We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good Pet Friendly Hotel”
Review of Station Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Station Hotel
Ranked #5 of 6 Hotels in Dudley
Bridlington
Level Contributor
39 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Good Pet Friendly Hotel”
Reviewed 24 July 2013

I was a little worried about the reports of the hotel on TripAdvisor but this was the nearest Pet Friendly Hotel to the Seven Valley Railway. The hotel looks a bit sad and in need of a coat of paint from the outside but the inside was clean and smart looking. Our room was large with a comfy bed and had a nice bathroom with fluffy towels and bags of hot water. The breakfast staff were very nice and our food was really good and hot with a nice selection of fruit juice etc to start. The receptionist was lovely and very helpful.
There was a wedding reception on in the evening but was were not disturbed. All in all a pleasant experience.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank glen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stationhotel, Front Office Manager at Station Hotel, responded to this review, 1 August 2013
We are pleased to here your overall stay was good. As an independent family run hotel, we strive to ensure all our guests needs are met. We are currently undergoing a refurbishment program within our bedrooms. We have also taken on board the points raised and are in talks with our maintenance team with regards to the exterior of the hotel.

Once again thank you for taking the time to write your review and we look forward to seeing you again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

224 reviews from our community

Traveller rating
    57
    54
    53
    23
    37
See reviews for
43
75
14
23
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • German first
  • Any
English first
cumbria
Level Contributor
39 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 8 July 2013

Stayed recently at this hotel. We had seen this deal on Groupon as it advertised as a haunted hotel. We were intrigued and decided to book. We got there and was met by a lovely receptionist. The room was dated, but had everything that we needed. The bed was fairly comfy. Quite a lot of road noise, but did not disturb our sleep.
The breakfast had a wide variety of continental and full English. As there had been two weddings the previous evening, the hotel was fairly full. The service at breakfast was fairly chaotic, but we got everything that we wanted eventually. One aspect we would have preferred is individual tea pots, rather than a shared one stewing on the hot plate on the buffet table.
The location to Dudley town centre and the zoo is excellent.
We would stay again as it was good value for money.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gavsam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stationhotel, Front Office Manager at Station Hotel, responded to this review, 18 July 2013
Thank you for your recent review of our hotel.

We are pleased to here your overall stay was satisfactory. As an independent family run hotel, we strive to ensure all our guests needs are met. We are currently undergoing a refurbishment program within our bedrooms.

Once again thank you for taking the time to write your review and we look forward to seeing you again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Telford, United Kingdom
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 27 June 2013

Stayed at this hotel with my husband for our wedding anniversary. I used to pass the hotel daily when going to collage & never thought I could afford to stay there, but a Groupon offer came available at the right time.
First impressions are that the hotel looks a bit old from the outside, but inside is great, the staff were very friendly, but the lift was a bit on the small side.
The bedroom was quite large, it was clean & brightly decorated, the bed was very comfortable but I did not get much sleep.
As kids we heard the hotel was haunted but just laughed about it as we never believed it, but now I know different. I woke at 2am there was a ticking sound but no clock, I thought it was a dripping tap, but no, the sound seemed to be coming from 2 different side of the room but there was nothing there. I then heard faint knocking sounds coming from the walls but my husband was sound asleep so I told myself it was nothing & tried to go back to sleep. I dozed for a little while but then heard a noise outside in the corridor it sounded like an elderly person slowly dragging the feet, I heard the creak of the nearby step & the footsteps continued until they reached the bedroom door where they stopped. I thought someone may have got the wrong bedroom, but they did not try the door or move on. Eventually I gave up listening & snuggled up to my husband & fell into an uneasy sleep. It was just a strange experience a little unnerving but not really scary, its just an old hotel perhaps some of the staff never left.
Breakfast was hot & plentyful just what we needed to start the day, but the best thing about it was we were allowed to enjoy it in peace, the waiter was there in the background if we needed him, but did not keep asking if everything was ok or try to take the plates before we were finished.
I would recommend this hotel to anyone as we had a good time there.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sh004f0202
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stationhotel, Front Office Manager at Station Hotel, responded to this review, 3 July 2013
Thank you for taking the time to review our hotel. We are very pleased that you enjoyed your stay with us and that we could be a part of your special occasion.

