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“Not as expected”

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The Mill at Conder Green
Ranked #2 of 25 Lancaster B&B and Inns
Certificate of Excellence
Lancaster, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Not as expected”
3 of 5 bubbles Reviewed 21 February 2012

After all the high reveiws w ethought we would try this hotel. Customer service is lacking as well as the lock on the bathroom door. The room was freezing and we slept in our cardigans, When asking about the heating the next day we were told the heating goes off at midnight and it was obvious it hadn't been on in the room during the day, it was a very cold night. We did tell the hotel of our late arrival when booking it. The breakfast table needed replenishing badly both mornings and the food was removed before we had finished on the last day. To cap it all, the lady took the money from my debit card details left on arrival, the receipt was just handed to me on departure whilst she was talking on the phone. She didn't put the phone down to see if we were happy and enjoyed our stay. We may have been unlucky but I wouldn't pay to try the hotel again.

  • Stayed February 2012, travelled with family
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    • Location
    • Sleep Quality
    • Rooms
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Helpful?
Thank Elaine166
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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567 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (142)
Date | Rating
  • English first
  • French first
  • Russian first
  • Any
English first
Nuneaton, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 14 February 2012

Great rooms - very clean, breakfasts are excellent - great if you have a dog with walks outside the door. Close to the uni and town centre. Going back for a 4th time next week.

Room Tip: room 5 - double and two singles family room and a dog - still loads of room.
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  • Stayed November 2011, travelled with family
    • Value
    • Location
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Helpful?
Thank Bryan U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Isle of Man, United Kingdom
Level Contributor
95 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 bubbles Reviewed 11 February 2012

Nice quite location but within easy access of M6/A6 etc so easy to get around the area. Really nice hotel, great view of the canal and countryside. Great food both at breakfast and evening dinner. Found the staff to be very helpful, friendly & welcoming. Will definitely stay there again ourselves. Only 5 mins or so away from Lancaster but in the middle of the countryside! Really can't fault it at all.

Room Tip: Great view from rooms 15 & 16 down the canal towards Heysham.
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  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank manxman12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 15 January 2012

Set in a glorious rural location off the beaten track yet only minutes from the M6, The Mill at Conder Green is the perfect place to get away from it all. There's ample parking and scenic walks along the Lancaster canal right on the doorstep. Our twin room was spacious, spotlessly clean and deliciously warm on a freezing January night. Plenty of red hot water and excellent bathroom facilities. All the staff were courteous, friendly and attentive without being obtrusive and we were made to feel very welcome. We enjoyed a top notch meal in the restaurant, locally sourced quality ingredients, perfectly cooked, beautifully presented and served piping hot. Accessibility is not an issue as there is lots of room to manouvre if you're a wheelchair user,plus a disabled toilet and a modern lift. Breakfast was delicious!
An overnight stay is definitely not long enough and we are looking forward to our next visit, which will hopefully be in the not too distant future. My only slight criticism, (and it's no big deal) is that there was not much information about meal times etc in the room. Highly recommended!

Room Tip: If you don't request a canal view the view is of the car park, but the countryside beyond is sti...
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  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank juliebpl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nottingham, United Kingdom
Level Contributor
32 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 15 January 2012

after a lovely stay in summer decided to visit again between christmas and the new year for a couple of days to celebrate my birthday.as well as my wife and I we took along my mum and dad and brother and sister inlaw.no one could fault the hospitality recieved excellent,

Room Tip: all rooms are excellent
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  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank keith1300gt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leyland, Lancs
Level Contributor
91 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed 3 January 2012

We had a wonderful New Year Break at The Mill. The staff were excellent and highly professional - to the point that everyone was made to feel that they were not just paying guests but actual friends of 'the family'.

As others have said the quality of accommodation and restaurant cannot be faulted. The rooms were spacious and spotless, the en suite bathroom was excellent. Our room would have had a fabulous view down the canal towards Glasson Dock and beyond to the lakeland fells - but unfortunately the inclement weather meant that we were lucky to be able to see more than a couple of miles most of the time!

I know I've marked the sleep quality as 'average', but that was only due to the fact that our stay coincided with near gale force winds and a heavy overnight hailstorm. All of the guests who stayed on the top floor were woken by the force of the hailstones battering on the 'velux' windows in the roof!

Would we stay there again and recommend it to others? -- Most definitely!

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
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Helpful?
Thank shieldslad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harrogate, United Kingdom
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 27 December 2011

Apologies to the staff at the Mill, I am very tardy in my review (my husband and I stayed in November)...but it will be worth the wait... Fabulous, extraordinarily friendly, very comfortable, clean, delicious, fun, interesting, historic, informative and very good for the soul (perhaps not the waistline...food yummy...although the canal walks etc did off-set the puddings a little!). We had a great time (two night stay). The bus-ride to Lancaster town was easy to do, thanks for the advice as we didn't have to brave Lancaster City traffic/parking and were free to wander/imbibe! The views from our room were spectacular. The local donkey has a lot to say for himself (EE AW) and watching the farmer bomb maniacally about at warp speed in his tractor was hilarious on those verical hills. EPIC. We love you. Oh yes... the title of this review? Let me explain. Duncan is a whizz at Pop-A-Matic Frustration. Grr, he beat me!! (Where are all MY sixes?). Ha ha ha. x x x

Room Tip: They are all good but staff will happily change floors/rooms/bedding arrangement (e.g. swap from dou...
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  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank alison h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Mill at Conder Green

Property: The Mill at Conder Green
Address: Thurnham Mill Lane, Lancaster LA2 0BD, England
Region: United Kingdom > England > Lancashire > Lancaster
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #2 of 25 B&Bs / Inns in Lancaster
Price Range (Based on Average Rates): £
Hotel Class:4 star — The Mill at Conder Green 4*
Number of rooms: 16
Official Description (provided by the hotel):
The Mill at Conder Green is a charming canal-side, Hotel, Bar and Restaurant located just 4 miles from the historic city of Lancaster and 3 miles from the M6 motorway. We offer clean, comfortable en-suite accommodation with breath-taking canal views overlooking miles of open countryside. Discover a relaxing atmosphere and a dedicated team here to ensure your stay is a pleasant one! Our prime location by the picturesque Lancaster canal is close to the charming fishing village of Glasson Dock and spectacular scenery of the Forest of Bowland. The Mill at Conder Green is ideally situated for walking, cycling, wildlife watching and activity breaks. Our country setting is perfect for a relaxing and peaceful get-away from modern life. We are well positioned for anyone traveling to Lancaster, Preston, Blackpool and the surrounding areas including the Lake District. We are also a popular stay-over for travelers from Scotland wishing to break up their journey. With complimentary WiFi throughout and just 4 miles from Lancaster university, Lancaster hospital and the city centre itself we are perfect for a business trip with a difference. Just a short drive after a long day at work and you will find yourself enjoying your evening by the canal. ... more   less 
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