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Best Western Premier Doncaster Mount Pleasant Hotel
Ranked #2 of 19 Hotels in Doncaster
Certificate of Excellence
GreenLeadersSilver level
Lincoln, United Kingdom
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Afternoon Tea”
Reviewed 22 August 2014

I'd booked afternoon tea for 5 for my mum's birthday at the beginning of August. The booking process over the phone was really easy. A couple of the diners have food allergies but this wasn't a problem at all. Plenty of parking. We were greeted with a smile and all the staff were helpful and polite. The food was amazing. I would definately recommend Mount Pleasant's Afternoon Tea and can't wait to find another reason to go back!

  • Stayed August 2014, travelled with family
    • Value
    • Service
Helpful?
Thank gem_al5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (213)
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English first
1 review
Reviewed 19 August 2014 via mobile

My husband and I stayed for a 'romantic retreat' to celebrate our 1st wedding anniversary, after being married here last year. We got upgraded to the princess and the pea suite which was lovely although my husband was a bit restricted in the four poster and he is only 5ft 11. All staff were attentive and friendly. The meal was scrummy and our dessert plates had 'happy anniversary' written on them in chocolate which was really thoughtful. A very pleasant stay and we will be back next year. We would like to try one of the spa suites next time.

Stayed August 2014, travelled as a couple
Helpful?
Thank Helen N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MPH1938, General Manager at Best Western Premier Doncaster Mount Pleasant Hotel, responded to this review, 20 October 2014
Dear Helen

Thank you for your kind review following your 1st Wedding Anniversary, I am pleased that you thoroughly enjoyed your celebrations and look forward to welcoming you back to the hotel.

Best regards


Richard Tyas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hull
Level 3 Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 18 August 2014 via mobile

Just returned from a fantastic weekend break at this lovely hotel and can honestly say this is the best hotel we have stayed in. From the friendly welcome we received to the helpful waitress that served us in the Garden restaurant we could not fault anything. We booked an executive double for our anniversary. The room was huge with the comfiest king sized half four poster bed we have slept in.The meal Iin the restaurant was tasty and the wine excellent. We will certainly be returning for another weekend stay soon.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jackie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MPH1938, General Manager at Best Western Premier Doncaster Mount Pleasant Hotel, responded to this review, 20 October 2014
Dear Jackie C

Thank you for your review following your recent stay. I am very pleased to read you thoroughly enjoyed your stay and we look forward to welcoming you back very soon.

Best regards


Richard Tyas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Staffordshire
Level 5 Contributor
73 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 17 August 2014

Very pleasant atmosphere. Good service & excellent food. Our guests had smiles all evening & want to return & stay over next time. We also enjoyed the evening. Looked a great wedding venue & surprisingly reasonable items for sale for a quality hotel too.

Helpful?
Thank 01skigal
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
MPH1938, Manager at Best Western Premier Doncaster Mount Pleasant Hotel, responded to this review, 20 October 2014
Dear 01skigal

Thank you for your very positive review following your recent visit. I have shared your review with the Restaurant Team. We look forward to welcoming you back to the Mount Pleasant very soon.


Best regards



Richard Tyas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Durham, United Kingdom
1 review
Reviewed 12 August 2014

Stayed at this hotel for our 40th. wedding anniversary because of its location, near our family. We stayed in an executive suite with D B&B and were more than satisfied with the room and service. Although several weddings were being catered for during the weekend we were never disturbed by noise or any other activities. Evening meals and lunch were excellent but the buffet breakfast was disappointing being too far away from the dining room and served lukewarm food on cold plates.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western GB

Helpful?
Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MPH1938, General Manager at Best Western Premier Doncaster Mount Pleasant Hotel, responded to this review, 20 October 2014
Dear John S

Thank you for your review following your recent visit.

I'm pleased you enjoyed all the facilities the Mount pleasant have to offer, I have taken notes regarding the issue of luke warm plates at breakfast to ensure this doesn't happen in future.

Best regards

Richard Tyas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
rotherham
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed 11 August 2014

Visited this hotel for a wedding recently. Excellent venue for a wedding amazing food and everything you new for a wedding.
One down side would be the size of the bed it was a lovely room with a nice four poster bed but being tall I struggled to sleep and the length of the bed was small and the high bed end prevented me from being able to strerch out and get comfy for s good nights sleep. I spent all night from 2.30am awake which made the next day very tiring.

  • Stayed August 2014, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Matt J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MPH1938, General Manager at Best Western Premier Doncaster Mount Pleasant Hotel, responded to this review, 6 September 2014
Dear Matt J

Thank you for taking the time to post your feedback.

It was a pleasure to read your comments with regards to the wedding celebration that you attended.

I was obviously slightly disappointed with regards to your personal comfort in regards to your bed comfort my apologies that this was not to your satisfaction, having looked into this a little further I do believe that you were allocated our 'Princess & the Pea Suite' which is an antique 4 poster bed which fortunately or unfortunately is high mattress bed with steps up to it, and as an antique is slightly shorter than the more modern bed which obviously suits some people and not other taller people. If you had brought this to our attention at the time when you saw the room we could certainly have looked at the possibility of moving you to a different Junior Suite had we one available at the time.

Thank you once again for providing the invaluable feedback and I certainly look forward to welcoming you back to the hotel in the near future.


Kind Regards

Richard Tyas
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Premier Doncaster Mount Pleasant Hotel

Property: Best Western Premier Doncaster Mount Pleasant Hotel
Address: Great North Road | A638, Doncaster DN11 0HW, England (Formerly BEST WESTERN PREMIER Mount Pleasant Hotel)
Region: United Kingdom > England > Yorkshire > South Yorkshire > Doncaster
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#1 Business Hotel in Doncaster
#1 Green Hotel in Doncaster
#1 Romantic Hotel in Doncaster
#4 Family Hotel in Doncaster
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Best Western Premier Doncaster Mount Pleasant Hotel 4*
Number of rooms: 56
Official Description (provided by the hotel):
Best Western Mount Pleasant Hotel is Doncaster's only AA rated four-star hotel. Situated between the historic market towns of Doncaster & Bawtry on the Great North Road, we are just 1 mile from Doncaster Sheffield International Airport. Ideally located close to main transport links, the hotel is the perfect venue for those wishing to stay in and around Doncaster. Four-star country house hotel set in 100 acres of wooded parkland. 56 luxury en suite bedrooms. ... more   less 
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Also Known As:
Best Western Doncaster
Doncaster Best Western

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