    22
See reviews for
309
468
47
233
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (288)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
newcastle upon tyne
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 16 July 2014 via mobile

Very good hotel, really lovely staff, great breakfast, good rates - highly recommend
Loads parking, wifi is a bit slow but staff (all young) were really friendly, had worse service at far pricier hotels
Breakfast is buffet style and good quality

Stayed July 2014
Helpful?
1 Thank skutter2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TimBell, General Manager at Lancaster House, responded to this review, 2 August 2014
Many thanks for the great review following your recent stay with us.

I will of course share your praise with the whole team here.

We've recently upgraded our wi-fi system further here at Lancaster House so on a future visit I am sure you will find the service much more efficient.

Thanks again for the great review.

Kind regards

Tim Bell, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
33 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 14 July 2014

This place surprised me, in a good way. But the key is make sure you choose the junior suite or studio, or whatever it's called. That's in the new wing where all the rooms are newly renovated. Huge bathroom, spotless space, and roomy bedroom with adjacent sitting separate sitting area. It's actually quite charming. My friend got a regular room (and the price isn't that much cheaper) in the other side close to the reception (room #1). That room was a little old, and somewhat depressing. After seeing hers, I was so happy that I paid that little extra and had a room twice the size.

The breakfast was ok with limited choices. The dinner menu wasn't that much better. The shower in my room was a little small. The location is perfect as I had the whole week meeting at the university, where there were convenient stores you could buy things for your room. The staff were very nice and friendly, and extremely helpful. At least they tried. Overall, a very good experience.

  • Stayed June 2014, travelled with friends
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank WilAndGabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TimBell, General Manager at Lancaster House, responded to this review, 2 August 2014
Many thanks for taking the time to post a review following your recent stay with us.

I was glad to learn that, overall you enjoyed your visit, and especially appreciated our Luxury Studio Suites.

For your benefit and the TA community, I would add that the room your colleague stayed in is ear-marked for modernnisation over the next couple of months as part of our rolling refurbishment project and will complement the large amount of other Classic bedrooms which have already been refurbished over the last few months. I'm sure on a future stay, she will appreciate the difference due to the investment.

Thanks again for the review and we hope to welcome you back if you're ever visiting the University again.

Kind regards

Tim Bell, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Guildford, United Kingdom
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 14 July 2014

We stayed here recently while visiting the University. It was easy to find and in a good location. We were very impressed with our room and the entire hotel was spotlessly clean which is a big plus these days. There was lots of information about the surrounding areas on offer in the foyer and the staff at the front desk were knowledgeable and friendly. The spa facilities were a real bonus and were also very clean. We felt the staff at the pool could have been a little friendlier but nevertheless they were polite. We booked on a room only break and, with hindsight, should have looked for a deal which offered breakfast as we thought it was a little on the pricey side. The bar menu was also a little expensive but we ate out both nights and came back for drinks.

Room Tip: We asked for a quiet room and never heard a soul.
See more room tips
  • Stayed July 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Service
Helpful?
Thank SJS1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TimBell, General Manager at Lancaster House, responded to this review, 15 July 2014
Thank you so much for the great review following your recent stay with us.

I was delighted you enjoyed your visit overall, and found our information folders handy for exploring the area.

We do offer the great value room only rate for those guests who want to keep a tighter budget, but it's always better value to book bed and breafast. Our best rates are always on the English Lakes website, and do remember to sign up for our special offers which offer some amazing value packages throughout the year.

Thanks again for the feedback, we hope we can welcome you back again.

Kind regards

Tim Bell, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bingley, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 13 July 2014

This is our second visit here and cannot fault the hotel or service. We stayed in a suite and the accommodation is by far one of the best we have stayed in. . . the bathroom is huge and the large freestanding bath is a bonus.
The hotel food is always well presented, the restaurant has a nice ambiance and the staff are very friendly. On our last visit we dined as part of a large group for my husbands 50th and although one person had lots of food allergies they were still very accommodating and made sure she was able to choose from a variety of options available.

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Liz B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TimBell, General Manager at Lancaster House, responded to this review, 15 July 2014
Many thanks indeed for posting a review following your return stay with us at Lancaster House.