We look forward to welcoming your back to the Station Hotel, Dudley in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 16 June 2013

Firstly I would like to start by saying the front of the hotel doesnt look great, this is not helped by its surroundings but once inside it was excellent. We stayed in an executive room which was large and well equiped with a great and very big jaccuzzi bath!
We had carvery for dinner and was not expecting a lot because I usually think only proper carvey restaurants should do these but it was excellent. Meat and veg perfectly cooked and a good range too, this was same for breakfast which was also excellent.
We even had a singing waitress who liked abba!!
Overall first impressions dont do the hotel justice, the staff try to look after you and its very clean, Ive stayed in more expensive hotels that are no way near as clean and food not as good!

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank stuart t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stationhotel, Front Office Manager at Station Hotel, responded to this review, 19 June 2013
As a independent family run hotel, we strive to meet all our guests needs and expectations and offer value for money. We are pleased to read your stay with us was to your satisfaction and we look forward to welcoming you to The Station Hotel, Dudley again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 May 2013

Me and my partner booked a room over the bank holiday weekend and was left massively dissapointed. We was eventually greeted by the male receptionist who was wearing a suit with white trainers. We was given our key and told where to find out room. When we eventually found our room and looked inside I decided to go straight back to reception and ask for a better room. He upgraded us to the family room straight away.
When we arrived in the upgraded room (209) we were pleased with the size but as the night went on we found more and more dissapointments; bathroom window ledge, sink and bath all had lots debris and dust in them. The bathroom door had no lock and had a hole straight through it from where it once was. The TV would not switch channels/change volume when we tried using the remote and using the buttons at the side of the screen.The main part of the ceiling above the window was covered in huge brown water stains. I tried to turn the hot tap which took about 5 turns before water started spitting out of it and the top of both sink and bath taps were missing and instead had a yellow caution sticker above it. When trying to figure out how to turn the shower on the cog wouldn't push down fully and couldnt get it to stay on. So instead ran a bath, where there was no shampoo. when my partner went all the way down to reception to ask for some, he was told they don't have any and only have bath foam/shower gel which I disputed with the manager for him saying it was also shampoo and there was nowhere on the packet which said it was a shampoo. The water/plug holes absolutely stank and the hole room smelt of wet dog when the water was running. The beds were small and had cheap matresses that creaked and twanged when you moved and there was dust along the tops of the headboards. The menu in the room was dirty and had brown marks all over it. The mirror in the room was on the other side of the room from the plug socket. When we finally went down for breakfast in the morning we could do nothing but laugh at the entire situation. The breakfast was grimm to say the least. We had to order our "full english" which was one broken fried egg, a sausage which looked more like it was boiled it was so anaemic, one piece of bacon, mushrooms that look like they had been rolled in grit, half a microwaved tomato, and some beans and not forgetting the toast. We couldnt see where the tea was kept, even though there was cups already on a table, including a wine glass that we had to wipe ourselves as they were so dusty, to then fill them with open room temperature cheap apple juice. In our room was a questionaire about our stay, but there was no pen to fill it out, so again, we had to all the way back to reception to get one. I handed it to the duty manager before we checked out who said he would look into the issues. He contacted me 2 days later disputing what we had experienced and basically said that, in his opinion, it was a nice room and that he has worked in hotels for 12 years. No apology, no customer service, nothing. Just long drawn out silences over the phone. Just wrong!

Room Tip: Don't book one.
See more room tips
  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sam f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stationhotel, General Manager at Station Hotel, responded to this review, 30 May 2013
Thank you for your detailed review of your recent stay at the Station Hotel, Dudley.

We are sorry that on this occasion your expectations have not been met.

