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Best Western Premier Doncaster Mount Pleasant Hotel
Ranked #2 of 19 Hotels in Doncaster
Certificate of Excellence
GreenLeadersSilver level
Beccles, United Kingdom
Level 5 Contributor
84 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“One night”
Reviewed 18 March 2014

Stayed for one night one route to see friends so booked late
On arrival we were given an upgrade so had a four poster and huge room
The bar staff we friendly and helpful we had dinner in the lounge which was lovely
The breakfast was very good
The grounds were also very nice and very well kept
Could not fault this in any way and will return for a longer stay next time

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank junkie775
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MPH1938, General Manager at Best Western Premier Doncaster Mount Pleasant Hotel, responded to this review, 12 May 2014
Dear Junkie775

Thank you for taking the time to post your review of your recent stay at the hotel.

I was pleased to read your review and that you had a fantastic stay at the hotel I will ensure that your feedback is relayed to all members of the team here at the hotel.

I look forward to welcoming you back to the hotel in the near future.

Kind Regards

Richard Tyas
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (213)
Date | Rating
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English first
Durham England
Level 5 Contributor
85 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 17 March 2014

We only had one night at this hotel but it was very enjoyable. Our rooms were very good, they were large and included a seating area with a three piece suite. The bed was comfortable and thank goodness it had crisp white clean sheets rather than just a duvet which seems to be the common trend. The bathroom seemed newly refurbished and was well stocked with shampoos soap etc. There were also plenty of towels and two toweling bath robes. It is difficult to fault our stay and the only issues were 1, the room isnt very well sound proofed from noises in the corridor, 2, the room was a bit on the cool side to sit and watch tv and 3, there was no hotwater at 22.00 on the Saturday night. None of these were enough to spoil our stay but the management need to do something about them.
The service was very good throughout and breakfast was also enjoyable and value for money. All in all we had enjoyed our stay.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hothellman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MPH1938, General Manager at Best Western Premier Doncaster Mount Pleasant Hotel, responded to this review, 10 May 2014
Dear Hothelman

Thank you for taking the time to post your review with regards your recent stay at the hotel.

I was pleased to read that you enjoyed your stay at the hotel and all your constructive points of feedback have been duly noted for us to review as part of any improvements. I shall ensure that your feedback is relayed to all the members of the team here at the hotel.

I look forward to welcoming you back to the hotel in the near future.

Regards

Richard Tyas
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Durham, United Kingdom
Level 5 Contributor
33 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 17 March 2014

My husband and I spent two nights in the Sanctuary Suite last week in celebration of our wedding anniversary. We could not have had a more perfect stay!

The suite itself was stunning. The focal point is the 7ft four poster, but the room also includes a very comfortable sofa, a large TV and DVD player, and a very well equipped beverages station complete with Tassimo machine. There are also the usual features of a safe and a hairdryer in the wardrobe. The bathroom was simply amazing! The shower was nice and spacious, his and hers sinks, and obviously the double jacuzzi bath and sauna which were the main reasons for us choosing this particular suite and did not disappoint. The mood lighting was a great feature, and the ipod dock in the wall would have been a good addition, had we been able to use it.

We were shown how to use the spa facilities immediately after checking in, and as mentioned in previous reviews the jacuzzi bath takes approximately 45 minutes to fill enough to use.

We indulged ourselves on the evening of our anniversary and ordered room service. The only issue we had throughout our stay was getting through to order our meals, which took over half an hour, but once we'd ordered the food arrived within 15 minutes and was delicious. The prices were also reasonable.

Overall, our stay was everything we'd hoped for and more. We hope to be back soon to try out the other spa suites!

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank babypink83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MPH1938, General Manager at Best Western Premier Doncaster Mount Pleasant Hotel, responded to this review, 9 May 2014
Dear Babypink83

Thank you for taking the time to post your feedback with regards to your recent stay.

I was very pleased to read that you had such a pleasant stay at the hotel and that you enjoyed your visit, your feedback is very important to us so as we can constantly improve our services.

I look forward to welcoming you back to the hotel in the near future.

Kind Regards

Richard Tyas
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Preston, United Kingdom
Level 1 Contributor
4 reviews
4 hotel reviews
Reviewed 17 March 2014

I stayed at this hotel during a recent business trip to the area. This was not the first time I had stayed, as I had been working in the area some weeks before. I had previously commented on the 'overall quality of the hotel and their efficient friendly & helpful staff'. I found it really refreshing that I once again had the same level of service and that my experience had not been a one-off provided by those particular personnel on shift at the time. I fully endorse the use of this hotel and recommend it head & shoulders above other comparable priced hotels in the area, which I have also previously frequented. Highly recommend!!

  • Stayed February 2014, travelled on business
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Review collected in partnership with Best Western GB

Helpful?
Thank Michelle H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MPH1938, General Manager at Best Western Premier Doncaster Mount Pleasant Hotel, responded to this review, 9 May 2014
Dear Michelle H

Thank you for taking the time to post your review to Trip Advisor.

I was highly delighted to read that our services remain consistently high and I shall ensure that your feedback is passed through to all members of the team here at the hotel.

I do hope that we shall see you again in the near future.

