The staff were friendly and helpful, which I have noticed at all the Premier Inns I have stayed in. However, the public areas of this Premier Inn could do with a refurb. Our friends got stuck in the lift, and the staff, none of whom had any training in sorting out the lift, did their best, using kitchen utensils to get the lift door open! They finally did, but it was a scary experience! The bathroom also did not smell pleasant and even though we kept the door closed, the smell had permeated into the bedroom. The restaurant staff and meals were very good and I would recommend it.
- Official Description (provided by the hotel):
- Less than 30 minutes' drive from West Midlands Safari Park and Dudley Zoological Gardens ... more less
- Reservation Options:
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- Also Known As:
- Premier Inn Dudley (Kingswinford) Hotel Dudley
- Premier Inn Dudley (Kingswinford) Hotel West Midlands