We were planning a 3 night stay in Lancaster for part business and part pleasure. We chose this hotel as it was conveniently positioned for the city centre and was reasonably priced.
Being particular about the type of room we wanted, I emailed the hotel with our requests. I received a speedy reply from Holly who , patiently responded to various further requests with patience and good humour.
Our room was good,if a little smaller than we had hoped, with a good bathroom. Everywhere was very clean and well maintained.
The Penny Bridge is probably best described as a cross between a hotel and a pub/restaurant with rooms, though it does have many rooms and a lift.
it is in a great position for shopping and nightlife with the main shopping area just a few minutes walk away.
The pub/restaurant underneath was much much better than we expected. It is huge but with lots of little nooks and crannies to create atmosphere.We had drinks there before going out to eat elsewhere each night, but the food did look great and the menu catered for all ages and for families with children.
Breakfast is served in the restaurant and was excellent. On our second morning my partner had to leave to attend a conference just as his breakfast arrived at the table. The waitress very kindly and very quickly, packed his full english into a couple of cobs and wrapped it in tin foil for him to take away. That is what I call fantastic customer service. Very thoughtful and kind on what was a busy morning.
i have been meaning to write this review for ages and cannot recommend the hotel enough for anyone wanting a convenient, reasonably priced place to stay in Lancaster.
I didn't actually meet Holly but she was a credit to the place for her efficiency and down to earth common sense during the planning of our trip.
- Official Description (provided by the hotel):
- Located in the centre of Lancaster, Toll House Inn is a popular hotel full of character and charm. We've a relaxed and contemporary atmosphere but have maintained many historic features. Each of our rooms are uniquely shaped and unlike the other. All rooms are equipped with all the small details that make it a home away from home. And in the morning you'll awake to a hearty Lancashire breakfast. Downstairs is our popular bar and restaurant which serves locally sourced dishes alongside a fantastic range of cask ales. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Priceline, Hotels.com, Odigeo, Ebookers, Agoda, Hotel.de and HRS so you can book your Toll House Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Penny Street Bridge Hotel Lancaster