We used the Boot and Shoe recently for a family function. The landlord had been a bit shirty with me on the phone when I had made some enquiries regarding the function the week before, but I just put it down to him having a bad day and thought no more of it. During the function, the barmaid was incredibly rude to myself, demanding that I move my pram as it was in her way, in a very aggressive manner, with no please or thank-you. I was quite shocked by her attitude as I have never come across this standard of customer service before! Her male colleague, wasn't as hostile as her throughout the night, however made no effort of friendly banter to myself or our guests. I certainly will not use them again.
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