Kind Regards

Richard Tyas
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cheshire, United Kingdom
Level 6 Contributor
436 reviews
118 hotel reviews
common_n_hotel_reviews_1bd8 256 helpful votes
Reviewed 15 March 2014

Stayed here last night in the Passadhi Suite, and it was excellent.
Lovely hotel, easy swift friendly check in, followed by a couple of cold beers before heading to the suite. Booked the Passadhi suite as it was my wife's birthday, and the suite was wonderful. Huge living area with massive wrap round style comfy plump cushioned sofa and big 40" flat screen. Comfy kingsize four poster, and then the most wonderful bathroom I have ever seen, huge, big walk in shower, his n hers sinks, your own sauna with mood lighting and music inside! And a HUGE round brass bath which fills from the roof for two people to enjoy once, just beautiful!
Great food for evening meal and a BIG THANKYOU to Nikki on reception who I asked to organize fresh flowers and chocolates to be in the room as a nice surprise for my wife on arrival........absolutely beautiful choice and a fantastic touch, thank you Nikki.
Would certainly recommend and will use again whenever near Doncaster/Sheffield.

Room Tip: Pay for a suite, only 3 but they are fantastic.
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hubz72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MPH1938, General Manager at Best Western Premier Doncaster Mount Pleasant Hotel, responded to this review, 9 May 2014
Dear hubz72

Thank you for posting your feedback regarding your recent stay at the hotel.

I was so pleased to read that Nikki really stood out to you and that you enjoyed the room & facilities, I shall ensure that your feedback is passed through to all members of the team here at the hotel.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. .


We hope you will come back and see us again soon
Yours sincerely,

Richard Tyas
General Manager
BEST WESTERN PREMIER Mount Pleasant Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Scunthorpe, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 March 2014

Ref : Pick and Mix PJ Party 8th March 2014

Firstly .... WOW!!

I would like to say a huge thank you to you and everyone that made my sisters Hen Do a success this weekend.

Upon arriving we were made to feel nothing but welcome and the atmosphere was so relaxed. We received a fast check in and were shown to our rooms within minutes. I had previously dropped all the decorations, party bags and cupcakes off the night before and how your team decorated the venue room was brilliant - exactly what I had hoped for.

Rachel enjoyed every moment and the chocolate making class with Andrew and Stephen was incredible you couldn't have picked two better people to deal with our group of chocoholics.....I have never eaten so much melted chocolate in one go ever and we all had a fabulous time. Both gents were extremely helpful and were a pleasure to be taught by - you could see their flare for the jobs they do. We are still working our way through the boxes and boxes of chocolates as I write.

The buffet that was supplied was beautiful and I would like to thank the kitchen team as I was not aware on booking that there was a vegetarian in our party (should of done my homework better) and they soon rustled up some vegetarian options within 10 mins of the buffet being delivered without any issues.

My sister is a very quiet and no fuss person and the balance that we got from your venue hit the nail on the head. She was blown away with the suite she got to stay in and the relaxed atmosphere that came with it to allow her to enjoy her family and friends around her. Please note that all the other bedrooms for the rest of the party were also no disappointment - our shower in room 135 was mega!!

It was a lovely touch in the morning when being shown to a private breakfast room just for us - the food was delicious.

We would definitely be using your hotel again and will be giving you a great appraisal to anyone who will listen.

Thank you again!!

Sarah-Jayne - the now de-stressed chief bridesmaid :) xxx

Room Tip: All rooms are fantastic - you will not be disappointed
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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tinkerlula
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MPH1938, General Manager at Best Western Premier Doncaster Mount Pleasant Hotel, responded to this review, 15 March 2014
Dear Tinkerlula

Thank you for taking the time to post a review of your recent stay at the hotel.

I was delighted to read that you had such a memorable visit and that you enjoyed the chocolate making experience.

I shall ensure that your fantastic feedback is relayed to all members of the team here at the hotel.

I look forward to welcoming you all back to the hotel in the near future.


Kind Regards

Richard Tyas
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Premier Doncaster Mount Pleasant Hotel

Property: Best Western Premier Doncaster Mount Pleasant Hotel
Address: Great North Road | A638, Doncaster DN11 0HW, England (Formerly BEST WESTERN PREMIER Mount Pleasant Hotel)
Region: United Kingdom > England > Yorkshire > South Yorkshire > Doncaster
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#1 Green Hotel in Doncaster
#1 Business Hotel in Doncaster
#1 Romantic Hotel in Doncaster
#4 Family Hotel in Doncaster
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Best Western Premier Doncaster Mount Pleasant Hotel 4*
Number of rooms: 56
Official Description (provided by the hotel):
Best Western Mount Pleasant Hotel is Doncaster's only AA rated four-star hotel. Situated between the historic market towns of Doncaster & Bawtry on the Great North Road, we are just 1 mile from Doncaster Sheffield International Airport. Ideally located close to main transport links, the hotel is the perfect venue for those wishing to stay in and around Doncaster. Four-star country house hotel set in 100 acres of wooded parkland. 56 luxury en suite bedrooms. ... more   less 
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Also Known As:
Best Western Doncaster
Doncaster Best Western

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