As the General Manager please accept my apologies for the problems you experienced during your stay. As an independant, family run hotel we endeavour to resolved all issues as and when they arise.

Once again please accept my sincere apologies - Helen Clay, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Dudley hotels

Stockport, United Kingdom
Level Contributor
42 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 28 May 2013

We stayed in the hotel after buying a deal through Wowcher, It isn't all that bad, The Bed was REALLY comfortable and I slept really well

The hotel is just outdated but I found this to be quite endearing, it was nice to stay in an older hotel - it is supposed to be haunted but we never heard anything

Breakfast was continental serve yourself and a hot buffet order through the waitress

I would stay again if we went to Dudley as the hotel was a two minute walk into dudley centre

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MicheleG39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stationhotel, Front Office Manager at Station Hotel, responded to this review, 30 May 2013
Thank you for your recent kind review from your stay here at the Station Hotel, Dudley.

We are pleased you enjoyed your stay and we look forward to welcoming you again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 April 2013

I'm staying here tonight at the Station Hotel, booked for us by a work colleague. (Therefore not by choice) It's the worst hotel I've ever stayed in. Torn carpets, stained curtains, filthy duvet covers ( nail varnish stained) looks like they've never been washed. On a busy main road with no double glazing so the noise and cold air pours right in. Bus stop right outside. I'd say the rooms haven't been refurbished for 30 years. Utterly depressing! Whoever rates this hotel as acceptable is clearly deluded. DON'T STAY HERE!

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MelissaM251
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stationhotel, Front Office Manager at Station Hotel, responded to this review, 4 May 2013
Many thanks for taking the time to review your recent stay at the Station Hotel, Dudley.

May I offer my apologise for the issues detailed.

The Station Hotel is situated on a busy main road opposite Dudley Zoo and traffic noise can vary depending on day or night of the week.

We are currently undergoing a refurbishment programme in all areas of the hotel including bed rooms. Unfortunately your room was located in an area of the hotel which is due for refurbishment.

We are a traditional independent hotel and we are sorry we did not meet your expectations.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Dudley
0.3 mi away
The Quality Hotel Dudley
0.3 mi away
Village Hotel Birmingham Dudley
2.6 mi away
Copthorne Hotel Merry Hill Dudley
Show Prices
Show Prices
Show Prices
4.3 mi away
Travelodge Birmingham Kingswinford
4.5 mi away
Barons Court Hotel
Barons Court Hotel
#2 of 20 in Wolverhampton
441 reviews
4.2 mi away
Himley House Good Night Inn Hotel
Show Prices
Show Prices
Show Prices

Been to Station Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Station Hotel

Property: Station Hotel
Address: Castle Hill, Dudley DY1 4RA, England
Region: United Kingdom > England > West Midlands > Dudley
Amenities:
Bar / Lounge Business Centre with Internet Access Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #5 of 6 Hotels in Dudley
Price Range (Based on Average Rates): £
Hotel Class:2 star — Station Hotel 2*
Number of rooms: 38
Official Description (provided by the hotel):
Opposite Dudley Castle, in the heart of the Midlands, the hotel is just 5 minutes' drive from junction 2 of the M5 motorway and offers good-value rooms, free parking and a bar and restaurant.With a warm, friendly atmosphere and a convenient location, the Station Hotel is a good base from which to explore the historic Black Country. The Black Country Living Museum is 0.6 miles (1 km) away.3 miles (5 km) away, the Westfield Merry Hill shopping centre has some of the best shopping facilities in Europe.Originally built in the 1800s, the hotel was modernised and extended in 1936. All en suite room feature plasma TVs with Freeview, telephones and free tea and coffee making facilities.Friendly and relaxed, the restaurant offers great-value food and drink in traditional surroundings with daily homemade specials.The Lounge Bar leads to a conservatory is where you can enjoy the selection of fine beers, wines and spirits available. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Ebookers, Odigeo, Priceline, Expedia, Traveltool, S.L.U., Hotel.de and HotelQuickly so you can book your Station Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Station Hotel Dudley, West Midlands

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing