We booked for two nights on dinner, bed and breakfast package, however had unexpected delays due to unforeseen traffic. No problem when calling to let reception know, receptionist and staff offering sandwiches or our requested Caesar salads and chocolate gateaux to room for our arrival.. delicious and most welcome after a long journey! Room was fresh and clean with plenty of tea/coffee/ toiletries. Next morning we had to leave our small dog for a few hours so let cleaning staff know she would be in the room, just in case they preferred not to clean while she was there. Monica and Magdalena were absolutely brilliant going above and beyond- servicing our room beautifully and even taking our doggie out for a walk! Never experienced such warm hospitality by such lovely staff. Comfy bed giving a restful night. Breakfast was a lovely cooked plus self-service cereals, pastry's etc with friendly, helpful Nicole running around keeping the guests happy. Our meal on Saturday evening was absolutely delicious with a perfect steak and generous glass of wine, served by a lovely friendly chap (sorry didn't catch his name). Friendly, hardworking group of staff. We will definitely be back again, Thank's to all for making our stay enjoyable!
- Official Description (provided by the hotel):
- The hotel's located in the heart of the West Midlands and the Black Country, once the centre of industry in Great Britain and the world. We are just 2 miles from Jct 2 M5 & 4miles from Jct 9 M6 motorways, & have great local public transport links right outside our door.The hotel boasts 72 ensuite bedrooms, a combination of doubles, twins & family bedrooms, all with flat screen TV's, tea&coffee making facilities, trouser press, free high speed Wi-Fi internet access throughout, free car parking, 24hr reception, & a full service restaurant.The hotel is within easy walking distance to great local attractions including Dudley Zoo, The Black Country Museum, and the Dudley Canal and Limestone Mines.Vibrant & exciting Birmingham city centre is less than 20mins away by car; the train station is only 1 mile from our hotel, regular service takes you into Birmingham in 10 mins with having no worries about parking charges either. ... more less
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- Also Known As:
- Quality Inn Dudley
- Quality Hotel Dudley
- The Quality Hotel Dudley West Midlands