I would have given this review a 5 no problem if it had not been for the disgraceful attitude of the restaurant manager treating me and my family like something off the bottom of my shoe.The problem is irrelevant it was how it was dealt with by this person and in my opinion should not be allowed anywhere near the general public. My family and I arrived at this hotel on sunday 20th july on our way to fleetwood for a weeks holiday , when we got to reception we were checked in swiftly by the receptionist who was very polite I had two rooms booked both very clean and spacious.We the went into the restaurant for dinner,were we met carl the bar manager,who made us feel very welcome it was 3 of our children's birthday and balloons were put on our table and the kids were over the moon as they were made to feel very special by carl and his staff a very enjoyable experience just a pity about that breakfast experience.
- Official Description (provided by the hotel):
- Ideally situated for both business and leisure guests. For business this hotel is near to Lancaster business park. Within easy reach of the M6, the historic city centre is a local attraction near to this Premier Inn. Conveniently located for Lancaster train station. Our Lancaster Premier Inn has everything you'd expect, incredibly comfy beds in every room and an onsite Brewers Fayre restaurant serving great value pub favourites in a family friendly environment. ... more less
- Reservation Options:
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- Also Known As:
- Premier Inn Lancaster Hotel Lancaster
- Lancaster Premier Inn