Pretty much a standard Holiday Inn: good location near the motorway turn-off, good choice at breakfast, similar deco and with the added bonus of a nice pool and gym. We toured the Dales for 1 a day, and this was a good place to stay.
Unfortunately I seemed to spend far too much time at the reception with niggly requests during our 2 night stay. Why have you put my daughters at the opposite end of the hotel when I asked for rooms close by? Can I have air freshener to remove the smell of smoking in my room? Can I have some net curtains to stop people on the road outside looking into my room? Where are the firm pillows we ordered, and why do you not have any feather ones as you advertise? Why have you overcharged me £85? Can we have more than one shampoo between us? Nothing too serous, but by the end I was tiring of the requests. The sooner Holiday Inn take real customer service training seriously across the whole chain the better for all guests..
- Official Description (provided by the hotel):
- The Holiday Inn Lancaster has reopened with a completely new look. It enjoys an excellent location close to the M6 Jct 34 and with a bus stop at the main entrance makes the historic city of Lancaster easy to visit. The Holiday Inn Lancaster is also located near to the picturesque Lake District and provides a convenient location for day trips to the beautiful Lake Windermere and the attractions of Blackpool. The hotel combines an excellent range of facilities for both business and leisure guests, including Kids Stay and Eat Free*. The hotels facilities include 156 fully air-conditioned bedrooms and 7 fully air-conditioned meeting rooms. Each bedroom and meeting room is also equipped with High speed internet access alongside Wifi in the public areas. Our Conference & Banqueting rooms can facilitate up to 120 people for a meeting and up to 80 people for a Banquet. These 7 modern rooms can cater for all requirements from Training Courses, Boardroom Meetings and Conferences to Weddings and Dinner Dances. Ample car parking is provided complimentary at the hotel. The Holiday Inn Spirit Health and Leisure Club offers a gym, sauna, steam room and a indoor Heated Swimming Pool, in addition to Beauty Therapists and Spa. Our Restaurant, lounge and bar offer dishes from around the world including the famous Holiday Inn breakfast. Both Accessible and family rooms are available at the hotel. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Lancaster Hotel Lancaster
- Lancaster Holiday Inn