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“nice rooms good stay”
5 of 5 bubbles Review of Toll House Inn

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Toll House Inn
Ranked #3 of 7 Hotels in Lancaster
Certificate of Excellence
North Wales, United Kingdom
Level Contributor
121 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“nice rooms good stay”
5 of 5 bubbles Reviewed 25 June 2014

Stayed one night only but found the facilities to be really good nice location easy access to town. Very helpful checking in with map of the town centre to help us find our way. Nice walk along the canal after nice breakfast.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bunkersbistro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nrawes, Manager at Toll House Inn, responded to this review, 14 July 2014
We are glad you enjoid your stay with us and look forward to seeing you again if you come back to Lancaster.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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489 reviews from our community

Traveller rating
    230
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    6
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (90)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Russian first
  • Spanish first
  • Any
English first
county durham
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 15 June 2014

Stayed for two night break check in very good room on the small side but had everything we needed nice and quiet.Bar staff very good would stop here again.Had a lovely walk round Lancaster the Castle was good to visit weather was fab had a drink at The Water Which beside the canal and sampled the cheese board very good.Booked a table at The Chop House Church Street meal was fantastic prices very good well worth a visit will be visiting Lancaster again .

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank layto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nrawes, Manager at Toll House Inn, responded to this review, 14 July 2014
Thankyou for your response and we are glad you enjoid your stay with us here in Lancaster and we hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gorleston-on-Sea, United Kingdom
Level Contributor
109 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 bubbles Reviewed 10 June 2014

We stayed in this hotel for two nights and generally everything was what you required. Staff were very helpful in the restaurant, bar area and reception. The reception is rather tucked away and is rather dull. The best part of the room was the shower, Fantastic! The room had everything you need but requires some TLC to update the room. Overall cleanliness was average and some of the carpets could do with a clean (Especially on the staircase area). If we are in the area again, we shall try another hotel for comparisons. Thanks

Room Tip: I believe the rooms at the back of the hotel are the quite ones?
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank wwm2310
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nrawes, Manager at Toll House Inn, responded to this review, 14 July 2014
Thankyou for for your feedback, as you noticed some of the rooms do need some TLC and this is something that is on going this year aswel as our refurb that is due very soon. We hope that you will visit us again soon to see the difference.
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Blackpool, United Kingdom
Level Contributor
95 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 bubbles Reviewed 9 June 2014

The hotel is a Thwaites and I expected a group mentality but the staff are amazingly friendly and helpful. The room was a double and was immaculate, very comfortable with great bathroom, instant hot water and even an iron and board in the wardrobe. We decided to dine in on the first of our two nights and can honestly say that the sausage and mash was the nicest we have ever had, the secret wa in the caramelised onion gravy I'm told. We would recommend it to everyone and will return. If you want onsite parking there are only a few spaces so book when you reserve your room. The municipal parking is almost opposite but as you have to go round a bit of one way system I would advise dropping of at hotel and getting the map and helpful directions. Currently costs are £8 for 24 hours.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Steve186332
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nrawes, Manager at Toll House Inn, responded to this review, 14 July 2014
Thankyou for your great response, we have a great team of staff who are all willing to go that extra mile where ever possible.
We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 9 June 2014 via mobile

Great hotel with its old facade and modern interior, room 2 was perfect overlooking the canal very peaceful. huge shower/wet room and the bed was very comfy. good value for the quality you get. ***** for the staff.

Stayed June 2014, travelled with friends
Helpful?
Thank Ross E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nrawes, Manager at Toll House Inn, responded to this review, 14 July 2014
Thanyou for your kinf reveiw, we are glad you enjoid your stay with us and we hope that you will come back soon.
We are proud that we have a great team here a penny street bridge hoping to make everyones experience a great one.
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Lancashire, United Kingdom
Level Contributor
51 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 4 June 2014

Myself and a few friends stayed here for one night only, all stayed in twin rooms and must say could not fault them. They were very clean and spacious with a great view of the Lancaster Canal. I also booked a table for 14 in the evening and everyone thoroughly enjoyed the food and of course the drink, but most of all, we were all pleasantly surprised with the bill, very reasonable. The staff were also very friendly and could not do enough for us. A twin room with bed and breakfast cost £74 and yet again everyone was very happy with this. The breakfast was excellent and worth every penny. Myself and friends would highly recommend any one staying here, you will not be disappointed. Book early to get great deals.

Room Tip: Room 8 had a great view of the Canal. Try and book early for some great deals.
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  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RobPalm99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nrawes, Manager at Toll House Inn, responded to this review, 14 July 2014
We are very glad you enjoid your stay, we strive to make sure everyones experience is as good as yours was.
We hope to see you again if you come to Lancaster again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 28 May 2014 via mobile

This is our second stay at this hotel in the last 6 months and I can definitely recommend it to anyone looking for a short stay in Lancaster. Rooms are clean and well maintained if a little quirky at times - every one has individual decor. Staff are extremely pleasant and polite and the food is superb. Hotel located right in the city centre so all places of interest are nearby in walking distance.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ray T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nrawes, Manager at Toll House Inn, responded to this review, 14 July 2014
We are glad you enjoid your stay so much you came back a second time!
We strive to make sure that everyones experience is as good as yours has been and we will hopefully see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Toll House Inn

Property: Toll House Inn
Address: 120 Penny Street, Lancaster LA1 1XT, England (Formerly Penny Street Bridge)
Region: United Kingdom > England > Lancashire > Lancaster
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
Ranked #3 of 7 Hotels in Lancaster
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Toll House Inn 4*
Number of rooms: 28
Official Description (provided by the hotel):
Located in the centre of Lancaster, Toll House Inn is a popular hotel full of character and charm. We've a relaxed and contemporary atmosphere but have maintained many historic features. Each of our rooms are uniquely shaped and unlike the other. All rooms are equipped with all the small details that make it a home away from home. And in the morning you'll awake to a hearty Lancashire breakfast. Downstairs is our popular bar and restaurant which serves locally sourced dishes alongside a fantastic range of cask ales. ... more   less 
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Also Known As:
Penny Street Bridge Hotel Lancaster

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