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“Beautiful rooms”
4 of 5 bubbles Review of Toll House Inn

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Toll House Inn
Ranked #3 of 7 Hotels in Lancaster
Certificate of Excellence
Llandudno
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Beautiful rooms”
4 of 5 bubbles Reviewed 5 July 2014 via mobile

Really enjoyed my stay here. Check in was swift, as was check out. The bed was very comfortable and the room had great views. Only downside was room had no bath, only shower. The breakfast was fantastic - extra early option so I could catch the early train. Thanks!

Stayed April 2014, travelled solo
Helpful?
Thank CathyTee19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nrawes, Manager at Toll House Inn, responded to this review, 14 July 2014
Thankyou for you response, we are glad you enjoid your stay, we do have a mix of rooms with showers and rooms with baths to suit all needs, we hope you book with us again when you are next in Lancaster and if you do let us know and we will make sure you have a room with a bath.
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490 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (90)
Date | Rating
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  • English first
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English first
London, United Kingdom
1 review
5 of 5 bubbles Reviewed 3 July 2014

Friendly staff, lovely room - such great showers! - and really quiet considering its central location. Slept soundly but left forgetting my jumper, which staff were so good at getting back to me (thank you so much!), even posting it back to London. Highly recommended.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Hannah B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nrawes, Manager at Toll House Inn, responded to this review, 14 July 2014
Thankyou so much for your kind response, we do strive to make sure that everyone has a great stay as you did and posting back your jumper was no problem at all. hope to see you again when you are next in Lancaster.
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chesterfield
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 29 June 2014

We stayed for the Fellsman steam experience,and was highly delighted with the room ( spacious) and stylish decor and surroundings,without paying a fortune (. £70 per per room per night)the douch shower was exceptional and very refreshing,no five minute wait whilst a fierce jet was adjusted to suit like a lot of hotels I have visited.the tea and coffee facilities in the room were varied choice,and milk came in a small flask supplied by the receptionist.beds (twin) very comfortable,room had aircon so all options available.modern furniture and lighting sealed the satisfaction,lift to the floor from reception although small was ideal for our room ( number 8)and my 86 year old brother had no problems getting around.the only down side with this hotel is the busy road that it sits on,a one way system that's difficult to cross in a morning unless accesed from the canal bridge at the top of the street,any exit from the reception door means a 75 yard walk to the pelecan.Breakfast was excellent,lots of variety,continental or traditional,cereal ,yogurt and fruit,and the sausage was one of the best I have tasted in hotel food ( local produce I was told).car parking facilities were tricky to say the least as the local council like many others like to charge the motorist for their stay,and if you come on a two day stop over you are reliant of the helpful hotel staff who 'feed' the meter in your absence,and it does'nt become a problem for hotel visitors,an E mail from the hotel on booking conformation explains all...brilliant.the only criticism I have is the fact the railway station is a far longer walk than suggested ,more of a short taxi ride ( cost us £3,20) to get there

Room Tip: Room 8 first floor,close to the lift and central to stairs either end,faced the rear of the hotel
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  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank mastinmower
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nrawes, Manager at Toll House Inn, responded to this review, 14 July 2014
Thaankyou for your great feedback, unfortunately we are in the city centre and we are aware that this comes with noise issues at times. All rooms are triple glazed to help block out those city center noises and if you come to stay again we can offer you a room at the back of the building where it is slightly quieter.
What ever we can do to make your stay a bit more comfotable we will if within our power.
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Level Contributor
53 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 25 June 2014 via mobile

A very pleasent hotel on the edge of the town centre, with easy access to the centre a short walk away. We were here for a trip on the Fellsman steam train from Lancaster to Carlisle and the staff were brilliant. They put on special early breakfast so you can be at the station early enough. Very pleasent stay clean and well presented room with a good size bathroom (shower not bath) but a good shower not one where you have to run around to get wet. Happy to stay here again, and would love to explore the area more.

Stayed June 2014, travelled with friends
Helpful?
Thank LesUKgeordie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nrawes, Manager at Toll House Inn, responded to this review, 14 July 2014
We are very glad you enjoid your stay with us, we look foward to having you back if you decide to come back and explore Lancaster a bit more!
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North Wales, United Kingdom
Level Contributor
121 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 bubbles Reviewed 25 June 2014

Stayed one night only but found the facilities to be really good nice location easy access to town. Very helpful checking in with map of the town centre to help us find our way. Nice walk along the canal after nice breakfast.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank bunkersbistro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nrawes, Manager at Toll House Inn, responded to this review, 14 July 2014
We are glad you enjoid your stay with us and look forward to seeing you again if you come back to Lancaster.
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county durham
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 15 June 2014

Stayed for two night break check in very good room on the small side but had everything we needed nice and quiet.Bar staff very good would stop here again.Had a lovely walk round Lancaster the Castle was good to visit weather was fab had a drink at The Water Which beside the canal and sampled the cheese board very good.Booked a table at The Chop House Church Street meal was fantastic prices very good well worth a visit will be visiting Lancaster again .

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank layto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nrawes, Manager at Toll House Inn, responded to this review, 14 July 2014
Thankyou for your response and we are glad you enjoid your stay with us here in Lancaster and we hope to see you again soon.
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Gorleston-on-Sea, United Kingdom
Level Contributor
109 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 bubbles Reviewed 10 June 2014

We stayed in this hotel for two nights and generally everything was what you required. Staff were very helpful in the restaurant, bar area and reception. The reception is rather tucked away and is rather dull. The best part of the room was the shower, Fantastic! The room had everything you need but requires some TLC to update the room. Overall cleanliness was average and some of the carpets could do with a clean (Especially on the staircase area). If we are in the area again, we shall try another hotel for comparisons. Thanks

Room Tip: I believe the rooms at the back of the hotel are the quite ones?
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank wwm2310
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nrawes, Manager at Toll House Inn, responded to this review, 14 July 2014
Thankyou for for your feedback, as you noticed some of the rooms do need some TLC and this is something that is on going this year aswel as our refurb that is due very soon. We hope that you will visit us again soon to see the difference.
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Additional Information about Toll House Inn

Property: Toll House Inn
Address: 120 Penny Street, Lancaster LA1 1XT, England (Formerly Penny Street Bridge)
Region: United Kingdom > England > Lancashire > Lancaster
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
Ranked #3 of 7 Hotels in Lancaster
Price Range (Based on Average Rates): £
Hotel Class:4 star — Toll House Inn 4*
Number of rooms: 28
Official Description (provided by the hotel):
Located in the centre of Lancaster, Toll House Inn is a popular hotel full of character and charm. We've a relaxed and contemporary atmosphere but have maintained many historic features. Each of our rooms are uniquely shaped and unlike the other. All rooms are equipped with all the small details that make it a home away from home. And in the morning you'll awake to a hearty Lancashire breakfast. Downstairs is our popular bar and restaurant which serves locally sourced dishes alongside a fantastic range of cask ales. ... more   less 
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Also Known As:
Penny Street Bridge Hotel Lancaster

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