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“Rocky Street surprise”
Review of rocky street - CLOSED

rocky street
Cuisines: American
Restaurant details
Liverpool, United Kingdom
Level 2 Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Rocky Street surprise”
Reviewed 11 April 2014

Had a nice lunch at Rocky street. Waiting staff were v friendly and attentive. I liked what she did with the food.

  • Visited April 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Ajh42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

26 reviews from our community

Visitor rating
    18
    6
    1
    1
    0
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Preston, United Kingdom
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
“Perfect experience”
Reviewed 10 April 2014

I have been in here 4 or 5 times since it opened late December and enjoyed every occasion. Even at peak times they made every customer welcome with a polite attitude and smile, I enjoy the music along with the made to order waffles and pancakes but seem to order the same item every time now. The American stack, can't go wrong with bacon and pancakes

  • Visited April 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank MatthewWilk109
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
passionateowner2014, Owner at rocky street, responded to this review, 16 April 2014
Thank you for that great review, I will certainly make sure my staff are aware of your enjoyable experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Twickenham, United Kingdom
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
“Great food & lovely staff”
Reviewed 10 April 2014

This is a lovely, cosy diner with a good selection of food. I took my toddler to Rocky Street and, despite her lively behaviour, she was warmly welcomed. I'd recommend to families and individuals alike.

  • Visited April 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Rosie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
passionateowner2014, Owner at rocky street, responded to this review, 16 April 2014
Thank you for that great review, I will certainly make sure my staff are aware of your enjoyable experience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lancaster, United Kingdom
Level 5 Contributor
52 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
“Incompetent staff”
Reviewed 9 April 2014 via mobile

I came with a friend as I liked the decor and wanted to try it out. Bad move. We ordered 2 lattes and 2 icecreams. There was one other table there and yet our lattes which we could see the 'waitress' struggling to make took over 10 minutes. Our icecreams arrived before the coffees and my icecream (the minty one) was so overloaded with mint flavoured popping candy that I couldn't taste anything but toothpaste. I like mint or I wouldn't have ordered it. . But this was ridiculous. . I tried and failed to scrape it off but gave up. My friend also left his as it had too much topping. . If you order icecream I think you should be able to taste icecream.

  • Visited February 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank leeroy91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
passionateowner2014, Owner at rocky street, responded to this review, 1 May 2014
It is sad to hear of your upsetting experience and of which this is being investigated. Perhaps, when Management asked how you are enjoying your food, it would have been an ideal opportunity to explain how you felt, so we could have rectified this and made sure you left happy. As it is of the utmost importance to us that you enjoy the experience at Rocky Street.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lancaster, United Kingdom
Level 3 Contributor
10 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
“Love it!”
Reviewed 3 April 2014

Love this place and I keep returning, it's perfect. I've got a birthday soon and i choose to go here. Simple pleasures are fantastic. :)

  • Visited February 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank sawhit0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
passionateowner2014, Owner at rocky street, responded to this review, 18 May 2014
It's great to hear you love our place! we hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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