I have stayed in this hotel on more than one occasion and found it to be reasonable in price, facilities and service.
On my last stay I was disappointed/annoyed that the Wi-Fi system was not working properly. Bit of a nuisance when you consider my stay was in connection with my business and the wi-fi was, quite frankly, rubbish.
I was told that some young lads were staying in the hotel and they were 'draining' the signal. Not my problem but I was affected by it.
I was given a number to ring and ask for advice/assistance. This was pointless except it added to my annoyance because I had to pay for the 'non-service'.
I have not crossed off the hotel from my list as I believe in second chances.
I had intended to stay there for the whole of the following week and hoped for a 'deal' on the anticipated cost - I was contacted by the Sales Dept. The deal was dearer than quotes using Internet Bookings Agents. Perhaps they should check their own 'Bookings.com' details first?
A great pity.
- Official Description (provided by the hotel):
- The hotel's located in the heart of the West Midlands and the Black Country, once the centre of industry in Great Britain and the world. We are just 2 miles from Jct 2 M5 & 4miles from Jct 9 M6 motorways, & have great local public transport links right outside our door.The hotel boasts 72 ensuite bedrooms, a combination of doubles, twins & family bedrooms, all with flat screen TV's, tea&coffee making facilities, trouser press, free high speed Wi-Fi internet access throughout, free car parking, 24hr reception, & a full service restaurant.The hotel is within easy walking distance to great local attractions including Dudley Zoo, The Black Country Museum, and the Dudley Canal and Limestone Mines.Vibrant & exciting Birmingham city centre is less than 20mins away by car; the train station is only 1 mile from our hotel, regular service takes you into Birmingham in 10 mins with having no worries about parking charges either. ... more less
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- Also Known As:
- Quality Inn Dudley
- Quality Hotel Dudley
- The Quality Hotel Dudley West Midlands