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E3photographer
Lancaster, United Kingdom

Great evening out - delicious food - excellent service

Review of Toll House Inn
5.0 of 5 bubblesReviewed 29 Nov 2023
Me and 18 colleagues had booked to come along to try the Christmas Menu as a works outing. We absolutely cannot fault the service we got from the staff behind the bar and also those looking after our group. The food was delicious and the portions were spot on. Everyone agreed it was a great night out. We all felt "stuffed" - as the group organiser I was very happy and relieved. A Big Thank You to everyone for looking after us and making the evening special.
Date of stay: November 2023
Trip type: Travelled on business
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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Reviewed 13 November 2023

Cracking place to stay, great staff, good rooms, great beer selection, reasonably priced. Amazing breakfast choice. Rooms on the front suffer from a little road noise but that's being picky. If you're after a pub stay in Lancaster this is the spot

Date of stay: October 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank Steve H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 November 2023

Great hotel and would stay here again. Beautiful old building with lovely modern rooms. About a 10-minute walk to the station and a very good location for walking all around the town. Breakfast excellent with very helpful serving staff.

Date of stay: November 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank BandBTravellers
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 November 2023 via mobile

We are just back from a lovely weekend in the Toll House Inn and absolutely loved it ! The hotel is very grand looking but still has a really cosy feel to it , with a very inviting bar. The rooms were great, the beds very comfy and the breakfast was outstanding! The staff were fantastic and always available if needed .

Date of stay: November 2023
Trip type: Travelled with family
Thank gjmsox
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 October 2023 via mobile

My wife and I can’t rate this the Toll House Inn enough.

We were looking for a reasonable priced place to stay and visit our son in Uni.

While it might not look the most luxurious, the location, price, rooms and food make it a great place to stay. We were only there for the night but the room was modern looking, clean and well looked after.

Breakfast was included and had everything you could ask for.

What really made the difference however was the way they looked after us.

First, the little things… bottled water and a flask of cold milk to take up to the room with you so you are not waking up to uht milk :)

Then how they resolved the one problem we had. We booked via booking.com and wrote to ask for a parking space (of which there are very, very few given it’s locale).

However there was not space on the booking when we arrived and so we were sent to an outside long stay car park (3-5 mins walk away) which would cost us £12 for 24 hours.

When we explained this the gentleman that checked us in however he instantly apologised and paid for the parking without prompting.

The final nice touch was when our son joined us for breakfast the next day. I went to pay and the man said no it was on them for the error.

All in therefore an enjoyable and hassle-free visit and all for a very reasonable price.

Thank you to all at Toll House Inn!

Date of stay: October 2023
Trip type: Travelled as a couple
Thank Mark G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 October 2023

Stayed whilst visiting Lancaster Uni open day.

Room was ok, bit dated. Our bed was lovely and comfy but the extra bed was not great for a 17 year old. You could feel the springs.

Door looked like someone had tried to force it at some point so had to make sure it shut and locked properly.

Food in the evening was meh. Breakfast lovely.

Date of stay: June 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Exploration161442
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TOLL HOUSE, Guest Services / Front Office at Toll House Inn, responded to this reviewResponded 2 February 2024

Dear Exploration161442,

Thank you for staying with us. I'm sorry to hear that your stay was not up to our usual standard we pride ourselves on, we always aim to ensure our guests have an enjoyable and comfortable stay. I will pass on your feedback to our management team, and I hope you choose to stay with us again.
Kind regards,
Olivia

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