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“Friendly and Welcoming”

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Village Hotel Birmingham Dudley
Ranked #3 of 6 Hotels in Dudley
Southampton, United Kingdom
Level Contributor
161 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
“Friendly and Welcoming”
Reviewed 23 July 2014

As always with Village hotels, we were impressed with the good service and high standards

Room was very nice and clean with comfortable beds, buffet breakfast was fantastic and bar food was of good quality, staff happy to help with any queries, including tips of places to go

  • Stayed May 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank richard1967a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darryl H, General Manager at Village Hotel Birmingham Dudley, responded to this review, 26 July 2014
Richard - Thank you for your feedback. Glad you enjoyed your stay with us.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (201)
Date | Rating
  • English first
  • French first
  • Italian first
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English first
Royal Wootton Bassett, United Kingdom
Level Contributor
94 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 15 July 2014 via mobile

We've just had a great meal in the restaurant at the village inn. We mentioned it was one of our colleagues birthday's and we were so well looked after. Balloons and a birthday desert were bought out, along with singing happy birthday! Very instantaneous and beautifully done. A special thank you to Natasha, Alfredo and Michelle for making it a special night!

Stayed July 2014, travelled on business
Helpful?
Thank Di B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darryl H, General Manager at Village Hotel Birmingham Dudley, responded to this review, 17 July 2014
Di B - Thank you for your great review. The team are so excited about the new restaurant which opens on Saturday 20th September. In the meantime we have a lovely new menu and great team delivering experiences such as the one you found. Delighted your special day was memorable, thank you so much once again - Darryl
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Level Contributor
318 reviews
115 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed 13 July 2014 via mobile

Stayed a couple of times now for friends wedding's and its always been good. Room are clean and beds comfy, restaurant has a good choice of food and breakfast is always good. Leisure complex is very good.

Stayed September 2013, travelled with family
Helpful?
1 Thank Squawking44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darryl H, General Manager at Village Hotel Birmingham Dudley, responded to this review, 17 July 2014
Thank you once again for your coments. Hope you come and see our new restaurnat which opens on Saturday 20th September...it's going to be gorgeous just like the food and we look forward to welcoming you back.
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Bury St Edmunds, United Kingdom
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 12 July 2014 via mobile

Stayed here Monday to Friday ,and the staff were so friendly and helpful. Rooms were clean and comfortable. Great pub bar with food, and restaurant was even better. Hotel also has a fantastic pool and gym.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank james b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darryl H, General Manager at Village Hotel Birmingham Dudley, responded to this review, 17 July 2014
James B - We would love you to live here.....we could decorate your own special room and spoil you rotten. We look forward to seeing you again soon
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Birmingham, United Kingdom
Level Contributor
84 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 9 July 2014 via mobile

We held our wedding reception here in June as we were getting married at Dudley register office. Everything went according to plan. We opted for the extravagant wedding package which was perfect. Our room was upgraded to upperdeck which was a surprise. Bed and breakfast was yummy. Everyone who helped to organise the day were great especially Dean who looked after us all evening. Great memories and a lovely place to have our reception.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maria_Andy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darryl H, General Manager at Village Hotel Birmingham Dudley, responded to this review, 10 July 2014
Maria & Andy - We are delighted that you had such a great day. We look forward to hotsing your Anniversary stay every year for the next 50!! Best Wishes and come and see us soon - Darryl
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Malvern, England, United Kingdom
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 8 July 2014

We have staying in other village hotels before , but this is far the worst we have been to . We stayed here for 2 nights Friday til Sunday .As usual it we were warmly welcomed on our arrival and given our room .
However entering our room we found we had no electric. A housekeeper soon fixed it in a matter of a minute.She knew what the problem was straight away ,which to me looks like its a regular problem.
The room was clean to an extent but there were a few worrying stains on the walls and ceiling.The bodywash gel was was empty in the bathroom and even after room service wasn't filled again and there was a rather a lot of black mould around the shower.
We were given a room above the the bar and they had a band on the Friday night and the music was to put it mildly excessively loud with our doors, windows and even the bed vibrating with the noise and as it lasted around 3 mins each time it wasn't worth complaining and getting another room .
We ate in the restaurant Saturday night and have no complaints about the food .It was tasty and value for money .
Afterwards we took a stroll out of the hotel and in the car park we encountered a rat feeding and this was at 8pm so it was still very bright outside.
All in all this hotel looked like it needs a good clean and updating although the staff and service was good ,but we will not be returning here

Room Tip: Get a room away from the bar
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  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank Gary N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darryl H, General Manager at Village Hotel Birmingham Dudley, responded to this review, 10 July 2014
I was sorry to learn of your disappointing stay and I am sorry that your room could have been cleaner. We will share your comments with housekeeping and continue to work hard to exceed our guest expectations. Our restaurant is shortly undergoing a transformation along with our Velocity change areas and we hope to be able to share updates on room investment in 2015. In the meantime, please let me know when you are next staying in Village and I will ensure you are well looked after. Kind regards darryl.holdnall@village-hotels.com
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Hertfordshire, United Kingdom
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 8 July 2014

We've been to the village a few times now and enjoyed each stay. The rooms are good and clean and the breakfast is really good to get you going for the day. The swimming facilities and jacuzzi are its best asset. Room service is cheap and prompt. Only down side was the heat in the room during the summer (our winter stay was fine), although a fan was provided. We were offered an upgrade to their superior rooms in "the upper deck" for £20 extra. Was well worth the money as they included complimentary sky (sky movies too!) air conditioning a better bed and bathroom.

Room Tip: Pick the upper deck superior rooms for air con sky movies and a quality bathroom. Will definitely ke...
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  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
1 Thank caljassar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darryl H, General Manager at Village Hotel Birmingham Dudley, responded to this review, 10 July 2014
Thanks you for your great feedback and we are delighted that Upper Deck got such a rave review.
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Additional Information about Village Hotel Birmingham Dudley

Property: Village Hotel Birmingham Dudley
Address: Birmingham Road | Castlegate Park, Dudley DY1 4TB, England
Region: United Kingdom > England > West Midlands > Dudley
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 6 Hotels in Dudley
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Village Hotel Birmingham Dudley 3.5*
Number of rooms: 124
Official Description (provided by the hotel):
Village Hotel Birmingham Dudley is situated on the A461, near to Dudley Centre and close to lots of attractions. The children will love the animals at Dudley Zoo. Everyone will enjoy a trip to the massive new Bullring Shopping Mall in the centre of Birmingham. You can also enjoy a stroll along Birmingham's canals and walkways, or visit the world renowned Ironbridge Living Museum. Within a short distance the unique Half Penny Green Vineyard is open to visitors. Village Hotel Birmingham Dudley has 124 bright and modern bedrooms, a choice of stylish dining or a traditional pub, Starbucks Coffee Shop, a relaxing Spa, state-of-the-art Health and Fitness Club, Squash Court, 25 metre Swimming Pool, Meeting and Conference Centre, Live Party Nights, Wedding Licence, free parking and free wi-fi throughout the hotel. ... more   less 
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Also Known As:
Village Hotel And Leisure Dudley
Village Hotel Birmingham Dudley West Midlands

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