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“10 minute walk to town”

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Premier Inn Dudley Town Centre Hotel
Ranked #1 of 6 Hotels in Dudley
Certificate of Excellence
breaston,derby
Level 5 Contributor
81 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
“10 minute walk to town”
Reviewed 18 August 2014

Easily found this hotel and found plenty of parking space in the car parkWe were efficiently booked in by a female member of staff at about 3pm who was very pleasant.We stayed in a family room as this was the only room suitable for us as we were late booking.The room was on the ground floor and spacious and had been serviced very well.The temperature of the room was ok but we found that the digital control could not be changed because it had a CENTRAL setting and the window did not open because of being on the ground floor.It took us 10 minutes to walk into town but apart from the zoo I do not know why anyone would want to go into town unless for a specific reason as the town is a dump and although improvements are ongoing there are no decent shops.In the evening the reception staff booked us a taxi and it was no trouble to them at all.We did not return until 00.30 and were greeted pleasantly by the evening staff.We found that the bed was really comfortable and the room temperature was cool.We had breakfast in the morning and the breakfast room was busy as the hotel was full.There was a selection of cereals,fruit and toast.The cook was extremely busy as he was on his own and people were waiting for bacon and mushrooms and the fried eggs on offer were overcooked and hard and the scambled egg did not look appetising but he produced the bacon after about a minute.Personally I feel that the breakfast room could have been made a little bigger.Overall this is an excellent location for a hotel which will continue to be busy and the hotel has excellent staff and we would not hesitate to book it again.

Room Tip: use your free wi-fi in one go otherwise you lose your remaining time if you log off
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  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
1 Thank n0rmski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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468 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • Italian first
  • Any
English first
england
Level 4 Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 18 August 2014

Rooms very clean, bathroom spotless. member of staff very friendley and helpful. Excelent location for Dudley Zoo and the Black Country Open air Museum. The breakfast starts at 7.00 to 11.00am. At 9.00 seems to be a popular time for breakfast. So you may need to wait on cook breakfast.

  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank paul_room1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Llanelli
Level 3 Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 13 August 2014 via mobile

I recently spent a night there and was most impressed. The room was spotless and comfortable. The staff especially Ravi and Liz were friendly, welcoming and helpful. What I particularly liked was the fact that we could breakfast in the hotel. It was delicious and catered for adults and children. Well done!

Stayed August 2014, travelled with family
Helpful?
Thank Elizabeth C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dudley
Level 1 Contributor
4 reviews
Reviewed 11 August 2014

Fantastic clean hotel wonderful staff! Highly recommend! This is the 3rd time we've stayed here and will keep coming back! Location is great and have stayed in far more expensive hotels than this who are nowhere near as good! Thoroughly recommend


  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maria F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Llanelli
Level 5 Contributor
69 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 11 August 2014

This was my first visit to a Premier Inn, so to be honest I didn't know what to expect. I was thoroughly impressed, from the friendly and efficient check-in, to the coffee in the lounge, the spotlessly clean bedroom and bathroom, the comfortable beds and indeed no noise from the road at all!
I have stayed in worse 4 star hotels!!
Breakfast was excellent, plenty of choice and everything fresh and tasty!
A special mention to Ravi and Liz, both extremely helpful, nothing too much trouble for them. I'd definitely stay here again!

  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank roe184
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level 3 Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 August 2014

Our room (family room) was a great size with plenty of space. It was spotlessly clean and the beds were really comfortable. Would definitely recommend buying the full breakfast when you visit, as it is a superb spread. Staff were friendly and it was a very comfortable stay.

  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Flohugh23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Surrey, United Kingdom
1 review
Reviewed 4 August 2014

We arrived before 11PM and the staff were so lovely! We went for a family wedding and had so much luggage including heavy indian outfits. I asked the Receptionists if they had a luggage trolley which they did not, but helped us carrying everything and placed it in the room. On Sunday and Monday I had to leave at 4AM to attend work- the night Receptionist made me a coffee which was very kind on both mornings. On Sunday, I arrived after work and my mobile phone had been stolen. The receptionists were kind to let me use their telephone to call my sister. They helped me get directions to the party I needed to attend and printed off the directions. The staff just couldn't have been anymore helpful in my eyes and did not expect such a great experience in a premier inn. It was a shame that the wi-fi was not free but the service was outstanding!!

  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank SB1305
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Dudley Town Centre Hotel

Property: Premier Inn Dudley Town Centre Hotel
Address: Castlegate Way | Castlegate Business Park, Dudley DY1 4RJ, England
Region: United Kingdom > England > West Midlands > Dudley
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Dudley
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Dudley Town Centre Hotel 3*
Number of rooms: 63
Official Description (provided by the hotel):
Just down the road from the Black Country Living Museum and close to shops and restaurants ... more   less 
Reservation Options:
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Also Known As:
Premier Inn Dudley Town Centre Hotel West Midlands

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