I was delighted to know that you enjoyed your visit and the big family celebration went well.

I have of course shared your kind words with the whole team here who always appreciate the feedback they receive.

I do hope we will have the pleasure of welcoming you back again in the near future.

Kind regards

Tim Bell, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed 13 July 2014

We stayed at the Lancaster House Hotel for one night while attending a wedding in Lancaster. The hotel is in a lovely setting and the foyer is very nice. Reception desk were helpful. The room (room 2) was well laid out and had extra hand-rails for disabled as requested. The room looked a little tired, maybe a coat of paint to hide the smudges from the radiator and hand marks on the walls. The bathroom could use a bit of TLC too, patched tiles,. A small bar of soap would be a nice touch in the bathroom too.
Tea making facilities were there, but only 2 tea bags?
On returning from the wedding we went into the bar to order food. There were meals being served but we were told by one member of staff they were finished. He appeared to have already mentally clocked off.
As other reviews have said, this is very much a Weddings Hotel. I don't think we would stay here again.

  • Stayed July 2014, travelled as a couple
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Janet E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TimBell, General Manager at Lancaster House, responded to this review, 15 July 2014
Thank you for your feedback following your recent stay with us.

Whilst it was gratifying to learn that you enjoyed certain aspects of your stay, I'm sorry we failed to meet your expectations in a couple of areas. Certainly, the room you stayed in is ear-marked for modernisation this year as part of our rolling moderisation programme.

We do serve Bar Meals until 10pm every day, and for those residents arriving after 10pm, we do have a 24-hour room service menu available should you require hot food or snacks.

As with many popular hotels, we cater for weddings mainly at the weekend although we wouldn't classify ourselves solely as a "wedding hotel". These are looked after in our private function suites so we can still accommodate guests looking for a quieter, relaxing break as many of our previous reviews will testify.

I'm sorry that we won't have the pleasure of welcoming you back in the future, and I thank you again for your comments.

Kind regards

Tim Bell, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 13 July 2014

Good food, comfortable room with excellent spacious room, a very good bed and bathroom. Lovely leisure facilities including an outdoor hot tub. The breakfast was very good also. The hotel was very clean and all the staff I met helpful and friendly.

  • Stayed July 2014, travelled solo
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank TetraPaean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TimBell, General Manager at Lancaster House, responded to this review, 15 July 2014
Thank you so much for the positive review.

I'm delighted you had a comfortable and enjoyable stay.

I hope we can welcome you back again in the future.

Kind regards

Tim Bell, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Lancaster
4.5 mi away
Holiday Inn Lancaster
Holiday Inn Lancaster
#4 of 7 in Lancaster
3.5 of 5 bubbles 971 reviews
2.7 mi away
Toll House Inn
Toll House Inn
#3 of 7 in Lancaster
4.5 of 5 bubbles 483 reviews
5.8 mi away
The Midland
The Midland
#1 of 11 in Morecambe
4.5 of 5 bubbles 2,274 reviews
Show Prices
Show Prices
Show Prices
4.1 mi away
Premier Inn Lancaster Hotel
2.0 mi away
Thurnham Hall
Thurnham Hall
#1 of 1 in Thurnham
4.5 of 5 bubbles 573 reviews
3.0 mi away
Royal Kings Arms
Royal Kings Arms
#7 of 7 in Lancaster
3.0 of 5 bubbles 305 reviews
Show Prices
Show Prices
Show Prices

Been to Lancaster House? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Lancaster House

Property: Lancaster House
Address: Green Lane | Ellel, Lancaster LA1 4GJ, England
Region: United Kingdom > England > Lancashire > Lancaster
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Lancaster
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Lancaster House 4*
Number of rooms: 99
Official Description (provided by the hotel):
From the balconied Reception Lounge, to the open fire you instinctively know that Lancaster House is a place to savour the good things in life, such as excellent cuisine from The Foodworks Restaurant, or a drink in the courtyard of The Sandeman's Bar. This relaxed elegance is also reflected in each of the 99 rooms. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Hotels.com and Superbreak UK so you can book your Lancaster House reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Lancaster House Hotel Lancaster
Lancaster Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing