I’m currently studying a post-graduate course that involves me being at University 5 weeks out of the year for a few years. After failing to get into the Lancaster House for my first week back in October I was able to get in for the last week I was at uni then again for the end of March.
First oddity is that on making a reservation for last months stay I was told that there was only availability for the first two nights so I booked these and then booked another hotel for the last 3. On checking in I thought it was worth asking if they had any availability and the lady on the desk was able to accommodate me surprisingly which was nice. This has happened before so bare in mind they might be able to do something for you on the day.
I must add that my employer picks up the bill for the hotel so it doesn’t come out of my pocket. I’d previously stayed din a suite which was very nice and had half expected the normal room to be of the same decorative standard if not as luxurious-it was not. The room was pretty dated but large enough and clean. The rooms have a small-ish LCD TV along with coffee making facilities, iron and ironing board everything I need for a home away form home.
The service was very good during my last stay. I’d taken my PS3 so I could get online in my room an although the TV had the necessary connection but wouldn’t work due to some of the settings being altered when they are spec’d for the hotel. I asked reception and they were very quick and helpful to try and resolve the problem which ultimately could not.
I ordered room service one lunch time and it took about 50 mins to arrive, I think the girl was busy and probably only got reminded when I rang down to investigate where it was, she was very apologetic and offered me a complimentary drink which I declined. The food did turn up cold though so I complained and this was deducted from my bill.
The gym and leisure facilities are very good, if anything the gym was a little too hot but had a good selection of equipment to get a decent work out.
The staff are very helpful and friendly and the hotel management and staff should be commended to this end. Breakfast is very good-too good I would say as it was hard to resist having a large breakfast every day when at home I usually only have a small breakfast. I ate in the food works one night having fillet steak which was excellent if arguably a little pricey (but I’m not paying so who cares).
I think next time I’ll request a renovated room if possible, at a student rate of £70 per night this is good value although I don’t know what the normal rate is I think £70 is a fair price in terms of what you get.
Overall I would hesitate in recommending the Lancaster House it is remarkably convenient for the university- it takes me aprox 5 mins to get to the class room, the leisure facilities are very good, and the staff are very friendly.
Slight negatives are dated rooms, and if I were visiting Lancaster for anything other than University I’d probably stay elsewhere as it’s not convenient for the city centre but I know parking is an issue there too (the city centre hotel). The hotel is also much more conveniently located for access off the motorway than city centre hotels-the traffic can be bad if you catch it at the wrong time.
I’d probably have given 5/5 if the room was a bit more updated.
- Official Description (provided by the hotel):
- From the balconied Reception Lounge, to the open fire you instinctively know that Lancaster House is a place to savour the good things in life, such as excellent cuisine from The Foodworks Restaurant, or a drink in the courtyard of The Sandeman's Bar. This relaxed elegance is also reflected in each of the 99 rooms. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, TripOnline SA, Ebookers, HotelsClick, HotelQuickly, Evoline ltd, 5viajes2012 S.L., Cancelon and getaroom.com so you can book your Lancaster House reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Lancaster House Hotel Lancaster
- Lancaster Hotel